CCTO User Training Archive
COVID-19 Case Investigation and Contact Tracing information contained in these courses reflect the most recent guidance at the time of the training. It is possible that COVID-19 guidance may have been updated since then. Please check the CDC and NC DHHS guidelines regularly for the most up to date recommendations.
April 27, 2023 | Spanish Language and Communication Equity: Recording and Slides
April 25, 2023 | CCTO Updates: Recording and Slides
March 30, 2023 | Referrals, Informational Call Outcomes and Other CCTO Updates: Recording and Slides
January 31, 2023 | Informational Call Script: Recording and Slides
January 12, 2023 | Communication Equity: Recording and Slides
December 20, 2022 | COVID-19 Treatment Options: Recording and Slides
November 10, 2022 | CI-CT Health Equity Portfolio HMP Definition: Recording and Slides
November 3, 2022 | COVID Vaccine Booster and Script Updates for CI-CT Staff: Recording and Slides
July 26, 2022 | Community Health Workers Training: Recording and Slides
June 7, 2022 | Guidelines For Collecting High-Quality Industry and Occupation Data: Recording and Slides
May 19, 2022 | CCTO Training: Recording and Slides
April 19, 2022 | Live Training on Contact Tracing Updates: Recording and Slides
March 17, 2022 | Live Training on CCTO Updates: Recording and Slides
February 21, 2022 | Contact Tracing Script Readthrough: Recording, Slide Deck, and Link to Contact Tracing Script
February 17, 2022 | Live Training on Schools Updates and Enabling Digital Monitoring: Recording and Slides
January 20, 2022 | 1/10 CCTO Updates to Digital Outreach: Recording and Slides
January 13, 2022 | CDC Guidance Updates Training: Recording and Slides
December 16, 2021 | CCTO Updates: Last Date of Exposure & School Fields: Recording and Slides
November 16, 2021 | CCTO Updates: Recording and Slides
October 20, 2021 | Recent updates to the CCTO System: Recording and Slides
October 11, 2021 | Understanding Monoclonal Antibodies for CIs and CTs: Recording and Slides
September 16, 2021 | 9/3 CCTO Updates and the Person Functionality: Recording and Slides
September 3, 2021 | COVID-19 Community Team Outreach Tool 9/3 System Updates: Recording and Slides
August 24, 2021 | Case Investigator Training: Using the Case Patient Portal as an Interview Tool Recording and Slide Deck
August 12, 2021 | Understanding Vaccine Hesitancy
Understanding Vaccine Hesitancy: Recording, Slide Deck and Assessment
August 5, 2021 | What to Know About Vaccines & CCTO: Recording and Slide Deck
July 29, 2021 | Everything to Know About Multiple Monitoring Events for CTs and CIs
Recording and Slide Deck
July 22, 2021 | Summer Series Refresher Training: Logging a Vaccine Referral
Recording and Slide Deck
July 15, 2021 | Using the Case Portal
Recording and Slide Deck
July 2, 2021 | Live Software Demo; Automatic Case Notifications
Recording and Slide Deck
June 30, 2021 | COVID-19 Vaccine Training
Recording, Slide Deck and Assessment
June 17, 2021 | CT/CI Script Updates
Recording and Slide Deck
May 18, 2021 | System Updates; Household phone calls; text status updates; notification toggle updates; referrals training
Recording and Slide Deck
May 11, 2021 | All About Vaccines
Recording, Slide Deck and Assessment
April 29, 2021 | 4/21 System Updates
Recording and Slide Deck
April 13, 2021 | NCCOVID to CCTO Date Flow; Automatic notifications; CCTO digital notifications
Recording and Slide Deck
March 16, 2021 \ Updates of views for CT and CI; FMO overview
Recording and Slide Deck
March 2, 2021 | Multiple Monitoring Events
Recording and Slide Deck
February 3, 2021 | Automatic case flow; updated digital exposure notifications; CCTO data quality improvements
Recording and Slide Deck
December 17, 2020 | New workflow - digital exposure notification; 12/11 software updates
Recording and Slide Deck
November 24, 2020 | 11/13 CCTO update - Automatic field updates, contact profile updates, FMO updates; how to handle CCTO duplicates
Recording and Slide Deck
November 4, 2020 | 10/28 CCTO Update - Monitoring events for repeat exposures, assessment updates, contact profile updates, selecting proper FMO, contact deactivation
Recording and Slide Deck
October 13, 2020 | 10/2 CCTO Update - Contact profile updates, logging/closing phone calls, deactivation/FMO workflow
Recording and Slide Deck
September 15, 2020 | Sprint 5 Updates - Households updates, contact profile updates, updated contact views
Recording and Slide Deck
September 1, 2020 | Sprint 4 Updates - Contact profiles, teams/business units
Recording and Slide Deck
April 27, 2023 | Spanish Language and Communication Equity: Recording and Slides
April 25, 2023 | CCTO Updates: Recording and Slides
March 30, 2023 | Referrals, Informational Call Outcomes and Other CCTO Updates: Recording and Slides
January 31, 2023 | Informational Call Script: Recording and Slides
January 12, 2023 | Communication Equity: Recording and Slides
December 20, 2022 | COVID-19 Treatment Options: Recording and Slides
November 10, 2022 | CI-CT Health Equity Portfolio HMP Definition: Recording and Slides
November 3, 2022 | COVID Vaccine Booster and Script Updates for CI-CT Staff: Recording and Slides
July 26, 2022 | Community Health Workers Training: Recording and Slides
June 7, 2022 | Guidelines For Collecting High-Quality Industry and Occupation Data: Recording and Slides
May 19, 2022 | CCTO Training: Recording and Slides
April 19, 2022 | Live Training on Contact Tracing Updates: Recording and Slides
March 17, 2022 | Live Training on CCTO Updates: Recording and Slides
February 21, 2022 | Contact Tracing Script Readthrough: Recording, Slide Deck, and Link to Contact Tracing Script
February 17, 2022 | Live Training on Schools Updates and Enabling Digital Monitoring: Recording and Slides
January 20, 2022 | 1/10 CCTO Updates to Digital Outreach: Recording and Slides
January 13, 2022 | CDC Guidance Updates Training: Recording and Slides
December 16, 2021 | CCTO Updates: Last Date of Exposure & School Fields: Recording and Slides
November 16, 2021 | CCTO Updates: Recording and Slides
October 20, 2021 | Recent updates to the CCTO System: Recording and Slides
October 11, 2021 | Understanding Monoclonal Antibodies for CIs and CTs: Recording and Slides
September 16, 2021 | 9/3 CCTO Updates and the Person Functionality: Recording and Slides
September 3, 2021 | COVID-19 Community Team Outreach Tool 9/3 System Updates: Recording and Slides
August 24, 2021 | Case Investigator Training: Using the Case Patient Portal as an Interview Tool Recording and Slide Deck
August 12, 2021 | Understanding Vaccine Hesitancy
Understanding Vaccine Hesitancy: Recording, Slide Deck and Assessment
August 5, 2021 | What to Know About Vaccines & CCTO: Recording and Slide Deck
July 29, 2021 | Everything to Know About Multiple Monitoring Events for CTs and CIs
Recording and Slide Deck
July 22, 2021 | Summer Series Refresher Training: Logging a Vaccine Referral
Recording and Slide Deck
July 15, 2021 | Using the Case Portal
Recording and Slide Deck
July 2, 2021 | Live Software Demo; Automatic Case Notifications
Recording and Slide Deck
June 30, 2021 | COVID-19 Vaccine Training
Recording, Slide Deck and Assessment
June 17, 2021 | CT/CI Script Updates
Recording and Slide Deck
May 18, 2021 | System Updates; Household phone calls; text status updates; notification toggle updates; referrals training
Recording and Slide Deck
May 11, 2021 | All About Vaccines
Recording, Slide Deck and Assessment
April 29, 2021 | 4/21 System Updates
Recording and Slide Deck
April 13, 2021 | NCCOVID to CCTO Date Flow; Automatic notifications; CCTO digital notifications
Recording and Slide Deck
March 16, 2021 \ Updates of views for CT and CI; FMO overview
Recording and Slide Deck
March 2, 2021 | Multiple Monitoring Events
Recording and Slide Deck
February 3, 2021 | Automatic case flow; updated digital exposure notifications; CCTO data quality improvements
Recording and Slide Deck
December 17, 2020 | New workflow - digital exposure notification; 12/11 software updates
Recording and Slide Deck
November 24, 2020 | 11/13 CCTO update - Automatic field updates, contact profile updates, FMO updates; how to handle CCTO duplicates
Recording and Slide Deck
November 4, 2020 | 10/28 CCTO Update - Monitoring events for repeat exposures, assessment updates, contact profile updates, selecting proper FMO, contact deactivation
Recording and Slide Deck
October 13, 2020 | 10/2 CCTO Update - Contact profile updates, logging/closing phone calls, deactivation/FMO workflow
Recording and Slide Deck
September 15, 2020 | Sprint 5 Updates - Households updates, contact profile updates, updated contact views
Recording and Slide Deck
September 1, 2020 | Sprint 4 Updates - Contact profiles, teams/business units
Recording and Slide Deck
August 18, 2020 | Opt-in/opt-out update, contact profile updates, views updates
Recording and Slide Deck
Recording and Slide Deck