00:33:59 Towanda: what does is recallable mean? 00:34:19 Towanda: thanks 00:35:56 Towanda: can you explain the overdue notification fine types 00:36:25 Towanda: yes 00:36:41 Towanda: what does recalled overdue 0.00 open days mean 00:37:06 Towanda: I was looking at the reserves 00:37:12 Towanda: yes 00:37:21 Towanda: 2 hours student 00:37:30 Towanda: yes 00:37:51 Towanda: ok I will send you a separate email 00:37:52 Katie (MCC Libraries): it might be "recalled overdue fine" policy type 00:38:02 Katie (MCC Libraries): just guessing from looking at my policies 00:38:02 Towanda: yes katie thanks 00:38:48 Towanda: yes but how will the patron know that 00:39:13 Towanda: ok 00:39:19 Towanda: thanks 00:44:05 Katie (MCC Libraries): is there a separate letter that we need to configure? 00:44:11 Katie (MCC Libraries): for the short loan overdue blocks 00:44:18 Katie (MCC Libraries): great! 00:44:35 Katie (MCC Libraries): thanks ;) 00:45:06 Towanda: is there a way to print a fine? 00:45:29 Towanda: print a bill for an amount owed 00:45:40 Towanda: we have a unique system here 00:45:43 Towanda: ok 00:48:50 Parker O'Mara: Tim, can you demonstrate how to create a new overdue notice? 00:49:04 Michelle Beechey: Where can the letters be customized? 00:49:14 Parker O'Mara: thanks 00:55:41 Michael Schillace (Cayuga CC): Does Quick Print work with this type of notification? 00:58:07 Barbara Pilatich: We have it set now so that with the third overdue notice a block is placed. When the items is changed to lost, the block comes off and we have to manually add a block while the item is lost. Is there anyway around that? 00:58:15 amyhillick: I've been having problems with printing notices. Tim, can you include me in the follow up about quick printing? 00:58:46 Barbara Pilatich: ok thank you 01:02:02 Michael Schillace (Cayuga CC): Will running the Overdue Notification Status update ever send out a batch of new notifications? I'm always worried about sending new ones after an update. 01:02:19 Michael Schillace (Cayuga CC): Thank you. 01:13:22 Katie (MCC Libraries): Thanks!