Michelle Eichelberger: Hi everyone. Why don't we go ahead and get started. Welcome to today's session on CDI best practices.
Michelle Eichelberger: Thanks for joining me. I know there's a lot of competing things happening at the same time we are recording today. So if you know somebody who wanted to join us but wasn't able to, I will post the recording on base camp.
Michelle Eichelberger: Let me just make sure everything is going correctly. Okay.
Michelle Eichelberger: So why have a presentation on this. We've already talked a lot about CDI the issues with CDI is that it's constantly changing. There's improvements being made all the time, which is a good thing.
Michelle Eichelberger: It's still a work in progress. So today's session is just to kind of catch you up with some things that have happened over the past few weeks.
Michelle Eichelberger: But be aware that anything I talked about today is correct. As of today, I actually gave this presentation on Monday for other
Michelle Eichelberger: program managers at other consortia and between Monday and today I actually learned that some of the things I talked about a Monday. We're not correct. So we are all still learning. It is a work in progress.
Michelle Eichelberger: But I think that it is definitely getting better. But that being said, there is a link here I'll share these slides later on with the recording. But there is a link here to the known gaps in issues list for the CDI and you can
Michelle Eichelberger: Always go and check that to see what's up with the things that they're fixing. I think it's only going to be good for us as more and more people
Michelle Eichelberger: switch over from PCI to CDI because people are reporting problems from other institutions. So that's definitely good for us because I think things will get better overall
Michelle Eichelberger: Some of the things we're going to talk about today is how challenging it is to troubleshoot CDI problems.
Michelle Eichelberger: So we're going to look at some ways you can do that locally, but also do feel free to post on base camp. If you're running into problems.
Michelle Eichelberger: Because I think it's good for everyone to see the things that are happening that at each campus because it might impact you as well. So don't be afraid to post anything, as I said, a lot of these are really difficult to troubleshoot so don't be embarrassed if you can't figure it out.
Michelle Eichelberger: This system is very complicated. There are a lot of moving pieces. So we'll talk about some of that today, but just be aware that things are changing and we are all still learning
Michelle Eichelberger: And I'm going to try and check the chat as I go along. It's
Michelle Eichelberger: A little challenging with the single screen, but I will have some pauses here and there to check in and see how everybody's doing and
Michelle Eichelberger: This session should be about 20 to 30 minutes for the slides and then we'll have time to talk together. And if you want me to demo anything or if you want me to look at anything
Michelle Eichelberger: Again, I can't guarantee that I'll have any answers for you if you're having a problem, but we can certainly go out and look at things if some of the things I talked about are not clear.
Michelle Eichelberger: Alright, so the biggest pain points that we've been seeing definitely ebook collections, you know,
Michelle Eichelberger: Why are you seeing duplicate results. Why do you have content coming up that you don't really own those kinds of questions resource types and facets are still a work in process for
Michelle Eichelberger: Actually verse in the CDI they were more stable with the PCI data.
Michelle Eichelberger: Lincoln record collections. We're going to spend quite a bit of time talking about that because I think that is one of the more confusing aspects of the CDI and we'll also talk about issues we're having with links that we think should be appearing but aren't appearing
Michelle Eichelberger: Alright, so one of the good questions. We've gotten them one of the ones is actually easy to fix is why am I getting duplicate records for ebooks.
Michelle Eichelberger: So unlike the PCI where you had to deliberately turn on searching for your collections. Everything is automatically searched with the CDI so
Michelle Eichelberger: You're going to get duplicates from the CDI if you have an E book collection, unless you manually turn off searching anything that's active for full text will get a link from the CDA as well. I see there's a chat. Hang on a second. Let me see if I can see that.
Michelle Eichelberger: Can anybody. Can you guys hear me. I see. Okay, cool, thanks for checking in on that and do let me know if you have any problems with the audio.
Michelle Eichelberger: Thank you. I'm going to minimize this
Michelle Eichelberger: Okay, so back to duplicate ebooks, so probably what you're seeing is, you're probably seeing a record, both from Alma, which is so you activate a portfolio and Alma, and that big record for that portfolio is searchable.
Michelle Eichelberger: And what's great is if you use this record ID bookmark let which there's information about how to set up here in this link.
Michelle Eichelberger: You can tell where this stuff is coming from. So in this case, this is Alma, and here's the record number and you would be able to do an MMS ID search for this record and find this particular thing. So that's really helpful.
Michelle Eichelberger: These CDI
Michelle Eichelberger: IDs that does tell you that it's coming from the CDI so that is helpful.
Michelle Eichelberger: But, and we're going to talk about this quite a bit. The problem is in the PCI, this would tell you exactly what collection, you had active that was making this record come up. This is not the case with the CDI
Michelle Eichelberger: The CDI uses emerged record which is great for patrons because you don't get multiple entries for the same
Michelle Eichelberger: Title, but it's been really frustrating for us for troubleshooting because the, the name of the collection that comes up here is not necessarily the collection that you have active anoma. So if you get something that you don't want
Michelle Eichelberger: Well, how do you figure out where it's coming from. When you don't have this particular thing active
Michelle Eichelberger: And the reason for this, again, is because it's a merged record. And what that means is, is maybe five or six vendors have this particular title.
Michelle Eichelberger: So all of their records are smushed together into one and then one of those is pulled out to be used in primo so it's not necessarily the one you have active is just
Michelle Eichelberger: A record from any of those people who happen to have that title. So, you know, down here. Here's from pro quest. But you don't necessarily have ebook central active
Michelle Eichelberger: Alright, so, so the way to fix this is if I get my slides to go forward.
Michelle Eichelberger: Okay, so what can you do about this. What you want to do if you don't want to have CDI searching for your ebook collections. You can turn that off. And the way you do that is you look up the collection.
Michelle Eichelberger: By title or whatever. And then you go to the CDI tab, you do need to make sure that you have the CDI operator role.
Michelle Eichelberger: If you don't have that role. You'll be able to see this information, but you won't be able to change anything. So if you go in there and you can't do anything. Just make sure you have this CDI operator.
Michelle Eichelberger: Because you do have to make you had to deliberately add that to your roles. It wasn't something that was added automatically for you.
Michelle Eichelberger: So if you don't want to see the duplicate entries in your available search, you would click this box, do not show this full text available in CDI even effective in Alma
Michelle Eichelberger: And then the other thing I would recommend for E book collections is I would also make the CDA search not active
Michelle Eichelberger: This is really a judgment call for you. But the problem with a particularly a selective ebook package. So something like GB RL where maybe you only get
Michelle Eichelberger: I don't know, a couple hundred titles out of the thousands that are available.
Michelle Eichelberger: If you don't make your CDA search not active, you're going to get results for every title. That's part of the collection, even if you don't own it, they won't show up in your available, unless you market that we only, you know,
Michelle Eichelberger: They're going to show up in your expanded search is what I'm trying to say so.
Michelle Eichelberger: You would you know if it was a selective package you would say we only subscribe to some titles. Yes, because otherwise it's going to think you have everything
Michelle Eichelberger: And then also I would turn off the search. But the problem with turning off the search is that, then you don't get chapter level results.
Michelle Eichelberger: For those books. But if you didn't have the search active in the PCI, you weren't getting those results anyway.
Michelle Eichelberger: And the other thing to keep in mind is that just because you get chapter level results. It doesn't mean that the link would go to that chapter directly. Many of the E book collections don't have chapter level linking so it would just take you to the full book. Anyway, so
Michelle Eichelberger: judgment call my recommendation is turn off the searching, but you know, you can make your own decisions.
Michelle Eichelberger: Let me just check the chat for a second.
Michelle Eichelberger: Alright, so let's go forward.
Michelle Eichelberger: So one question we had recently from Stony Brook was I deleted my eBook collection, but content is still showing in primo. And why is that
Michelle Eichelberger: And at first I thought well maybe it was because it was a timing issue. It does take three days for any changes that you make to the CDI to take effect and primo
Michelle Eichelberger: So, you know, that was my first thought that didn't turn out to be the case, but one of the good things.
Michelle Eichelberger: That you can check is again using that record ID bookmark let you can see where the data is coming from. So
Michelle Eichelberger: If it was related to the deactivation, you know, one of the things to be careful of is you want to check and see if this is an Alma record or a CDI record and so that record ID will show you where that's coming from
Michelle Eichelberger: And then what can happen is if you delete a collection and you don't delete the associated bib records, those
Michelle Eichelberger: Records can hang out in your alma with no holdings, so no electronic holdings no physical holdings and they will still show up as available, they're being published as available, the system, things that are available, they're not being suppressed.
Michelle Eichelberger: So you have to get rid of them. So the best practices when you delete a collection is to say yes to delete the the bit records as well because that will get them out of your system.
Michelle Eichelberger: But if you somehow, don't do that. Another problem we've seen is if there's a huge collection. Sometimes it doesn't catch all of those it deletes, most of them, but not all of them or
Michelle Eichelberger: We had a case recently where x Leber's had to delete a collection because it just wasn't wouldn't let the campus delete it. And in that case, there were about 55,000
Michelle Eichelberger: Records that did not get deleted with that. So the way you can look for these and get rid of them as you can do an advanced all title search
Michelle Eichelberger: And then what you want to do is say has inventory know so that means you don't have any electronic holdings on it or any kind of holdings.
Michelle Eichelberger: And is linked to yes it is linked yes these are for network records and anything that you activate electronically also gets copied to the network. So you would want to do this one first see what you have and
Michelle Eichelberger: Then you can run a job you can save it as a set and run a job to get rid of them.
Michelle Eichelberger: But if you have local record. You might also want to do a search that is linked equals no because that would get anything locally that you had that was just a loose dub record floating around with no holding so
Michelle Eichelberger: And again, the whole point. You want to get rid of these because you don't want them to show up in your primo is available because there's going to be no way to get them. Let me look at the chat.
Michelle Eichelberger: Do you need to try and unlike first
Michelle Eichelberger: Gen. I'm not quite sure what you mean by on linking these are things that are already unlinked.
Jen Parker: They just look like they're lined because it says yes.
Michelle Eichelberger: Um, let me look at the screenshot. It's the bid record that's linked, you don't. You can't. Unlike it from the NZ it's an NC record.
Jen Parker: Okay yeah cuz I'm trying to do that cleanup he suggested
Jen Parker: The same plane up and I was trying to do the unlinked. First, and that's why it failed.
Michelle Eichelberger: Oh yeah. No, you don't. You don't need to on link, because that would use some have to like turn it into a local record and that, yeah. You don't have to do that, but that's a really good question. So
Michelle Eichelberger: Thanks. Just, just take the set right from here and run it through. There's a job that's like delete bibliographic records. And what's nice about that job is that if
Michelle Eichelberger: There's something that gets in here accidentally that you know has holdings. You don't want to delete it, it won't delete those. So it is smart enough to know that if you really do have holdings that it won't get rid of it and then Susan says this is scary system performance.
Michelle Eichelberger: Um, I think this is, I mean, if you have a big record and the big record is not surpassed I would assume that would show up in a search. So, but, you know, that's something we can talk about more at the end of the
Michelle Eichelberger: System. I have a lot of criticisms of Alma and primo but that hasn't really bubbled up so much for me. But we can certainly talk about that some more.
Michelle Eichelberger: Okay, so that's for the alma records. But if it's a CDI record, you might have to do some more troubleshooting to try and get rid of them. And that's what we had to do for that.
Michelle Eichelberger: Stony Brook title that was coming up. So getting availability. My thing is covering my words here. Okay, so why am I getting available ebook results for titles that we don't own
Michelle Eichelberger: So there's a couple ways this can happen for with CDI content. So a collection that includes these titles is being published as available, but you don't really have it. And we're going to talk about how that could happen.
Michelle Eichelberger: Another thing that could be happening. I mentioned that if you have a selected ebook collection. You want to make sure that it's marked as selective on that CDI tab, because it's if it's not marked as selective
Michelle Eichelberger: The system sees that that collection is active and a thing. So hey, the collections active you own everything that's in here. We're going to publish the entire thing is available. So let's look at what you can do about that.
Michelle Eichelberger: Alright, so this is that selective thing I was talking about. So again, example GV RL. You have 200 titles out of thousands
Michelle Eichelberger: You have those portfolios active. You want to make sure that you say we subscribe to only some titles in this collection because if you don't do that, it's going to thank. Hey, you got this collection. You must have everything in there. So that's one thing you need to do.
Michelle Eichelberger: So if that doesn't work to solve your problem.
Michelle Eichelberger: Then things get complicated because you can't tell the collection, where it's coming from, and particularly since there's no link because you don't really have the thing. There's nothing in view online.
Michelle Eichelberger: It's really challenging to figure out where that's coming from. So a couple of the things I've tried to do with varying success is
Michelle Eichelberger: So this was the the stony brook example and the book was conservation of easel paintings. So what I did was I looked it up in the CZ
Michelle Eichelberger: By is fan number because you can get that from the metadata. And then I looked to see if they had any collections active
Michelle Eichelberger: That you know that own that particular title, even though we couldn't find the title in their ice. Maybe it was somehow getting published as part of these collections.
Michelle Eichelberger: So I asked them to go in and just make sure that their settings were correct. As far as CDI and marked selective and they were, but that is a place to start. And check and see what you have. It requires a ton of trial and error to try and figure out where this stuff is coming from.
Michelle Eichelberger: So then what happen that didn't help because they did have their settings. Correct. So we submitted this as a case to X Libra and
Michelle Eichelberger: The, the source of the record was informed world Taylor and Francis, so we thought, well, maybe this has something to do with Taylor and Francis. So we looked around.
Michelle Eichelberger: In their collections that we found this one current content access. And I think this entire thing was being published because this record wasn't suppressed for the collection. So it was saying that everything in there.
Michelle Eichelberger: Even though they only had 71 portfolios, who's being
Michelle Eichelberger: Published as full text. So we got rid of this because the titles were available and another one that they also had active and that got rid of it. But you can see there's no clear path to this. This was totally a shot in the dark, we got lucky this time.
Michelle Eichelberger: We got rid of it this way, but it's it's not like you can open it up and says, here's the ID for this collection, where it's coming from, go deal with it in your alma it's really a pain to figure out
Right.
Michelle Eichelberger: I'm going to pause and take a look at the chat.
Michelle Eichelberger: Okay, so let's keep going. That's, that's probably the biggest pain point I have personally is just not being able to tell where stuff is coming from. So when you there's a problem. It's really hard to figure out what to do to fix it.
Michelle Eichelberger: Some of these other ones are a little easier to troubleshoot so we've had many questions about reference entries. That's
Michelle Eichelberger: Quite a change from the PCI you really didn't see as many reference entries in your facets your material type as you do now.
Michelle Eichelberger: And this is because of that automatic publishing of everything that's full text in the CDI
Michelle Eichelberger: So if you have any book collection that ebook collection includes a bunch of encyclopedias or dictionaries. If there's any indexing by reference entry for those encyclopedias in the CDI and you have your thing.
Michelle Eichelberger: Active it will pull up all of those entries. So if you don't want that. Then you have to turn off that full text availability.
Michelle Eichelberger: For your collection in the CDI. So again, as I showed earlier, you would want to check the box that says you know don't show is full text, even if it's available and Alma
Michelle Eichelberger: And that will get rid of it. So again, you lose the chapter level searching, you'll lose those reference entry results, but it'll also take out a lot of the clutter in your primo results.
Michelle Eichelberger: You will always still get the search results from the amo records, meaning the
Michelle Eichelberger: The bibliographic record that you're activating as the portfolio so don't be alarmed are concerned that turning off that full text thing means you will not be able to get that content at all. You will still get a normal record as long as that is being published
Michelle Eichelberger: So,
Michelle Eichelberger: In terms of this. And one of the things that's really much more of a big deal with the CDI than it was for the PCI
Michelle Eichelberger: You really want to do clean up on your collections, there's a way that you can find all of your collections, you just put your little aspect and the keyword for electronic collection. I see there's some chats coming in. So I'll check that in the second so
Michelle Eichelberger: Use your star and then you can filter by active for search if you're a small campus. I would say you really only need about 150 collections active for search
Michelle Eichelberger: You know that's not exact. It may depend on what kind of specialties, you have, but the more collections that you have active for search, the more problems you're potentially going to run into in terms of
Michelle Eichelberger: Maybe the linking doesn't work. Maybe the stuff that you're searching is subscription only and your patrons can get a link. But once they try to get to the link that's not gonna work.
Michelle Eichelberger: Or maybe there won't be any links at all. So really clean up as much stuff as you can. If you have a collection that you no longer want to us.
Michelle Eichelberger: It's not enough to just turn off the service, you really need to delete the whole thing. But if you have acquisitions information attached to it, you know.
Michelle Eichelberger: suppress the bid delete as much as you can because anything that's left active in your alma is going to immediately impact your primo and it can cause a lot of problems with availability.
Michelle Eichelberger: So a lot of these collections that are in their inactive for search came over from the PCI so with the PCI at go live actually burst activated hundreds in each campus hundreds of, oh, a
Michelle Eichelberger: And mixed. Oh, a content packages in the PCI thinking, hey, the more away, the better.
Michelle Eichelberger: You know, here you go. This will just make things so much better for your patrons and instead what it's done is just flooded primo with a bunch of stuff that
Michelle Eichelberger: May not be relevant for your patrons and we've talked another sessions about cleaning that up. It is more imperative than ever that you clean it up because
Michelle Eichelberger: Not only is it a bunch of extra stuff that they might not need or might not be able to get to some of the packages that started out as only open access only there now becoming a mix of away and subscription.
Michelle Eichelberger: Things like data site. And so those are bad, because these are things you probably don't subscribe to
Michelle Eichelberger: And you also won't have an entry for them and your easy proxy stanza. So the linking is just, it's just not going to work. It's going to fail. So our advice is clean it up. And I'm going to go check the chat.
Michelle Eichelberger: Nancy says
Michelle Eichelberger: Nancy, I'm going to come back to your question, land. I'm just going to kind of keep going with the flow and then we'll take a look at the end.
All right.
Michelle Eichelberger: Okay, so this is related to, I said we were getting a lot of questions about facets and filters and those kinds of things.
Michelle Eichelberger: The CDI content is much worse than the PCI in terms of things being identified correctly in terms of what's journal. What's not a journal. This is I'm not going to read this in depth, but this was a particular case where
Michelle Eichelberger: They were looking for the resource type of journal, but they're actually articles. So this is, I mean,
Michelle Eichelberger: Think about all these vendors are sending content to X Libra actually versus trying to manage all this data from the vendors and then also match it up to the resource types in primo
Michelle Eichelberger: And also trying to kind of match things with Alma, it's a giant mess. So there's data problems in any system.
Michelle Eichelberger: This happens to be a particular weakness of the CDI they're still, you know, again, this is a fairly new product they're trying to make things better. In this particular case.
Michelle Eichelberger: The, the vendors was sending content that was designated as a newsletter. But since newsletter or isn't one of this word content types, it was being translated to journal, even though it was more of like an article type thing.
Michelle Eichelberger: So just be aware. It's kind of a mess. And I would say just we just have to keep flooding them with Salesforce cases until some of this stuff gets better.
Michelle Eichelberger: So just no good news on this, but just, you know, don't be surprised if you see these things and don't think it's just you or that you've done something wrong. This is a known issue with the CDI
Michelle Eichelberger: Same thing with away filter and there's there so many places. This can break this could be wrong in the data that the vendor sending to X labor's. This could be wrong.
Michelle Eichelberger: In the like x Leber's data that they make out of the vendor data. This could be wrong. You can now identify things and Alma with a know a tag that could be wrong. So there's many places. This can break down.
Michelle Eichelberger: And this really can be problematic because of that linking
Michelle Eichelberger: You know, if it's, there's some things that happened with the linking if the system thinks it's a way versus not a way we're going to talk a little bit more about that impacts whether or not the proxy is used, etc. So I'm gonna just take a pause for a minute.
Michelle Eichelberger: So Lincoln record collections. I have learned so much about Lincoln record collections in the past couple of months.
Michelle Eichelberger: Boy, it's they existed in the PCI, but you really didn't have to pay attention to them. A lot of them were activated by X Leber's
Michelle Eichelberger: They showed up in view online links, but they showed up alongside all of your subscription link. So it's just kind of an extra
Michelle Eichelberger: Bonus link, you know, it's like, hey, you can get these from the databases that you subscribe to. And now. Hey look, do AJ has this or
Michelle Eichelberger: Something else that was Lincoln record has this great. Awesome. Well, now that we're in the CDI the way it was rolled out x Leber's made some
Michelle Eichelberger: Decisions that I think are questionable, but nobody asked me. So really, my own opinion about it but
Michelle Eichelberger: If I were Lincoln record collection. I was telling you about this the other day I would be super psyched, because it's like, whew, Lincoln record all the way we are taking precedence over all of your subscription things Lincoln record is great according tax Libra, but
Michelle Eichelberger: So what is the link and record. We're going to talk about what they are, how they work. We're going to spend quite a bit of time on this because it's really not intuitive. And I think it's pretty confusing so
Michelle Eichelberger: What are they, they are usually open access collections, but they can also be subscription collections like comes on demand or Botanica
Michelle Eichelberger: And there can be a mix. So I mentioned data side earlier, that was one that was probably started out just oh a and then started to have creep with subscription stuff mixed in there there big problem in the CDI
Michelle Eichelberger: So what the heck is it I tried to think of a way to explain this.
Michelle Eichelberger: And the best thing I could come up with is
Michelle Eichelberger: So in olive, maybe you had eBooks and you had their link in the 856 field in the mark record. So you didn't have to have a portfolio. You didn't have to have a separate thing that made the linking work.
Michelle Eichelberger: The link was just in the record. It was it was part of the big record. So when you think about search records. That's how Lincoln records work.
Michelle Eichelberger: So there's a search record and that link to the content is just part of the search record. It doesn't need a portfolio and Alma
Michelle Eichelberger: It doesn't need the alma look up at all you do a search, you get this result. The result has the link right there in it it it doesn't even need to look at all, at all. It's coming right from the CDI
Michelle Eichelberger: So again, these did live in the PCI they existed in there.
Michelle Eichelberger: The content. So what's in this collection. It only lives in the CDI excuse me, I'm going to just clear my throat for a second.
Michelle Eichelberger: Okay. So the problem with that is that because these titles this you know these search records only live in the CDA you can't look at them. So you don't know what's in there.
Michelle Eichelberger: It's just a bunch of stuff that's being searched and you can't look at it, you can't look at how the link is formed. It's just a mysterious thing that lives out there.
Michelle Eichelberger: So it doesn't live as portfolios. I don't know why they're set up like this, it may be issues with vendors, maybe the vendors
Michelle Eichelberger: Don't want to share their mark records with x leavers you know there may be some proprietary information. Maybe they only want to send things that can be used for search
Michelle Eichelberger: So I don't really know the the whys and wherefores of how they appeared. But these things exist and now they're a big problem because they are taking precedence over your link resolve words.
Michelle Eichelberger: That has been fixed recently. Again, we're going to talk more about that, but they're just you're going to hear a lot more about them all the time when, in the past, you could just easily ignore them.
Michelle Eichelberger: So you can see them on things that have portfolios. But if there is a link and record collection. It does not necessarily match what's in the CZ
Michelle Eichelberger: So if you have a package that has portfolios in the CZ and there's also a link and record package for that they are not a one to one thing. So you can't look at the CZ collection and say, Oh, hey. Well,
Michelle Eichelberger: There's 93 titles in this collection. I bet that's exactly the same as what's in Lincoln record collection that is not how it works.
Michelle Eichelberger: So again, it's more confusing now because in Alma, they can live on the same collection that has portfolios.
Michelle Eichelberger: So we're just going to look at the the structure of it and talk a little bit about what these different terms mean.
Michelle Eichelberger: So provider coverage. My understanding is that this means that this these information is from the vendor directly, you're not using any kind of alternative coverage or anybody else's records. These are actually right from the vendor.
Michelle Eichelberger: The active for search and CDI that means whether or not this content is going to be used in your expanded search
Michelle Eichelberger: Full Text active and CD. I only. What that means is that this collection because it's Lincoln record.
Michelle Eichelberger: It's considered full text. So everything in there is going to be published as full text and available. So you're going to get content from this in your unexpected search to do a search
Michelle Eichelberger: Stuff from this collection matches. It's considered full text search rights and CDI. That means you have to have a subscription to even search it
Michelle Eichelberger: And an example of this. If this was subscription for the search rights. What that means is something like art store.
Michelle Eichelberger: Art Store. You have to be logged in and you know authenticated as part of your campus before you can even get search results.
Michelle Eichelberger: Which is really challenging because you know most campuses. Don't make their patrons login before they start searching. In fact, I only know one campus that does that.
Michelle Eichelberger: So, you know, if you have art store and you're hoping that your patients are going to find results for it.
Michelle Eichelberger: They're only going to see results word if they're logged in, because the search rights are not free. Most things are not like that most things, it's free to search
Michelle Eichelberger: This full text rights. This means you have to have a subscription to actually get to the content. So it's not an open access, it's a subscription package, you'd have to be subscribed to religious magazine archive for your links to work.
Michelle Eichelberger: And then this is how you identify that this is a link and record collection. The opposite of Lincoln record is link resolve or and link resolve or means that it's going to use your alma portfolios to fulfill the fulfillment.
Michelle Eichelberger: Let me just make sure I got everything. Okay.
Michelle Eichelberger: So how did these things get into your system. I mentioned that x Libra is activated a ton of this stuff and
Michelle Eichelberger: So if it was active in your PCI in November, when everything was moved over to the CDI they would have been moved. They need to be manually cleaned up.
Michelle Eichelberger: So how do you find them. This is the way you can do an advanced search again with that little star, and then the full text linking equals Lincoln record.
Michelle Eichelberger: So how do they work in primo so the patient does a search the link and records like anything else in the CDI match on the search and they come up in the result list.
Michelle Eichelberger: Because they include links, they're automatically considered available and then they'll come up in your unexpected search. And then when you open
Michelle Eichelberger: The record it does still do that live on will look up where it tries to match on the identifier or the title and the system will see if you have any link resolve or you know portfolios that you have active in Alma, but
Michelle Eichelberger: There's some I'm going to talk about what happens then. So it's looking for the stuff. But if it's got a link and record. It's also going to find that right away.
Michelle Eichelberger: So when it does that live look up
Michelle Eichelberger: It is
Michelle Eichelberger: Initially when the CD. I was set up until about two weeks ago, what was happening.
Michelle Eichelberger: Is that if it found both an Alma aka link resolve or link, and it had a link and record link the link and record link was taking precedence.
Michelle Eichelberger: So that's why you guys are seeing tons of things that said, beautiful full tax and collection. It's like, well, but we have this from science director, we have this from
Michelle Eichelberger: Apps go or we have this from wherever. Why aren't those like showing. And that was a deliberate decision by actually bris to use the link and record content.
Michelle Eichelberger: In place of your link resolve or stuff that you're paying for. So tons of people complained about this. This was a huge deal. And so a couple weeks ago they changed this and we're going to talk about how they changed it and where it's still not changed.
Michelle Eichelberger: So, you know, we would get reports that, you know, here's an article we know we're supposed to get it from Science Direct or whatever.
Michelle Eichelberger: If you looked at the CTO for the article you could actually see those science direct links, but they weren't showing on the record.
Michelle Eichelberger: Know why was that happening. Well, it's because actually Bruce decided that the Lincoln record links were more important, and those are the ones that should show
Michelle Eichelberger: So again, as I mentioned, they did change how this worked on August 5 and we have seen improvements.
Michelle Eichelberger: So this is working as long as the link and record is open access and because of that weird open access thing where sometimes things aren't being correctly.
Michelle Eichelberger: Seen as open access, that's where this can cause problems. So again, I'm not going to read all this, but where the Lincoln record is still going to override your link resolve.
Michelle Eichelberger: Is in this case that's in red. So if the system thinks that this is a subscription Lincoln record package that is still going to be given precedent over your like resolved or likes, and I do have an example of this. This is sort of a weird conceptual thing. So in this example.
Michelle Eichelberger: And I'm calling from New Paltz reported this to me yesterday it was very good timing. So New Paltz has Films on Demand and they also have a sage collection. And for this particular record.
Michelle Eichelberger: The film's on demand is subscription.
Michelle Eichelberger: So they're getting a link for both Films on Demand and sage, but because Films on Demand is a subscription link and record.
Michelle Eichelberger: That is overriding the sage link. So if you look at the CTO, you can see this age link in there. But what they're seeing is this Films on Demand like and unfortunately this Films on Demand like is not working.
Michelle Eichelberger: So that's a problem. So we have to look into it. So in general overview the linking is working better
Michelle Eichelberger: Because you're getting more of your link resolve or links where you should be getting them. But if it is a subscription thing like Films on Demand or art store or I'm trying to think. Some of the other ones even like Britannica, they will still override your link resolve or links.
Michelle Eichelberger: So other issues with the link and record collections. The link name is supposed to show the name of the collection.
Michelle Eichelberger: And this is supposed to be fixed in May, but we're still seeing a lot of really vague, you feel text and collection.
Michelle Eichelberger: Although if you notice that one from Films on Demand. I was pretty psyched to see that it actually says Films on Demand, which is really helpful for troubleshooting because how on earth are you supposed to know where this thing is coming from. If it's just
Michelle Eichelberger: Beautiful text and collection.
Michelle Eichelberger: So my hope is that this is getting better.
Michelle Eichelberger: I have asked about this, both in we have an X leavers base camp for early adopters of CDI and also on the primo list and nobody has given me an answer as to why they said this was fixed in a but it really wasn't fixed in a. So this is an ongoing situation, which I hope is getting better.
Michelle Eichelberger: Like I said, you can't get rid of problem collection. If you can't tell what it is because it's just collection is not give you any information to go find that particular collection.
Michelle Eichelberger: I think somebody is unmuted. So if you could just mute yourself until we are ready for questions. That would be awesome.
Michelle Eichelberger: So contents of the link and record collections are really challenging because you have no idea what's contained in them.
Michelle Eichelberger: We think is probably close if there's an equivalent CZ collection, but we don't know that for sure. So that's challenging
Michelle Eichelberger: And then the linking whips the linking for the CDI for the Lincoln record collections is not completely perfect and I'm glad Nancy's on this session, they've had to work really hard to get a lot of these Lincoln record collections to work correctly. So it is an ongoing work in progress.
Michelle Eichelberger: So another thing to know. And this is something that Nancy brought up as well.
Michelle Eichelberger: And this is sort of an aside, but if you're using a link resolve her and I know I keep using the term link resolve or for all my links in just a regular primo search. And that's because that's what x Leber's calls it, but
Michelle Eichelberger: If you are really using a true link resolve a you're coming from Google Scholar, or you're coming from a standalone database and you come into primo you get that dummy record.
Michelle Eichelberger: And then it does the live online look up to see what you have active as portfolios and although to match on that dummy record.
Michelle Eichelberger: It doesn't search the CDI at all. It's completely bypassing the CDI so if you do have a link and record collection like pro quest dissertations and you're coming in from an outside place you're never going to see that because it's just searching all off for fulfillment match.
Michelle Eichelberger: All right, to take a pause here and take a look at the chat.
Okay.
Michelle Eichelberger: So,
Michelle Eichelberger: activating these Lincoln record collections. This is something else that has changed over the past couple weeks. And it was really the link and record content and changes that made me want to have the session today because things are changing and it is so confusing so
Michelle Eichelberger: The Lincoln record collections did migrate from your PCI and all the content that was migrated was supposed to work and did work when we do. We did initial testing. Then there were some weirdness where it didn't work.
Michelle Eichelberger: One of the other challenging things about the CDI in general is that it takes 72 hours for stuff to change which you know it's faster than it was for premium publishing. But still, when you're trying to get things set up.
Michelle Eichelberger: And you realize you only set up half of it. And I have to wait at other 72 hours for it really to go into effect. So you can test it. That can be challenging. So
Michelle Eichelberger: What happened was, so with the migrated link and record collections. And when I say migrated. I mean migrated from the PCI, so you had this thing active in the PCI
Michelle Eichelberger: In this case, this example saves journals open access, which is a perfectly reasonable thing to have active for searching
Michelle Eichelberger: To link and record collection in migrated from the PCI to the CDI you can tell a migrated collection because they'll all have the same 1117 2019 date on them.
Michelle Eichelberger: That moved in. It got a special tag. So there's a there's two parts to making the link and record collection works work, you have to have it active for search
Michelle Eichelberger: And you can test that by expanding your search. You want to make sure that stuff shows up. So the search records themselves showing up, but then to make it
Michelle Eichelberger: Considered full text that full text availability publishing that is a separate activation and the way actually was handled that. In terms of the migrated content is they have this special tag.
Michelle Eichelberger: That says CDI only full text activation and we did see that earlier in the presentation, but that was something that they applied to all of these migrated
Michelle Eichelberger: Collections. So that was fine and what they also did was it came in with the bib record for the collection suppressed and this has really again been a judgment call across Sunni the discovery working group did recommend that you suppress your
Michelle Eichelberger: The bibliographic records for the collection. And what I mean by that is, will use my old favorite GB RL. So you activate GV RL is a collection. And then you activate portfolios inside of it.
Michelle Eichelberger: You don't really need that top level collection active most patrons are not going to be searching for Gail virtual reference library. And the problem with those database records is
Michelle Eichelberger: A lot of them are not very fleshed out the lot of the times the direct link to that collection isn't specific to your institution, they're just kind of a mess and they don't really do anything for you at least they didn't use do
Michelle Eichelberger: So the discovery working group really recommended that you suppress those from publishing and suppressing that babe record does not suppress any of the content underneath it, it doesn't impact portfolios. It's fine to do that.
Michelle Eichelberger: So when this content was migrated from the PCI came up with the special tag. And this was suppressed from being published so that people couldn't search directly just received journals open access, which is good. It's all fine. This is working.
Michelle Eichelberger: You would see this black icon and that's because you just didn't. This is how it was expected to look
Michelle Eichelberger: Another thing that happened with these migrated collections is they have this special little note here that says it's not active and Alma, but it's active for full text and CD. I only since it's Lincoln record. That's fine. There's nothing to activate in Alma
Michelle Eichelberger: It's fine. It's all good. So they were trying to give you a little more information on this.
Michelle Eichelberger: But what happened was, if you had a new Lincoln record collection that you wanted to activate safe your campus just got Films on Demand you wanted to activate it. The
Michelle Eichelberger: Way that this was rolled out was that you had to publish your bib. So you would make the the collection active for search. And you also had to leave the big record.
Michelle Eichelberger: Published and having that biblical word not suppressed would make all of the content in the link and record collection considered available.
Michelle Eichelberger: This to me is not intuitive at all. And it was not intuitive at all to anyone else using this system and there was a ton of feedback on the primo L about this is ridiculous.
Michelle Eichelberger: And this quote particularly made me smile because it's just you know this person is from the Spanish national research.
Michelle Eichelberger: Council of, you know, their library network and you know non native English speaker, and you can just hear the frustration. It is a nonsense, you know, what are you doing, why are we this is crazy that we have to publish all of these
Michelle Eichelberger: records that we don't want to publish this is ridiculous. So just recently on the ninth X leaders changed the way that you can activate new stuff.
Michelle Eichelberger: And what's nice is this is going to make it more consistent with the migrated data. It's going to look the same. It's works pretty much the same way.
Michelle Eichelberger: So to me, this is a really great thing. It doesn't impact the migrated collections. They can just be left alone, how they are there was a little glitch Enos with them a few weeks ago and I think that had to do with them making this change, but my understanding is they're working now.
Michelle Eichelberger: Like I said at the beginning of this, I could be wrong at any point on any of these things, but that is my understanding. So
Michelle Eichelberger: The other thing that's a little confusing is you can do either way now. So you can either
Michelle Eichelberger: Leave your bib on suppressed, or you can use this full text flag and I'm going to show you what this all looks like in real life. So just a second. Let me just take another pause
Michelle Eichelberger: Alright, so let's keep going. So this is a step by step how to have again will use Films on Demand because I think that's a good example. So, somehow you magically get extra money you want to buy Films on Demand
Michelle Eichelberger: You know, that's, I guess I should have used that record as an example. But so you would look up Films on Demand in the community zone, you would activate it for search. It's a Lincoln record collection.
Michelle Eichelberger: Once it gets active for search and gets into your eyes. He
Michelle Eichelberger: Then the second step. This is a two parter. The second step is to add CDI only full text activation. That's what puts the links into the record. That's what tells the system that it's full text.
Michelle Eichelberger: It's not enough just activate it for search, you have to do both of these steps. And this keeps the database as suppressed. So this is my recommended activation. Again, if you really want your bib record for the collection.
Michelle Eichelberger: On you know to be available for searching. That is another way to do it. But just for my own sanity. This is what I am recommending because this will make it look exactly how your migrated Lincoln record collections looked. And this kind of makes sense to me.
Michelle Eichelberger: The other thing to keep in mind with link and record collections, is that if it is a subscription collection like Films on Demand or like some of the Gaels you know special collections that you'd be he's been working with
Michelle Eichelberger: There's no place to put your customer code because you can't get to the content you can't see the titles, you can't see any of the linking there's, it's just in this mysterious
Michelle Eichelberger: Place that you can't get to. So there is this special table customer settings and this is in discovery config other customer settings so
Michelle Eichelberger: If you're going to be activating a link and record collection that is subscription.
Michelle Eichelberger: I would go take a look at this and just see if there's any place where you need to add like your Gail ID or you know any other you know info base or canopy, or something that you need to add
Michelle Eichelberger: And I see there's a chat and I'll check that in a second. I'm almost done with this section, but I would come in here and just see if there's anything that you can that you need to add because sometimes you need to do that to get the linking
Michelle Eichelberger: To work. And there's one more thing I wanted to talk about in terms of the link and market subscription. And that's the proxy.
Michelle Eichelberger: So there's actually two places in primo where you set up your proxy. One is where you actually like tell it what your proxy URL is
Michelle Eichelberger: And that is in the general external systems integration profile area. So that's where you set it up, you tell it. You know what your IP ranges what your URL is
Michelle Eichelberger: But then there's this other place the central index and proxy setup. This is where you tell it how to behave so
Michelle Eichelberger: You you tell it if you want to use the proxy for primo central links and if you have any subscription packages that are Lincoln record that are coming from this. The CDI the central index.
Michelle Eichelberger: You want to make sure that this is checked.
Michelle Eichelberger: Now if you only had that tag to that would be a problem because it would use a proxy for any VOA Lincoln record content as well. So the way to get around that is to also say
Michelle Eichelberger: Do not proxy open access records. So these two pieces together are what makes the proxy work for your subscription packages that come in through link and record.
Michelle Eichelberger: Okay, this is a good place to take a pause. I'm going to go look at the chat.
Michelle Eichelberger: So Susan has a question. The arm activation
Michelle Eichelberger: The arm apart for sue the CD. They're both they're both Alma. So let's just go back there, because this is super important. And I think it's worth taking the extra time to look at this again because
Michelle Eichelberger: Again, this is a little confusing. So Lincoln record you buy a new package you buy say you bought this, you know, we're now subscribing to the religious magazine archive, you look it up in the CZ by the collection name.
Michelle Eichelberger: You activate for search, you have to do that first. Because that's what pushes it into your ID.
Michelle Eichelberger: Otherwise, it just lives in the community zone. So this piece of it activate for search and CDI moves it into the ice and then you go to the ice and then you add the CDI full text activation. So I hope that's helpful. Is that what you were asking
Susan D (UB): Well, I mean, yes, but our normal process until now has been to click over there on the activate tab, as opposed to the ellipses where you get these choices.
Michelle Eichelberger: You would activate anything that you're using in Alma with portfolios this there's nothing to
Michelle Eichelberger: Suggest this type
Michelle Eichelberger: Database is kind of mysterious thing. This happens to be an aggregator package, but it's anything that's Lincoln record where you're getting the content from the link and record, you don't need to activate it online because it's coming from the Lincoln record.
Michelle Eichelberger: It's not. It has nothing to do with Alma, which is super confusing because it's all on a normal record so like that's not really helpful.
Susan D (UB): Right. Right. And that's why this is confusing, especially if it was something that we had to put an order on. I mean, you don't create an order on it because that's what we were ordering so
Michelle Eichelberger: Yeah I all I can tell you is if it's Lincoln record. It's these are the two pieces to make the link and record part work. I see there's another chat comment.
Susan D (UB): But if we click Activate from the tab and we didn't do these other things. What would happen if
Michelle Eichelberger: If you clicked activate from the tab. I don't know. You would go through the, you know, if you have to do an ordering process, there would be an acquisitions process and maybe you could manage the CDI piece in there.
Michelle Eichelberger: I don't know enough about the acquisitions piece. But again, if it's
Michelle Eichelberger: If there's nothing in Alma, then you don't need to activate it, it's you're not activating and all my collection. You're just activated in the CDI pieces. But again, I know you'd be is really specialized in terms of how you do your acquisition so
Michelle Eichelberger: I really can't speak. I don't have enough information to know how the the acquisitions works with this.
Michelle Eichelberger: In general, not including acquisitions at all, there's two pieces to make a link and record collection work and it's these two things activate for search that moves it into the ice and then you add the full text activation. So
Michelle Eichelberger: I'm sorry I don't have a better I can look into it after the session and get back to you. But this is what
Susan D (UB): We've seen though in, you know, almost there. There's more than one way to get to the same result in this be just, you know, in the end it. This mirrors what we would do if there was a connection with portfolios, just again a different process, but at the end.
Susan D (UB): You know things. Think, the result is the same.
Michelle Eichelberger: Yeah, I think what I'm trying to be careful about is activate is usually for stuff that's going to
Michelle Eichelberger: Be managed in all my and really you don't have to have anything to do with on a for this. I know it lives in Alma, and that's confusing, but you could have had this stuff active in the PCI with never doing anything in all my ad off. This is
Susan D (UB): Right, right. It
Susan D (UB): Just lives in the CDI and in that was also, you know, a confusing why we had to go through a sec us up, you know, like a separate step like why why
Susan D (UB): In and then when they talked about how the CDI was was changing that it made it sound like. Again you if you did the arm activations the way that
Susan D (UB): We were doing them from when we migrated that would cover the CDI but it sounds like there's a lot more nuance to the CDI than maybe some of us that weren't in MASH done it totally you know immersed in it, realize
Michelle Eichelberger: These this what I'm talking about here is just for Lincoln record your normal on the activations absolutely that covers the CDI because you're you're activated for full text and Alma
Michelle Eichelberger: Along with that, it gets activated for CDI searching. You are absolutely right that is the normal way these Lincoln records are
Michelle Eichelberger: Totally different animal. And it's all their stuff lives in the CDI there's nothing really activated Alma, but sometimes they live on and all my records so it's
Michelle Eichelberger: This is why I'm taking so much time talking about this because it's really not intuitive. It's very confusing. So I'm trying to help. But I also hope I'm not creating more confusion.
Susan D (UB): The key part is link in record.
Susan D (UB): Yes, those are special animals.
Michelle Eichelberger: They are special animals. Yep.
Michelle Eichelberger: Yeah, if you buy a new Expo package if you buy a new Gail pack, you know, see, and even as I'm saying it doesn't like oh, but there's some Lincoln record but like you buy some normal thing you buy an E book.
Michelle Eichelberger: You are absolutely right, your normal activation process that takes care of all the CD. I think it's this weird stuff that only lives in the CDI that really is causing trouble.
Let me just look at
Susan D (UB): That if they're really good.
Susan D (UB): Questions. That's very helpful.
Susan D (UB): To, to really separate
Michelle Eichelberger: Part, so it's gonna be fun says a horse of a different color is
Michelle Eichelberger: Definitely is this horse is a color that I do not like and makes me angry, but
Michelle Eichelberger: This is what we have to work with. So
Michelle Eichelberger: Um,
Michelle Eichelberger: Yeah. So Jen says Films on Demand database link and record. There's an active eight option CZ
Michelle Eichelberger: So yeah, you could have that database active just for the
Michelle Eichelberger: Activate option and CD, I'd have to, again, I'm really sorry, but my acquisition skills are not up to par. So I would say if you have questions about that, maybe, you know, we can talk about that at the end.
Michelle Eichelberger: And as Nancy says this stuff is changing all the time and CDI exactly right. And that's why I thought we should have this session because
Michelle Eichelberger: You know, in the past two weeks to super significant things how you link and how you get access to this stuff that's only in the CD. I have totally changed so
Michelle Eichelberger: I thought it'd be good to take some time and look at this stuff. Let me just check the time and see how we're doing okay so yeah obviously there's a lot of stuff to talk about. And we're running a little short on time.
Michelle Eichelberger: Most of the other things that we're going to talk about are not this crazy. So let's just go forward.
Michelle Eichelberger: Okay, so we talked about this. We talked about the proxy. So things we're still exploring and we're trying to keep people up to speed in base camp, Gail. We are making some progress on that we had a support meeting yesterday where they said that
Michelle Eichelberger: they've identified the problem where it's using the doc ID instead of the article ID for linking. They say, some of that is going to be fixed in the September release.
Michelle Eichelberger: So fingers crossed that hopefully we'll see some improvement on that soon we're saying a lot of problems with metadata in the search record.
Michelle Eichelberger: Empire state's been great about reporting, some of these. And unfortunately, you just have to submit and Salesforce case for each individual place where you find the wrong thing and then eventually they'll get to it and they'll fix it.
Michelle Eichelberger: missing links, we can see fulfillment results in the CTO, but they're not showing a view online. This is something we're looking into I.
Michelle Eichelberger: You know, I didn't put any specific results, but that's kind of generally we're seeing problems with that.
Michelle Eichelberger: Fulfillment look up isn't working great when there's no identifier, something like Kirkus Reviews in the CZ there is no isn on that so
Michelle Eichelberger: We have a case in from Duchess about this. I had a moment of panic. This was one of the major things Monday that I talked about with the consortium managers that I was wrong about so
Michelle Eichelberger: What I thought was happening because I got some information from somebody else. I thought that if there was no identifier on the portfolio that it just wouldn't link ever, which was going to be a gigantic problem and it was not talked about in the CDI information.
Michelle Eichelberger: That is not the case. So I'm not going to go down that path too far because I was really worried about that. But, so what's happening with this Kirkus thing is that it will search for the search for the ISS and first so it you know you open your full record.
Michelle Eichelberger: There's an ISS and in the article metadata. It looks in Alma for that ISIS and if there is no ISS and on the portfolio. The next thing it does is it looks for the title.
Michelle Eichelberger: But the problem is, it is super picky and if there's a VA in the metadata for something like Kirkus Reviews, but there's no the
Michelle Eichelberger: In the portfolio. It won't match. So again, we have to report every time this happens and they have to go in and fix them. The data. I asked.
Michelle Eichelberger: You know, every time you get a new load from the vendors that could override your change. They say that is not going to happen. So we will just have to keep an eye on things.
Michelle Eichelberger: This, again, not going to go into super deeply, but I will post the slides and you can look at this stuff on your own time, just some troubleshooting tips so honestly CTO is awesome because it tells you
Michelle Eichelberger: What happened with that fulfillment check. So, you know, for that Kirkus review thing. It'll show you whether or not it found anything matching
Michelle Eichelberger: So even if the view online links aren't showing on your full record, it'll show you what it found or if there's nothing there. It means it didn't find anything. So that's a really helpful thing.
Michelle Eichelberger: The bookmark lit ID or the record ID bookmark that I use this thing all the time. And again, this tells you where the data is coming from, which is super helpful for troubleshooting.
Michelle Eichelberger: And this one I don't use very much people on the primo L talk about this all the time. I think it's, again, I don't want to
Michelle Eichelberger: Give you wrong information, but I think it's was used more with the non Wii version of primo but you can still find some good stuff in here so it just, it brings up a record that looks like this.
Michelle Eichelberger: You can find the source of the CDI record, but you can't search by that idea, Norma, so that's not really very helpful for finding out what collection. It is
Michelle Eichelberger: Although it does kind of tell you the collection anyway food for thought. There's that they, you can use it.
Michelle Eichelberger: This is cool. And this thanks to Nancy for working with x leaders to figure it out. If you know the collection ID of a collection in Alma
Michelle Eichelberger: For the CDA you can search by that, to see if there are records coming up for it in primo which is really great because otherwise, like
Michelle Eichelberger: You activate this collection for search. Well, what if you don't know anything that's in the collection. How can you tell if that activation worked. So that's a handy thing.
Michelle Eichelberger: And then finally, sorry to take so much time but the SLS is we are offering a new car.
Michelle Eichelberger: Service and this you know doesn't count as part of your five hours or whatever. Just, just submit a ticket to us if you want us to take a look at the collection. Do you have active and make some recommendations in terms of
Michelle Eichelberger: What you what we think you really need or you know what what you might want to do to help clean up your collections. So just let us know. Yvonne and I are going to work on that together. So I am going to stop sharing
Michelle Eichelberger: And we have four minutes so sorry that that took longer than I had hoped, but you can see it's it's pretty clunky. So let me just go back up through the chat.
Michelle Eichelberger: I KNOW NANCY had a question that I pushed off.
Michelle Eichelberger: Okay so Nancy's question was if we indicate we only have some titles, so like the GB RL example. You know, we get 200 of these titles CD, I will index chapter level only for the selected titles. Yes.
Michelle Eichelberger: Yes, as long as you're saying, you know, to use the full text piece of it. Yes. If you keep the entire collection active for CDA searching. It's going to index chapter level for everything. But those chapter levels won't show up unless you expand your search.
Michelle Eichelberger: So, yeah. That is my understanding. Nancy, but
Michelle Eichelberger: I could be wrong. Okay, so do you know you don't just email me you you submit a ticket to the info at let me grab the
Michelle Eichelberger: I'm in
Michelle Eichelberger: Is the info at SLC yes so you don't need to email me personally directly you can submit a ticket to
Michelle Eichelberger: To the info at SLC and why and we will get back to you.
Michelle Eichelberger: So Nancy says
Michelle Eichelberger: Okay, yeah, yeah. That's my understanding and see
Michelle Eichelberger: But again, if it you know if it seems like that is not the case do post about it will look into it.
Michelle Eichelberger: So I hope this was helpful and not discouraging. I was a big picture, you know, we're getting results for things people can find stuff for the most part, and you know, like any system. There are definitely data issues, but
Michelle Eichelberger: As more and more people join hopefully things will get better. So Nancy says it can be helpful to activate the CDI if you want. Yes. Yep, it can. And again, just do that selective thing if you really only do have selective titles.
Michelle Eichelberger: Awesome. Well, I know we're probably most of us are going to be going on to the opening webinars so I will post all this stuff afterwards purpose dissertations. Okay, cool. That sounds great, Nancy. Thank you so much.
Michelle Eichelberger: All right, well, I'm going to close this up. Thank you guys so much. Lots of information and
Michelle Eichelberger: We will see you later. Bye everybody.