Okay, we are recording
So welcome, everyone.
To session three circuit of fulfillment circulation workflow today is going to be a packed full session and probably the one that everyone is the most nervous about because this is the what we actually have to do in Alma
But I'm here to tell you it's not horrible. It's actually pretty easy, and it makes a lot of sense.
So for today's agenda. We're going to talk about the basis basic process of circulation. Then we're going to cover checking things out returning items renewing items. What to do if you want to use the proxy borrowing.
Offline circulation blocks and fees. So we've got a full agenda for the next hour, and we'll get started.
So the basic process is the same. I mean, if you think about what's actually going to happen. It doesn't matter what system we have
The same basic process is going to apply where the Patriot walks up to the desk with an item and you scan their ID you scan the item you hand them the item, they go off. Do whatever they're going to do with the item, bring it back and you put it on the shelf.
So that process is still the same.
And I found that when I was troubleshooting some things and learning this process if I kept going back to what stage is the Patriot Act and the item. What needs to happen. What do I know from my experience being at the circulation desk.
It helped me understand this is the function I'm looking for
So to check out an item. This is the biggest difference
You are going to go to the Manage patron services screen.
It's not called checkout.
Again, it's called managed patron services. I didn't make the name can't change the name just have to learn the vocabulary.
And then you're going to scan the patrons ID or search for the users. So today I'm going to be searching for users, then you're going to scan the barcode on the item you're going to repeat that process until you're done.
And you're going to notice that there's a filter alone display filter and I have a screenshot of it here and it's preset to loans of this session. So it's only on the show you below the loans that are currently being checked out.
And then when you're done, you click done
There's no receipts no physical receipts, they get printed emails do go out the system is group has worked on how to print stuff and you can work with your almost system administrator on your campus.
To learn about printing on your campus. We're not going to get into that and we're not going to cover printing as part of this. The idea is that the patron will just get an email and everything will be great.
And then to return an item you go into fulfillment hit return items.
Adjust the date and time if you need to back date and then scan the barcodes.
So I'm going to hop over to Alma right now. I was practicing checking things in and I'm going to do fulfillment management services.
And this is where I'm going to bring up David Dewey's account, our undergraduate student. I'm going to click Go.
He's got a block. I'm just going to override it for right now. We'll talk about blocks in a bit. And then I can scan an item barcodes and actually have a couple books on my desk here so that I can practice with this and I'm going to type in the barcode.
And I'm going to click OK.
I'm on the loans tab. So you can see that I'm checking out. And here's the loan display loans for this session.
This checked out to David do back august 21 and it's got the barcode the loan date the loan status item policies that we talked about.
And the library that it was actually at I am at my Circulation Desk up here. And remember yesterday when we talked about physical locations.
You have to be at a circulation desk that can circulate items for that physical location.
We only have one circulation desk of it, so I don't have to worry about changing that. But if you have multiple circulation dusts you may need to worry about changing that. And I've got a second one here.
And I enter it and I've got my ones here. If I want to change the due date and I'm saying, whoa, that's way too long.
I could check the box, choose the new due date gives me a fun little calendar and I'm like you know what the semesters ending. I'm going to change something, and I'm going to say this has to be back at noon on the 17th.
So I changed the due date and it changed.
And it gives me a little success message over there. That goes away. I can see notes about the patron up here.
And I can see my current loans here. If I want to see all the loans, I change it to all loans and we could see everything that David has checked out forever and ever.
That's currently on loan, but I'm gonna go back to loans of the session so I can see what's there.
If something weird happened and I need to export this list, I can export it as an Excel sheet.
And it's just going to download the excel sheet and then I can email that off to a supervisor or say you know something's weird here, I'm just going to download this send it off and we'll figure it out later that I'm done. So I'm going to hit done
And then it brings me back to the screen.
Any questions about this part I'm going to pause for a minute.
Okay, I don't see anyone typing anything. So we're going to move on to returning items.
Again, I'm going to be in the fulfillment menu. This time I'm going to go into check out a check in to return items.
Here I can override the date and time. So if I wanted to. If I wanted to say, you know what
This actually came back of these are bad options because I just checked them out. But if you needed to backdate because that's a practice you do you do that right over here. So I'm going to take these barcodes again.
And I'm going to return it.
I'm done is up where this exit button is Claire. Um, and I think that if you hit Done. I think that once you type it in. It's good. And it done is just sort of like an extra bonus step that will sort of clear the screen out like f4 did in olive
And so these have been returned and it tells me what my next step is right here.
And it says ratio of two books top floor. And so this is going to be important if you, you want to make sure that you know what your next step is for all of the items.
And that you're sort of looking at this as you check things that because if something needs to be routed somewhere else of you may see a different next step there.
For example, they may say place on hold shells and then you know that you have to investigate who that's on hold for and move it to the whole shelf.
So that is returning items. Again, you have the export list here and then this is just going to be a little settings where you can show columns. So if you really want to see call numbers on this list, we can add call numbers to this list.
And that was also available on The Checkout field or on The Checkout screen.
So once the returned item is no longer linked to the patriot who checked it out. Does the information. Stay temporarily on the item record in case we realized after running returning with the DVD case a DVD, not in case, even though the note pops up to check
A
And so that's a good question. So what we would do in that case is, let's go. Let me copy that barcode and let's see what we can find here that may have to be run through
That may have to be run through analytics, something like that.
But if we look at our items. It's going to tell us about the thing. And if I click on the barcode, it's going to give me this, but I have a history tab over here. So let's look
Um, and do I have no I just know that something happened with it. But let me change this to fulfillment activities, and here I can see where it was checked out.
So I went to the item so that same place, you would add the item policies over to the history tab and changed it to fulfillment activities.
So,
That's how I would find that
Because that's something that you may be doing pretty often to try to figure out who at this. It's just in a different spot, but it is linked to the item.
Apart from the next step. Is there any sort of pop up list to alert student workers to things like the need to go to the whole shelf. I haven't seen one. But that doesn't mean it doesn't exist. And so that's the first thing going on my list pop up options.
And I will investigate that after today and post it as a follow up.
For next time.
Okay, so I'm going to go back to my main almost screen and we're going to hop back over to those slides.
Okay, so really important here, really, like, super important scan and items is not what you want to use to return physical items. So under fulfillment.
We have scan in items down here and that's language that we've used here. I know I've been guilty, saying, Oh, I just have to scan this end and then it's done.
That's not for circulation. That is part of moving things around to a whole shelf of and sending things out to other library through resource sharing
And so that is really the same as receiving the book in interlibrary loan is where he would sort of do that to give you an idea.
So that's like if I have something in my main collection and I need to send it to our downtown campus when the downtown campus gets the mail and they know it's a Brockport book, they're going to scan in items and then it'll update and say, Move to a whole shelf of do whatever
So you want to make sure that for for fulfillment, check out check in, you're staying to these top two
And I can add a star here if I want, so that my quick links. It'll add it right up here and I can sort of see everything. So I can, I can go and fulfillment return items and then it should show up in my quick links menu.
And it's right there.
I really wish it was just a drop down like these were but it doesn't work that way.
Okay, back to the slide deck.
So renewing an item because that's the thing patrons do right, uh, you know, they may have needed a little more time with that it may be missing and they've decided to renew it
You may be being nice and say, well, I'm going to renew it and give you a little more time to figure out if that's okay.
So you're going to go back to that loans tap in manage patron services and you're going to filter to all loans.
And then you have of the year renew links are right here next to change due date.
So if we go here and I go to Manage patron services and will bring up David again.
And he's blocked. I'm going to override them.
I have to switch this still to all loads.
And then I can see everything that David has out
Notice the due date is in bold and not the loan date.
Of you may want to hide loan date since that may not be an incredibly useful field because things that went up today would be loans of this session of, you may want to hide it.
But we're going to go down here and I'm going to say, you know, scared straight
This was due back quite a while ago. Right. It's now overdue. Actually, I'm not gonna touch that one. I'm going to touch this one that's due next week.
Because that one has a fine attached to it. So here I can click the row actions and renew if it's a single item. I can also go up to the top and say, You know what, I checked the box on the loans tab.
And I'm going to renew selected.
And almost going to do its thing. And it's going to say one loans renewed and loans were renewed getting a bunch of extra notes. And then if I look at the circus. It tells me that I just worked on this one because it has the green check and it's now due at the end of the month.
So that's my renewal process patrons can also initiate renewals themselves right through primo
And you only have to do this if someone calls the desk or emails or stops in and doesn't want to do anything through prevail.
Any questions on renewals
Moving on.
Proxy borrowing so proxy borrowing is a feature in Allah, you are welcome to disregard it and just keep going the way a lot of us did it and all if with just notes on the patrons record.
That said, so it's always a proxy borrower and then when they would come in, you know, you do whatever you needed to do to scan to bring up the
professor's patron account and you check out the things. There is a way, if you wanted to, in Alma allow for proxy borrowing so that the proxy themselves the
Person who is working on behalf of the other person the sponsor of can use their ID and you can then bring up the other patrons account.
And so I am actually a proxy for my husband because we both work here at Brockport and it's super convenient to just be able to text your husband and say, Can you grab that thing and bring it home.
And sure, yeah. But it's got to be checked out on your account. And so when you bring the patron in when you scan their ID. There's a proxy for button and then I could bring up his name.
And I can bring up his record. And so over to Patreon services. I'm going to manage patron services and I'm going to pull up my account.
And then I've got to click off the box and click Use proxy.
And it's sometimes
And then when I hit go.
It searches and it says. Yep. Okay. This person I've got my proxy selected. And now I'm going to choose go and now I'm looking at Peter's account but it says that I'm a proxy. Here's the notes we put on the account.
And if I go to Edit user info. I'm going to be looking at Peters account.
And then I would just proceed. Normally, and click done
The items will be charged out to Peter, he will be responsible for them.
Any questions on that process.
Okay.
So offline circulation.
So as much as we love Allah and it's gonna let us work for from any computer that has a web browser and there's no more client. It is dependent on the Internet.
And I don't know about your campus but every now and then our Internet will just go to put
And so I looked up. How do you do this and Alma, that's a web based system because you can't really access the website. If you don't have internet and that's when I learned that there is this offline circulation tool.
And there's a utility that's here and I download it and I use the offline circ it only works with Windows PCs.
And what it does is it allows you to have a file, so it will create a file of patron IDs and barcodes of items with the date it was checked out. And then you upload that file and you're done. And that's how it works.
It's no longer I know at Brockport our procedure is often sometimes. Okay, get out the notepad.
Or let's get an Excel document and hope we can kind of make it work. Right.
And it's cumbersome, but this will allow us to when the internet's out the offline circulation will allow us to really just keep scanning things we do use offline, sir. In all, if I was thinking of a power outage with a notepad. Sorry.
Of now moving on to holds holds work differently, uh, and so the general theory behind it is the same. These will mostly be done in primo v.
A and in all my, you can do it on the patrons behalf.
And so the general procedure is that you are going to place the request or the Patriot will place the request.
You will do a pick from shelf to get your to get your pink slips of you will scan in items. That's what I said that scan in at a very specific meaning and then you'll do the next action.
And so I'm going to hop over and we're going to take a look at this.
So if I am looking at David
And I want to place a request for him.
I'm going to use the Submit Request button.
And this is where, you know, type in the title.
If I want a full search. I click that three little dots. I'm going to do that again. This select from a list that brings up my normal search screen that I'm looking to see
And here is where
I'm going to look up a title going to see if we have it and it's in
Okay. And I have a physical item.
And I can see that it's there. So I'm just going to click on the barcode or on the record. And this is where I have different options. And it's like, hey, you want to digitize this. No, no, I don't have. I want to do a patron physical request.
Which it's really bad naming of and clearly not someone who's thinking about doctors offices when they look at patron physical, but the first time I read it. That's what I thought. That's like, that's not right.
And then like, oh, it's a physical request for the patron. Got it. So I'm going to hit patron physical
And what that's going to do is gonna let me put in a know I have to choose the pickup location.
I can override the policy if it's there. And if I had extra info. I could put that in.
But I'm just gonna leave it at this and say, you know, I just need to get the book there.
So then I hit Submit to recreate the request.
And now it exists, and it gives me this really long request ID that you don't ever have to worry about.
Notice we're back on the patron services page and loans was where we checked out things returns is where we looked at things that have been brought back
And requests are where we see the requests.
And it tells me right here. The task is currently pick up from shelf, which means exactly what you think it means someone has to go retrieve the item.
So what I need to do is I need to cheat a little and grab that barcode.
So I'm going to see if I can edit. If I want to edit the request it will bring up that same thing. So what I do right now is I'm going to go over to fulfillment and go to my pic from shelf.
And this is going to show the six things that we have on pick from shelf and it tells me there's a request for each of them.
And so this is where if I want to look at the print slip. I can hit print slip
And it automatically printed the print slip for me.
Which
Is going to be something that you deal with with how printing works for you. I'm actually going to do a print slip up here by checking that one box and I meant to say report.
And the print slip report if I change it to user and Excel.
Uh, I can just hit download
And it will download the request report, and I'm going to switch my share over to Excel so you can see what I see.
So here is my Excel, make it a little bigger and zoom. So
I could see everything that's supposed to be on the pic from shelf, and I could see here's the items. Here's their location.
Here's their call number. So if you wanted to use mail merge and create super nifty full slips. You could if you didn't want to use the default ones. That's what we're doing at Brockport I can see the ICM I can see additions.
And then I can see the barcode.
Very important here is the fact that Alma decides what specific copy should be available.
So instead of in the past when you've had four copies just going up and pulling whichever copy. We now need to make sure that you've got the exact barcode that matches for your whole request.
I can also tell what the request type that this is a patron physical item request that means it's going to the whole shelf.
The other request types for ship physically mean that these are. It allows
These are. It allows that are being done inside of Allah, instead of Elliot. So I'm only concerned with this one.
So I'm going to select my barcode there.
And I'm going to hop back to
Allah
And I got the thing. And now it's time to scan it
And I don't have to worry about the scan request ID. I don't have to worry about the work order type I only have to worry about the barcode.
A by default, it should be set to know for your external identifier external identifiers are for you'll see them come up with resource sharing of and then I can decide if I automatically want to print a slack.
And I'm just going to sit here and scan in my barcode.
And I scan it in
And it tells me what the destination is which should say on hold shelf.
And I should already have on the pink slip, hopefully you have the patrons name so that you have a way to organize your whole gels and so I'm not going to have to print anything else I can just go here, scan it, and now it's on the whole shelf.
So that's the process for holds
Questions.
What's nice about it being destination on hold shelf is if I do go back and I look at Atlas.
Atlas Shrugged
Notice my physical is now not available, and it tells me this thing is just not available right now. That's because it's on the whole chapter, it's not available books top floor.
Of other details doesn't tell me anything at this time. And if I go to the items of the process type is a whole shelf. And that's how I can investigate looking at that item record and sort of seeing what's actually happening.
If I click it will say here's who it's for. And here's when it went here's when the hold expires and which circulation desk. Everything is tied to
Fulfillment also has the ability to look at your active whole shelf. So this shows me everything that should be on the whole shelf right now.
I tried this with Happy birthday to you by Dr. Seuss from our chief collection.
And then you can also see Gary expired whole shelf.
These are all things that need to be pulled off the whole shelf.
Because they no longer belong there.
Now time for blocks.
So blocks.
We all deal with blocks.
Blocks tab on the user record is where everything is so you had your loans, you have your requests and you have your blocks.
Blocks aren't configured when they're set up by your systems administrator to decide who can override them so you can set up things that can only be overwritten by a manager.
A
And you can also set them that an operator. So your normal circ desk operator can override them. And again, this is where we come up with. If the student doesn't have the right privileges a manager will have to log into Alma with their username and password.
And I'll get to your question in a second. Barbara, you may not have the right roles.
And so what I, what I would do is, if I were at the circ desk and this came I was dealing with Alma and somebody else needed to log in and Chrome, I can go File, New incognito window.
And that I can bring up all ma, and it will act like I'm not logged in and I as a manager could log in pretty quickly.
And from there, I'd be good to just redo the whole Patriot transaction, I'd have to scan the idea again. Or I could just copy from the other patron record copy the identifier and bring it up.
Of so that's what I could do if I needed to login
Hey So Barbara, if you can't see of the active hotel or expired holds. I'm guessing you don't have the right privileges. So let's look at the privileges that I have so that you have an idea.
Fall down so I believe you need for this, you may need fulfillment administrator
And that's going to tell me about me of. I can go look at that other tab, the other list, but I have a fulfillment Services Manager and for both the institution and the
Library, and then I have fulfillment administrator for the institution. So I would check to see what roles you have, I'm guessing you need one of those
You may also need. I don't think you need Circulation Desk manager to see the whole shelf. It really feels like its fulfillment services.
So blocks. Let's look at David's account.
Management Services.
Okay, yeah, I'll write that down to, to see what you need.
I have a lot of roles and it's always hard to tell which role I need so roles for active whole shelf.
So here's the block, and it comes up and it says there is this user owes $20 and this is an override double block which is a setting in your blocks configuration that you can say yes, this can be overwritten and by whom I have the appropriate roles to override
And that I can get to the patron screen.
GCC says you need requests. Operator Thank you, Jay. CC
And so now I'm here and I can see right here. I can't see all of the blocks. So I need to go into again refresh the box and notes and I don't see blocks here. But if I go to the full patron record. I can see all the blocks.
Let's look under so if I bring up David over here. Am I manage users.
And I click on him.
I can now see the blocks.
And you can get there by clicking the amount. Oh, thank you. Dana up
And so that's here. He just has a fine so he doesn't have an actual block we haven't said like this is you've done something that you need to return to some you need to talk to someone, but we're there. If I want to add a block at block and this is where I choose my block type
And we've set these up our blocks may not be yours, but I can sit here and global and local are just notes that we have in here that migrated from Allah.
And so if I wanted to say, you know, just see supervisor, I can set an expiry date which would mean you know if I'm going to say, you know, for the next year. This person has to see the supervisor.
And we have to talk to them, probably not something you're going to use often unless you are like temporarily blocking them from borrowing because they've been suspended first three weeks from the library.
Added closed and he has now blocked and you can see that I put the block on his account I can attach it to a barcode. So we had like one of our blocks could be a
With fees, you can attach it to a barcode or missing things if you wanted to add a fine you that also results in a block you can attach it to a barcode.
And now, David is blocked. So now if I go back to manage my patron services.
And I bring David up again, we should see that he has two blocks.
And they're both override a bull by my role because I have the circulation manager role.
And I can click override and then proceed on
If I do try to check out an item.
It will just let me do it.
And then we are, I can click Done and we're good to go.
And then as Dana said here. I can also click on the amount to get to find some fees and blocks. It takes me right to his fines and fees and then I can hop over two blocks and see what's there.
And when this is done. If I want to keep the record of having this block, I can just activate the block.
So that I can see every time. David has been blocked or I have the power to delete so I could completely delete the block. I'm going to leave it so that it's there, especially because we're just in the testing phase.
So we covered how to add a block.
Of and you fill out the form and you click Save and what's the difference between clicking override and just clicking. Okay, uh, I believe, you're right. Let's try that. So let's go to david again.
And this time.
I'm just going to click okay like yeah he owes some money. It's fine.
And now I'm going to check out
This to him.
Here's where I have to say, you know, I would have to put in a note to say override and this may be a roles thing that operator may not be able to override at the first level.
But I could say a trend.
Bank and cried.
And tugged on my heartstrings, and I said, Okay, you can still have it. I'll override this one time. I'll make the exception.
But it's going it let me override their a so it just prompts a gallon
Of. So here's the code table for setting up the blocks. I thought you'd want to see sort of what
Dealt with here.
This is where you can change your descriptions of blocks.
Of it's in configuration for user block description. That's where you can change the language that shows up there.
Removing the block, go back to the blocks tab and you can delete it. You can also just activate it.
Now fees.
Of fees is really fun. It's actually, if you think about the way it works. You have two types of these, you have the automatic ones that are calculated by the fulfillment unit rules in terms of use.
But you can also add these manually. And the example that was in some of the documentation and I looked at that was developed by other Sunni people were about, you know, in our library. We're going to find patrons if they're loud so they created a feed for that.
Which is sort of funny to me.
So to manual fees, you can click on the you get to the full patron record again and you look at the fees tab. So we're here and I can click on the ID. If I click on David duties net ID that brings me to his tab and it shows me his identifiers and I had over two fights and fees.
And this is where I could see that you know we charged a fee. It was actually for an otter box AIPAC case was that the we put on here.
That just we wanted to see what would happen if it wasn't returned and they returned to the case.
And we were just playing around. So we did a library card replacement. But if I wanted to add a fee. I click Add.
And this is where I can say, you know, maybe there's a claim return fee of or there is an other feed you can use. And this is where again you could look up your barcode and attach it to a barcode.
If you attach it to a barcode that item becomes unavailable, because it's not there it. The idea is that if there's a fire related to an item that item will be temporarily moved depending on the fee type. So I'm going to add $1,000 and say, you know, this is other and
Feature broke front door.
charging for labor.
We don't actually do this. I just wanted to put a note in there that I can add close
And then it's there. And you can see that he's got quite a bit of money. You can see as active balance right here.
And you can see the current filtered balance if I filtered any of this year, you can see disputed balances that we'll talk about a bit and transfer balances, we're not necessarily going to get into today.
Up.
So now we're going to talk about paying fines and fees, you click Pay and you go through and you tell all what happened.
So I'm back here.
I'm going to go back to David's patient services record and I sit there going, Okay, David. It's time to pay up.
And say, Yeah, but I
I'm going to do a credit card and I want to pay everything, or I just want to pay specific bites. And so if we do specific finds his will come up and you can say, you know, today, we're just going to pay that thousand dollars.
And it's going to fill in and it's going to say, you know, there's the payment amount if I do want to put confirmation numbers in Alma i can i can put on the credit card slip what comes up.
And I can put a comment if I need to.
And then I just say send
And that's been paid. It's like, Are you sure you did this. Right. Yes. I want to pay that one it's confirmed
His active balance drops to 20 of and if we click on his name.
Of I can go over to his fines and fees.
And I see that there's just one left because it's active if I want to look at everything I can change that to all
And you can see what's gone here closed means it's completely done. It's been moved out. It's been taken care of and we're completely done with it. Like we did with the patron broke right door.
Waving fees, you can on that fee screen. You can wave
It's going to prompt us to add to a receipt for a reason. So I'm going to add a fee and when do a card renewal of $10 just to put one on there.
And then I'm going to go to active so I can see my active fees and you know what
Maybe David gave 50,000 to the library and it's now but David do we circulation desk so we're not going to charge him for a fee for a card just going to waive it. And my reason way by library staff last. It was found.
David gave us
50 K, so we don't charge here for
About two wave it confirm
Done.
Of
The last thing that you can do with these is the idea of disputing fees and that is the patron comes up and says, no, I returned back I want that investigated and I want it off my account.
And so I get back to my fines and fees tab and I dispute the balance.
And when I just knew that we give a comment.
A patron is I rate. And where's they return
And then I can dispute it.
So just you goes into a different column, it goes it moves from an active balance to a disputed balance.
The downside to online is there's no good report to see what is currently in dispute within Alma, you have to go over to analytics.
And we're not going to cover analytics here, but just know that your olive point person can get you a report of disputed balances.
What we can see and fulfillment.
Is the fines and fees report. So anything that's been paid you can see over here. So I wanted to say show me everything that's been paid from February to Now show me payments and waves.
Of and either receiver is going to be a user
And the user is going to be me. Sure. I'm going to run now.
And I can only check the last seven days. So let's do. Now I have to calendar math.
There we go run out.
Of and my email addresses wrong. So I can't do that. I can send it directly to the printer. Let's do that.
I hit Run it goes to our special eval account that receives that and I can log into that email account and download the Excel spreadsheet of
And that's what I can do with my fines and fees report and it will show payments that were received and things that were way.
Of. We have a question. Is there a way to get information further back than seven days. Yes, analytics, so the analytics module can do all of that and canned reports can be set up.
By your old person and so that they can have those run
So right on time for what I was thinking about 10 minutes left if there any overarching questions about what we've covered today.
Of. So we have a question here about privacy and how long letters are retained, um, and I'm not sure on the exact number right now, but I'm going to write it down. I do know that when we are applying for jobs can be run to remove that kind of stuff.
So privacy.
Letters, on account.
Of so the history on the yeah that's what I'm going to check into a is to see and I imagine it's set up by a job and somewhere really far deep buried and configuration.
So Mary about that's, ya know, we've we've been playing around with iOS here for the items that have shown up on that Excel sheet with the ship physically of patrons have not placed those at all. We have tried going in and
Placing I ll requests through all of that. That's all being handled at the IDs user groups. There's a virtual one next Friday and then the week of the 21st, there's more.
Of a Kathy data fines and fees report, I forgot to mention, thank you for bringing it up. That is previous day. You can go in and run that every day to see what's there.
And regarding scoping do we ever scope to the resource sharing deaths of
I think what we did. And I'm going to have to check with ID on that because it's resource sharing and that's more her area of I want to say that we in Sunni made a decision to make our cert deaths are resource sharing. Yes, but I'm not 100% sure on that. So I will get an answer.
On that for next time.
There's a when I sent the payment to the credit in on the credit card. So all I did was tell Alma that I received a credit card payment.
No cards are charged through all my directly almost not a payment gateway.
There was no spot for me to enter a credit card number. And so you have a business office that does credit card payment, it's going to work the same way it does. Now that you will get a report from them. If that's what you do.
And they will, and you'll just let all my know that was taken care of and it was paid
Does that answer your question.
So hopefully, y'all feel a little better about doing circulation and Alma, and hopefully it's a lot less scary now.
Of
And
There's another question of so we don't accept payments at the desk. Is there a way to re out that button.
Probably have
And but it's going on my list because that is a configuration issue. So maybe I can. I'll let Shannon don't cover that during this affiliate configuration session.
And Michael shares. If you don't give a payment option like cash or checks to your circ desk. The pay, but more than pure at all. Thank you.
Any other questions.
Okay, I'm gonna stop the recording.