00:20:38 Sue: No audio in SUNY POTSDAM. 00:20:40 emcgrath: Can hear you fine. 00:20:42 Marla: i hear you 00:20:42 Lauren Jackson-Beck: We can hear you. 00:20:49 esimmon4: Yes I can 00:20:51 Maggie McGee: Sue, try logging in again 00:21:04 santiago: I can hear you. 00:22:02 Sue: That worked -- audio ok now. 00:42:51 southata: you have an inhouse repair location there 00:49:25 emcgrath: What displays in Primo for this? 00:49:42 emcgrath: OK thanks! 00:59:36 sootheran: When we get an "oops" notice, can we ignore them, or when do we really need to report it? 01:00:21 sootheran: okay, that makes sense, thanks! 01:01:56 emcgrath: Is an operator's ability to put a work order on an item affected by her user role? Or are all work order types available to all library staff? 01:02:19 Lauren Jackson-Beck: Wouldn't you click on "do not pick from shelf" if you have it in hand? 01:03:25 emcgrath: Great -- thanks! 01:03:35 southata: I don't see where I have that option to make a work order 01:13:05 emcgrath: Makes more sense thanks! 01:13:05 Lauren Jackson-Beck: Could you review what you do first:: 01:13:11 Lauren Jackson-Beck: Work orders or types? 01:13:29 Lauren Jackson-Beck: Type over department then. 01:14:33 Lauren Jackson-Beck: OK, type first, then department! Not what I would call logical, but that is great confirmation! Thank you! 01:16:02 emcgrath: An ELUNA presentation said to think of it as Why (Type), then Where (dept) ... 01:17:24 emcgrath: Are they easy to delete and start over? 01:19:53 David Moore (SCH): Can we take a quick look at your desks? 01:20:31 esimmon4: If using the Keep in Department box, would you still have needed to go through the steps of setting up Work Orders type and department? 01:20:37 sootheran: When we check done, does fullfillment still need to check it in, or will it be considered back on shelf? 01:21:51 David Moore (SCH): Thank you 01:22:20 esimmon4: ok thanks 01:23:22 David Moore (SCH): Ahh that's what I meant. Thank you! 01:24:13 Lauren Jackson-Beck: Thank you Maggie! 01:24:26 esimmon4: Thank you!