10:21:52 From kll67 : yes 10:21:53 From cheryl.croft : yes 10:26:39 From cheryl.croft : We have a title that was ordered in Aleph Acquisitions and received, but it is appearing in the Claim list. How can I remove it? 10:28:22 From Katrina Frazier : Hello everyone, I just set-up EDI. I'm just working it out now, 10:28:51 From Katrina Frazier : I haven't worked out the claims issue. 10:30:02 From Katrina Frazier : I will try to get my mike 10:30:09 From brownrl : So claiming with Ebsco is easier to just go through them as we are now? 10:30:09 From Katrina Frazier : Ebsco 10:32:14 From Susan Davis (UBUFF) : We got the name of a contact from EBSCO to ask about EDI claims. We have had great success with the EDI invoicing. 10:32:35 From Susan Davis (UBUFF) : I meant an Alma customer that EBSCO works with. 10:32:53 From cheryl.croft : Dutchess Community College 10:33:09 From cheryl.croft : POL line: 229883-1 10:36:17 From Susan Davis (UBUFF) : I'm trying to focus on only six or seven at a time. :-) Annoyed about all the clicking. 10:36:56 From Ken - Brockport : Thanks Susan!!! 10:36:58 From Susan Davis (UBUFF) : This is helpful. ThANKS AND AGAIN SUSANS RULE 10:36:59 From Jennifer Smathers : THanks! 10:37:10 From nlrenda : Thanks!