01:14:16 Debra Powers: Why would a request need to stay at one library for so many days to respond (5-6)? Most libraries in ILLiad are 4 days. 01:15:06 Karen B: Our hours are cut now because of lower staff. 01:24:13 David Crugnola: Is there a maximum number of patron renewal requests allowed? 01:24:25 Michael Schillace (Cayuga CC): If we have a different loan/renewal period for our own users, will renewing in manage patron services cause a problem? 01:24:35 Michael Schillace (Cayuga CC): For our own materials, I mean. 01:25:10 Michael Schillace (Cayuga CC): Sorry Tim, that was me adding on to my question, not David. 01:26:32 Michael Schillace (Cayuga CC): Oh good, thank you. 01:27:36 David Crugnola: My only concern with the long initial loan periods and the ability to place multiple renewals, is a scenario where the borrowing patron is in their final semester and will graduate before an item is even due. 01:28:38 David Crugnola: OK, thank you. 01:32:54 Michael Schillace (Cayuga CC): Can Alma send email to staff when conditional messages are sent? 01:38:41 Susan Perry: https://slcny.libguides.com/training-resource-sharing 01:43:10 Ruth Owens: Can you see in the request the list of libraries the request is sent to (lending string)? Might be helpful in determining a conditional message like this. 01:43:28 Ruth Owens: thank you! 01:57:03 masontf: What happens when a patron loses a book borrowed through Resource Sharing? 01:58:15 David Crugnola: I wonder how many libraries handle the process you just described completely at the circulation desk without the ILL staff getting involved at all. Our ILL office opens the blue bags and would do the receiving part of the process ourselves. 01:58:49 masontf: Ok - thank you! 02:00:16 Karen B: Thank you very much!