00:09:21	Buffalo State:	good
00:25:51	Liz S:	Can you clarify the difference between OA and Research Gate categories?
00:30:52	Liz S:	Yes thank you
00:30:55	Buffalo State:	Is there a way to separate the gold/bronze OA from preprints in institutional and disciplinary repositories?
00:31:46	Buffalo State:	yep - great - missed that
00:41:34	Buffalo State:	Currently you assume the demand doesn't change, but if we use your service over time and add more counter data, will it be able to forecast trends?
00:41:55	Liz S:	Can you go over a bit about how the counter data is pulled in?
00:46:12	Liz S:	ok thanks
00:46:15	Stephanie Helsher:	Are we meant to build in the cost of paying for articles on demand in the ILL transaction cost? Would you advise arriving at this number with our current average cost, or trying to somehow inflate a little to assume we'll be purchasing more?
00:50:37	Stephanie Helsher:	thanks!
00:51:00	Carrie Fishner:	This was very helpful, thanks!
00:52:06	Buffalo State:	thanks
00:52:16	Amanda Start:	Thank you!