Shannon Pritting: Alright, I'm going to go ahead and get started then. So today, Tim. Michelle and myself. We're going to talk a little bit about
Shannon Pritting: You know, kind of the second part of the alternative access. We did a
Shannon Pritting: More overarching presentation last week on alternative access and we're going to focus in on the unmediated purchasing that you can set up in the link revolver, which
Shannon Pritting: Is is the alternative access option that has the fewest amount of barriers or the least amount of possibility that there is a longer than a few minute delay to getting access to the article so
Shannon Pritting: As always, I can see chat so feel free to type your questions in the chat and, you know, I'll either wait and get to them at a stopping point or address them immediately.
Shannon Pritting: Alright.
Shannon Pritting: So the first thing I wanted to say is that is that the focus of what we're going to talk about today is going to be on reprints desk.
Shannon Pritting: You could do a very similar thing with copyright clearance centers, get it now, I KNOW IF YOU SOON AS US CCC, get it now, but Sunni negotiated reduced price.
Shannon Pritting: For the service fee that reprints charges. So, this you know means that reprints desk is is quite often, or most of the time the lowest charge for an article purchase. So we'll focus on reprints desk, but know that there are other document delivery providers but reprints is
Shannon Pritting: The one that you know we've we've received the Best feedback across SUNY on right now 16 Sunni's use reprints desk at this point. And you know, I expect some more will be as well.
Shannon Pritting: So I wanted to first talk a little bit about the the use case or use case type approach for link resolve or based purchasing so
Shannon Pritting: In general, this is not something that I would expect most campuses would open up link resolve or based purchasing widely so they wouldn't necessarily set up link resolve or based purchasing for thousands or hundreds of journals, you'd probably want to
Shannon Pritting: Be very focused on on how you're providing or. In what scenarios, you're providing access for the user to trigger purchasing of articles.
Shannon Pritting: So some some use cases, just in general, as you look at your collection strategies or your access strategies, however you're framing that internally in your organization.
Shannon Pritting: Some ways that link resolve or based purchasing can help you to deliver content without large issues or or barriers for your users.
Shannon Pritting: If it's something where you wanted to provide access to embargoed content.
Shannon Pritting: So you might have the back file for like a you know a less expensive option for back files I think like ACS has very reduced pricing on their back files but their front files are much, much more.
Shannon Pritting: You know, a title like Science or Nature.
Shannon Pritting: they'll sell their back files. So they're they're eight that you know anything past the last 18 months in a variety of aggregators like Academic Search Complete or, you know, pro quest research library, but the last 18 months will typically be extremely expensive.
Shannon Pritting: In in context of, you know, how much you're paying for thousands of titles in the aggregator. So if it's something where you didn't want to have an individual journal subscription.
Shannon Pritting: But you wanted to just fill in those gaps where you're getting embargoed that that is something that you could do pretty easily through the link resolve.
Shannon Pritting: And if it's something as well that you you know the the faculty you wanted to have immediate access to science, but you wanted your students to
Shannon Pritting: Be able to just use interlibrary loan for say science or a title like that. You could do that. It's not something where it's an all or nothing proposition for those those titles, you can use user group as a as a filtering parameter
Shannon Pritting: So another option two is there might be a subscription where you don't have any of the back files or you have limited back files but your usage is low.
Shannon Pritting: The high the subscription cost is high. So it's not like you can go to a journal vendor or, you know, maybe occasionally you can get some
Shannon Pritting: Some move around the edges but you know all the journal vendors and publishers often say, well, cost per use or or usage data is something that justifies what they're charging you if you then use that data to say, Please give me
Shannon Pritting: 85% off my journal subscription. They're not going to give you 85% off right they're just going to say you need to market the journal better or
Shannon Pritting: Talk to you about journal impact factor, etc. So this could be an option for something that has an extremely high subscription cost, but your usage is low, but you know maybe politically or
Shannon Pritting: You know, as far as your overall approach. You don't want to just cut the journal, with no immediate access
Shannon Pritting: And then the other thing, too, is that if you are using a subscription option or an access option, such as tokens or purchasing directly from the journal providers platform.
Shannon Pritting: And that doesn't have a good business model than one off purchasing might be a better deal. Even though the per article price is is a is higher.
Shannon Pritting: So I want to just, you know, do a quick poll to see who is using tokens to see maybe if I need to talk about this a little bit more. So let me read launch it um
Shannon Pritting: Alright, so please, can everybody see the poll. I just did, which is asking you how many have used to tokens.
And maybe I could give a couple examples.
All right.
Shannon Pritting: Okay, so this this that's useful. Thank you. Thank you. So it looks like no one has used tokens before so I'm going to end the poll
Shannon Pritting: So we got 21 knows and no yeses. So
Shannon Pritting: Usually what a token token system is and there are a variety of providers who who will will do tokens. So someone's that Sunni may be familiar with.
Shannon Pritting: Our nature so nature will do this. So they'll provide tokens via their platform.
Shannon Pritting: And the beauty of nature's token model is that whatever you purchase or whatever your faculty purchase or your users purchase from
Shannon Pritting: The nature platform, whether you subscribe to it or not, via an aggregator. They will charge you for it and you'll either get locked into a high number of tokens for a lower price or you'll pay a higher premium for a lower number of tokens, but there's really no way to slice and dice.
Shannon Pritting: You know, at least with nature. And that's, you know, they're not the only one who does this, but that's just one example that is probably pretty commonly
Shannon Pritting: Known across Sunni that you're often getting charged twice for the same cause for content that you might have somewhere else. So
Shannon Pritting: Something like moving to the $20 an article that you would pay a nature for one off purchasing, that might be something that is, you know, a good option for you. That isn't a subscription. That's not a token.
Shannon Pritting: Another example is American Chemical Society. So what they will also often do is sell you groups of tokens, where
Shannon Pritting: They will deliver the article to your user right within their right within their platform. And then they will charge you. You know, usually anywhere between
Shannon Pritting: You know, you can get that get it lower but it's it's usually 20 $30 an article if you're not buying big groups of tokens, but there's really no way that you can restrict who's buying the tokens and, you know, you're, you're
Shannon Pritting: Not necessarily able to control what years they're buying. There's not a lot of granularity, and how you can use tokens Wiley. Springer. Those are also publishers that heavily use tokens and
Shannon Pritting: You know, commonly 10 or 12 years ago, most you know most libraries with with a complex subscription strategy or access strategies, we're moving towards
Shannon Pritting: Tokens because big bundles of Europeans weren't something that was a viable model and getting past the pain of breaking a big deal was worth it. Even if you had to do some work to get the right token deal for you short term.
Shannon Pritting: So, so good. So
Shannon Pritting: What this will allow you to do is not get moved into tokens, but to
Shannon Pritting: You know, to allow you a little bit more flexibility with who you're allowing to purchase and when you're showing it and you have some more control over it, then then with tokens.
Shannon Pritting: So some other things that you know you can do is if there's any sort of an interruption in your subscription. So let's say you know you're part of a consortium deal that consortium deal pauses, or an extension isn't isn't met you know I'm not talking about any specific publisher here.
Shannon Pritting: That this could be something that you set up as far as a short term strategy.
Shannon Pritting: And you know, you might want to only do it for faculty while you figure out your larger long term subscription strategy. So, so any questions so far on just how you might use link resolve or paste purchasing
Shannon Pritting: And let me do another poll here too. So this is not so the question I'm asking is, it's not specific to
Shannon Pritting: Link resolved based purchasing but just whether you purchase articles at all for your users or whether you say
Shannon Pritting: If it's not available via interlibrary loan. We don't get it for you. We never buy, you know, we don't buy directly for the user. So go ahead, launch the poll and please do take it. So I just kind of know how many are are purchasing in any form articles for for their users.
Shannon Pritting: All right, I'll give another minute looks like only only about half our little bit more than half have
Shannon Pritting: Responded
Shannon Pritting: If you don't know just just, uh, just put no
Shannon Pritting: Alright, so it looks like
Shannon Pritting: It looks like a little less than half our purchasing articles, you know, and I'm guessing likely through interlibrary loan or, you know, something like direct email etc for that. So I'm going to end this poll, but good information to have
Shannon Pritting: And this
Shannon Pritting: So I just wanted to since we're focusing on reprints desk. I wanted to talk a little bit about account options and configuration and that will become
Shannon Pritting: More relevant in just a few minutes, so there's there's two options as far as accounts. So the first one would be a custom account option that has a 1500 dollar annual cost in addition to Article level costs. So what that does is it reduces the per article price by 50 cents.
Shannon Pritting: So you know if you're doing a high volume, you're, you know, at the University Center. You're at a Health Sciences Center, this is probably worth it. Just for the reduction in cost of 50 cents, but it also adds in a duplicate request filter in case a faculty or graduate student.
Shannon Pritting: submits a request for the same thing within a short amount of time.
Shannon Pritting: That they won't you know that request won't go through, you won't get charged that something will you know will grab it and say you've already requested this
Shannon Pritting: You know, please, please take a look at at at your email to to get that article, but it also adds in a filter that
Shannon Pritting: What this will do is reprints desk takes the time and goes and looks at all of your purchases to see which are available as open access. So this is something that is published, not in a journal that is
Shannon Pritting: That is gold open access or the the entire journal is open access, but it's a it's a journal where a faculty member has paid an article processing charge to make that specific journal open access within an otherwise not open access journal and it's possible that
Shannon Pritting: Purchases could happen of something that there was an APC that it's already paid, but that's really hard to reliably find that all the time. So what this open access filter does is it refunds, the money if
Shannon Pritting: If reprints desk goes back and does an audit and they will audit every single purchase and they find that the faculty member paid an APC and that that specific article was indeed open access, even though the journal was not open access
Shannon Pritting: So luckily reprints desk will tell you if the if the journal is open access and all they charge you is the $3 or 350 service charge to deliver that article. But if it's a case where an APC was in place.
Shannon Pritting: Then that's something that you would need that open access filter, which is part of the customer account so
Shannon Pritting: If you don't have a custom account, then your server, then your, your charges will be whatever the copyright or the cost of the article.
Shannon Pritting: From the publisher at a reduced rate that reprints desk negotiates with the publisher is plus a $3 and 50 cents or service charge fees, so that's
Shannon Pritting: Common with CCC, get it now, as well, they are they're tacking on service charges but reprints just directly tells you what is a service charge and
Shannon Pritting: Some other things that you can configure at the account level is if you want to say I I never want to spend over $50 for an article
Shannon Pritting: Or I don't want that to be unmediated you can set up your max cost. And then if a faculty stumbles upon an article that is $90 and tries to order it.
Shannon Pritting: You will get a notification and you can cancel that so that you don't or you can you know move that off into interlibrary loan so that you don't pay a high amount of money for for something that
Shannon Pritting: Is is just, just an article or you could talk to the faculty to say, Do you really need this, this will be $90 whatever that might be.
Shannon Pritting: I don't think that's going to be a major issue where you will need to be too highly CONCERNED ABOUT MAX costs because when Michelle gets into the setup in in
Shannon Pritting: Alma, you'll see that you really do need to set up Alma and primo to be at the either the publisher or the, you know, I think the title level is the best way to do it.
Shannon Pritting: So you would know upfront. What you're what the costs are for that publisher or or or title. So you would know generally if you're putting a purchase link on this that it's going to be $25 when somebody triggers a purchase.
Shannon Pritting: And another thing that you can do is you can configure what email domain. And this is all going to be behind a proxy. It's going to be behind a login for Alma and primo
Shannon Pritting: Unless you choose not to. But I don't suggest you do that it will it will allow you to say only a, you know, an Old Westbury email account can can trigger a purchase or you can say, leave it open to anyone, or a group of
Shannon Pritting: Of domains, if you if you choose to. So there's some configuration possibilities there.
Shannon Pritting: So you may be asking what what journals can reprint provide access to, you know, I would say any major publisher, they can provide access
Shannon Pritting: To have access to over 30,000 journals shoot me an email. If you want their entire title list and their holdings lists as well. And I can send you that which has down to the I think month and year of like what they can provide. And then the ISS ends and the publishers
Shannon Pritting: And they can provide the current content. The pre pubs.
Shannon Pritting: All of those things that a current subscription would would get you. They can also get you because they're going directly to the publisher.
Shannon Pritting: And then when you actually set up a reprints desk account, you'll be able to search the holdings, which will give you both what titles and what years they have available as well as how much a journal article costs for that journal
Shannon Pritting: Any questions so far, just take a quick pause. I don't see anything in the chat.
Shannon Pritting: All right, I'll just keep going on that so
Shannon Pritting: I have a, I have a few questions in from people about accessibility standards from reprints desk.
Shannon Pritting: Which I'm working on getting a more complex answer back out to the campuses, but
Shannon Pritting: I think it's meaningful just to talk about what files are delivered, both from a quality assurance standpoint and then also you know how this equates to at least the accessibility.
Shannon Pritting: Of a journal subscriptions. So reprints desk doesn't get a scan or, you know, unless it's something that is
Shannon Pritting: Rare that they have to go get a scan, but for the most part, if we're talking about front file current content they're getting that PDF directly from the publisher, it doesn't have digital rights management doesn't have DRM so it can be saved printed. It's not going to expire.
Shannon Pritting: As long as the publisher has OCR and most publishers do it should be an OCR PDF. PDF has high Rez color images, if that's what the publisher has
Shannon Pritting: And that's what's going to be delivered directly to your user if you know in a lot of STEM, STEM publications, it's becoming more and more common that their supplemental material like PowerPoints high res images outside of the PDF
Shannon Pritting: Sometimes data sets. They can also deliver that too. So it's not like they can you know it's not like they'll just be able to give you a low grade PDF, they're going to get you.
Shannon Pritting: Whatever the publisher has related to that specific deal I related to that specific article which you know is often just the high quality PDF, but can also be some some related things as well.
Shannon Pritting: Alright, so I'm going to turn it over to Michelle, who's going to talk about the nuts and bolts of or the you know the step by step of setting this up and all mine primo
Michelle Eichelberger: Hey, everybody. Thanks, Shannon. Sure. I'm Shannon. Actually, I have a question about this for the reprints account. Sure.
Michelle Eichelberger: You had shown the example for the 1500 dollars for the advanced one with the checking for away. And all of that is that the only option for an account or or how does that work.
Shannon Pritting: No, so the customer account that what that gets you is a reduced price by 50 cents per article. So, you know, if you're not planning on doing a lot of volume that's not a that's not a big deal.
Shannon Pritting: But it also would get you the Open Access filter and it would also get you the the duplicate checker.
Shannon Pritting: But if you don't want that customer account, then you can just get a general account and he would get the Sunni reduced negotiated pricing of 350 and everything else as well. So there's no restriction on titles or anything related to that. Okay.
Michelle Eichelberger: Cool. And so if people want to do that they would follow the instructions here, click on the contact us.
Shannon Pritting: At the bottom of the page. Great. Awesome. Thank you.
Michelle Eichelberger: reprints desk does work by IP authentication. So you'll need to set up your account with that information and you'll need to give them both. You're on campus IP range and your and your proxy range.
Michelle Eichelberger: And then Shannon has asked that you send this information to him, preferably via Libya answers. And here's the information about that.
Michelle Eichelberger: And then the reprints desk staff will have you configure your order form so that it has your logo in any language customization that you prefer, in terms of, you know,
Michelle Eichelberger: names for things, and that kind of thing. Shannon, you can go ahead
Michelle Eichelberger: So you need to set up your proxy, because this is IP address authenticated. So this is what I think it should look like. You may need to play around with it a little bit because we're testing.
Michelle Eichelberger: From outside of an actual campus, it's been a little hard to test the proxy side of it. So I would say start with this and if you have trouble just let us know and we'll look into it. This information is in the FAQ that I created. You can go ahead, Shannon.
Michelle Eichelberger: Okay, so a lot of words on this screen here. So the place where you set up reprints desk as a general electronic service is under fulfillment discovery interface display logic Gs.
Michelle Eichelberger: And you're going to add a service. I will walk through how to do this. And again, this information is on the FAQ, that is listed at the end of this presentation.
Michelle Eichelberger: So once you get in there like any other Gs, you can call the service, whatever you want and then add whatever description, you'd like. This is considered a document delivery. I ll service.
Michelle Eichelberger: And you need it to say yes to that so that the backend open URL, a matching works out your display location would be get it and how to get it.
Michelle Eichelberger: You would add your proxy prefix to the default stands for reprints desk, because again it is IP address, recognizing and you need it to have
Michelle Eichelberger: Your faculty go through a proxy to get into it. If they're not on campus.
Michelle Eichelberger: And then I would say if you're going to limited just a certain user groups. You want to say enable without a login know because you want to be able to identify which user groups are going to use it.
Michelle Eichelberger: Because you probably don't want to open it up to everybody. You don't want item level to be yes. And then
Michelle Eichelberger: The disable service. Yes. No. For whatever reasons that's up to you to decide how you'd like that to work. So you can go ahead and Shannon
Michelle Eichelberger: And then again, we're going to go over this in the live demo, but
Michelle Eichelberger: For your service availability. You want to make sure that the default display is false. And then you can do all kinds of things that this is pretty cool. Actually, you can decide on particular journals.
Michelle Eichelberger: You can decide on a particular journal with a date range limitation. Unfortunately, you need to eat at each journal separately because there's no way to use an or inside of one of your rules and I'll show you this in a minute.
Michelle Eichelberger: If you had a particular publisher, where you wanted to use anything from that publisher.
Michelle Eichelberger: With the reprints requests. You could use the ally prefixes. So you could. So I'll Elsevier articles have a DUI that starts with 10 1016 so you could set up a service availability rule that said include anything that contains that as part of their DIY
Shannon, you can go ahead
Michelle Eichelberger: Okay, so here's a screenshot of what that service availability would look like with an example of setting it up for a particular journal by SSN and you can see the value is in the value section, kind of in the middle of the page, page.
Michelle Eichelberger: So, go ahead.
Okay.
Shannon Pritting: I think I put this in here. Michelle, but I just didn't
Shannon Pritting: Know what the overall parameters are, you know, I figured there might be maybe some questions on the input for
Shannon Pritting: The service availability rules and just in general, know that the anything that is a standard open URL at attribute
Shannon Pritting: That's an available parameter, but for the most part that's relatively limiting. I have some questions into actually bris about
Shannon Pritting: Some of the open URL parameters that aren't well defined. And, you know, another one of those examples of X leavers language where the term is defined by the definition
Shannon Pritting: Or the definition is is the term. So we have some questions whether there's maybe some other open URL attributes that might be useful, but for the most part, you're just going to, you know, use
Shannon Pritting: Title ISS and potentially portions of the deal i and then the date to put together an input parameter that really kind of makes the access only available when you know in those specific circumstances that you wanted available.
Michelle Eichelberger: Yeah, I would agree with that. One thing I would say about the title is that
Michelle Eichelberger: It's case sensitive, so that if you have different you know if your metadata is coming from different databases, who might be capitalizing it differently. You might not want to use title.
Michelle Eichelberger: As a way to provide service availability, because again, you'd have to have it be exactly the same as what's coming from the vendor. So I SSN is a little more stable and is configured mostly the same excuse me for a second.
Michelle Eichelberger: So that might be a way to go. Okay. You can go ahead, Shannon.
Michelle Eichelberger: So display logic. We've talked about setting up display logic and a couple of other presentations. This works pretty much the same way.
Michelle Eichelberger: You're going to want to hide the reprints desk rule for the patron group. So you don't want to be able to use it.
Michelle Eichelberger: It may also want to hide your affiliate link if you only want to use the reprints desk, but you could also leave both the Iliad link and the reprints desk link.
Michelle Eichelberger: And you might want to put them both behind the login. If you do that, in order to avoid confusion because if you have the affiliate link showing without login, then I don't know that people would be motivated to login to see if there were more options.
Michelle Eichelberger: And a lot of people have decided to put the Iliad link before you log into primo just to keep people from having to login twice. But that's, again, you're going to have to decide at your campus what works best for you.
Michelle Eichelberger: The other thing you could do if you leave the two. I'm so sorry. If you leave the two links. You could have
Michelle Eichelberger: Some notation on the reprints desk one to let your faculty know that it would cost money to order this way and then they might choose, you know,
Michelle Eichelberger: You could say this is fast, but costs money, but Ilya doesn't you know the library won't be charged for Iliad. So again, that's up to you to decide how you want to get. Okay, now you can go
Shannon Pritting: Alright, so, is this where you want to do the demo, Michelle.
Michelle Eichelberger: Yeah, yeah, I can do it. Now let me share here real quick.
Michelle Eichelberger: All right, you should share now. Awesome. Thank you. So I'm going to show you
Michelle Eichelberger: A setup in Polly's instance. So thanks to poly for letting us play around in here. So the place you'd go to set it up as you'd go up to config.
Michelle Eichelberger: And then you go to fulfillment. You go to general electronic services. So I do have one that I set up already. It's not active right now because we don't want it showing, but this is what it would look like. So if we go into edit it.
Michelle Eichelberger: You know, if you didn't have one here, you would do add service, but the fields are going to be all the same. So I'll just show you what I did.
Michelle Eichelberger: Currently I haven't set to inactive. I just gave it a I made up my own code reprints I called it reprints DS and then a little description so I can remember what this is for.
Michelle Eichelberger: The public name I made request a copy. And this is where you could put, you know, in parentheses, you know, this would cost money. This is fast. This is whatever you could put whatever description you wanted the public to see
Michelle Eichelberger: It is a document delivery service. This is where I'm choosing to have it display. I think it's best to put it in here. Sometimes if you put it in the view at get it and how to get it. You can create duplicate links. I'm, again, excuse me for
Shannon Pritting: Michelle. Did you, uh, did you meet yourself.
Michelle Eichelberger: Yes, I did. Sorry, Shannon. Sorry. Everybody ever called and I'm coughing and coughing your face and then I started talking again.
Shannon Pritting: And I figured as make you
Michelle Eichelberger: Anyway, so you do, you do want it to display and get it, how to get it. This is that big long URL that I showed you guys on the slide. And that's also in the FAQ, so you can just copy it right from there.
Michelle Eichelberger: And this case, you would also make sure to have your proxy in front of this when we were testing, we again didn't set up the the easy proxy or whatever proxy piece of it. So that's why you don't see it. In this example, but you would put it there.
Michelle Eichelberger: You do want to make people login to use it. You do want people or, I'm sorry. You don't want it to show at the item level and then this is up to you. How do you want to do this.
Michelle Eichelberger: Okay, so then
Michelle Eichelberger: That's the first page, then you would set up your service availability rules.
Michelle Eichelberger: So here's what I was talking about. You can't do an or phrase in here. So you have to set up each individual title separately, which is kind of a pain. But on the bright side, it does allow you a lot of granularity.
Michelle Eichelberger: So you can really be very specific with what you want to do with it. So if you wanted to add a new rule.
You would call it, you know.
Michelle Eichelberger: You probably call it you know whatever the Journal of math, I don't know, whatever. And then your parameter would be
Michelle Eichelberger: Whatever open URL field you wanted to use, you know, if you had a particular dry for, you know, anything in that journal
Michelle Eichelberger: Again, I used the ISS and when I was setting it up to you would just if I type in ISN THAT WOULD BE BETTER.
Michelle Eichelberger: And then you would say equals
Michelle Eichelberger: And then whatever your value is your
SSL.
Michelle Eichelberger: And then the is to display. You would want true because you want it to display what it has this thing and then you'd say save
Michelle Eichelberger: So now I have two different journals listed here. But you can also do it. So it's, you know, this journal
Michelle Eichelberger: And with a date range, you know, if you only wanted to do the last two years, you can make it that specific so you can add another parameter
Michelle Eichelberger: You have your date.
Michelle Eichelberger: You know, greater than or equal to
Michelle Eichelberger: You know, any or whatever. So there's a lot you can do you can make it super specific and super granular which is really great.
Michelle Eichelberger: And as I mentioned, if you wanted everything from a particular publisher. A lot of the time, those will have the same do I prefix. So you could do. Do I prefix contains there's a lot that you can do with this.
Michelle Eichelberger: And then once you're done with that.
Michelle Eichelberger: If you wanted to do some changing around with the display logic you would go into display logic rules.
Excuse me again.
Michelle Eichelberger: And then in here. You could set up a service that said, See why put that one.
Michelle Eichelberger: I left this active because it doesn't matter. We don't have the actual service active. But these are all the user groups that you would not want to be able to see that reprints option.
Michelle Eichelberger: So that's where you would set it up in here and then you could also again hide your affiliate link if you had a reprints desk option, but you may want to show both of those rules.
Michelle Eichelberger: Okay, Shannon. I'm going to switch it back over to you.
Alright.
Shannon Pritting: So we're going to do a, you know, an ultimate test of my zoom skills to see if we can transition to a new share which looks like that worked. And then play it play a video so
Shannon Pritting: Many of you who went to the more general
Shannon Pritting: Alternate access presentation last week I've probably seen this, but I figured it would be helpful to show you
Shannon Pritting: The perspective, from the perspective of the user. So this is a nice video that Michelle did. So this is
Shannon Pritting: Taking the approach of if they found it in primo but if they found an article in a link resolved or they would get much the same results from from this page where they would get into the the item level and then
Shannon Pritting: See the service that there would be a link and then you'd have the email address and then the first and last name. Those are the only things that the user would have to fill out, place the order and then usually within you know within
Shannon Pritting: Sometimes a minute but never really more than 25 or 30 minutes, you know, occasionally, but, you know, usually within one to 30 minutes you're going to get
Shannon Pritting: An email that has the link directly to a PDF of the article that as you can see, you can download and it doesn't have any DRM it's exactly what you would get from
Shannon Pritting: Whatever publisher whatever publication that you're using. So, you know, certainly not quite as seamless as a as a subscription, but not a terrible workflow.
Shannon Pritting: So as we're doing this to try to think about how you're going to frame any sort of alternative access because that's often the hardest part of
Shannon Pritting: Moving towards alternative access is explaining to a user base that doesn't have a whole lot of interest and or patients in learning new workflows or new systems.
Shannon Pritting: So you're really only adding filling in a couple things on a forum and then having to access that that PDF via their email which I understand is not quite as good as just having it pop up in the browser.
Shannon Pritting: That's something we're working with reprints on where they can pop up a lot of publishers in the browser. But we didn't want to get too far ahead of ourselves. We wanted the most reliable thing to work.
Shannon Pritting: So, you know, really, you're looking at four steps and then access, usually within a couple of minutes 30 minutes. That's not the worst user experience. It's certainly not as good as
Shannon Pritting: A journal subscription, but you know if the journal subscription is five or six figures for a couple of journals, you know, then you could you could just make your case to people.
Shannon Pritting: So typically, you're going to look at the four steps. And then where that you know discovery to delivery is and be, you know, be sure that you can
Shannon Pritting: Make the case and and map out to your users. What's going to be different and and really it's just going to be that
Shannon Pritting: extra step of filling out a form and then submitting submitting the request and then having it come to email which
Shannon Pritting: Would be very much like what your users would be used to for interlibrary loan, but this would just be reliably within a couple of minutes and the quality would always be top notch from from the publisher. So you could say, you know, this is an enhanced version of alternative access
Shannon Pritting: And generally, I know Michelle showed this or we showed this in the in the video, but in general the email. It's. You can also tailor exactly what the email looks like this is out of the box.
Shannon Pritting: But you could strip out a lot of this so that it was much easier for the user to get to the information or pointing back to
Shannon Pritting: Your reference desk or whatever it might be, if you didn't want them to go to the customer service of reprints desk, but this is an out of box.
Shannon Pritting: Email and then what a max cost email and process looks like. Or, or, you know, is that you're that you as the as the manager of that account would get an email that would say
Shannon Pritting: This person. And this is actually a, you know, an actual article where, you know, I can't remember how much more, it was. But you know, I said, Yes, I want to approve this order.
Shannon Pritting: And that went pretty quickly to the user. But if you ever wanted to cancel it. The user wouldn't know that you had mediated and cancelled it they would just get a notice that
Shannon Pritting: You know that you had
Shannon Pritting: That that the cost was more than, you know, whatever your max cost is on the copyright and you could even, you know, put some custom language to push them into interlibrary loan, if you wanted to. Or you could put in the interlibrary loan request for them and
Shannon Pritting: You know, just let that cancellation go you know as as a just a an automated process.
Shannon Pritting: So we said this at the last alternative access meeting, but the Sunni library shared services, we're prepared to and willing and able to help you.
Shannon Pritting: Set up either. I ll or link resolve or based mediated or on media. Media purchasing just send us
Shannon Pritting: A request via live answers and let us know times are available to meet. So we'll work with your iOS system to get the unmuted purchasing, whether it's through an affiliate add on or
Shannon Pritting: Using IDs tools or will help you to set this up.
Shannon Pritting: In your link resolve or if that's something that you want to do as well. So just try to give us you know some lead time since it is the holidays. But we're willing to help you and set up a web session with you if needed to walk through what your what your options are.
Shannon Pritting: All right, questions or discussion or anything that you want to ask us
Shannon Pritting: Yeah, that's a great question. Stephanie that, you know, is there a good way to just have a blanket request for supplemental material.
Shannon Pritting: Yeah, so
Shannon Pritting: Let me follow up to see if there's any way to flag that as a uniform way for supplemental material. I, I am not aware that there is. But that's a great question.
Shannon Pritting: It may take me a few days because I know that my contact is traveling the next few days, but
Shannon Pritting: Other questions.
Alfred State: Hi this is Jane frame Alfred State. How's it going, it's good. It's been a morning. But anyway, I just have a question for clarification, please, because I'm trying to wrap my mind around all the nuances here.
Alfred State: If you just if you have the reprints desk setup.
Alfred State: What and you don't really want to limit it to particular titles that you decided
Alfred State: What is what is involved in Alma just adding it to the General Services Manager. I'm taking it. You only have to set up each one. If you had that wanted to be limited to certain journals, is that correct
Shannon Pritting: Correct. So you would only wanted to show up on specific journals.
Shannon Pritting: So you could technically set up a service that would show all the time, you know, and maybe put a parameter like not not something that you don't own, but that is, you know, kind of how this worked five or six years ago.
Shannon Pritting: Right. And you know the the concern then was that that it's really hard to control spend on that.
Shannon Pritting: So, you know,
Shannon Pritting: That's where I, you'd probably want to limit it in some way. We are working with
Shannon Pritting: To get configuration improved in Alma
Shannon Pritting: For for
Shannon Pritting: How the service works so that it will work a lot like a service for a publisher, so that you can apply it to an entire collection. So either
Shannon Pritting: A local collection or, you know, an entire CD collection, if you wanted to, but that it takes a long time to get data services to understand what we're asking.
Shannon Pritting: In any regards and, in this regard, it's even more difficult, but we're working on that. And I believe we have a meeting set up at the first couple of days of the year, right, Michelle.
Michelle Eichelberger: Yeah, that's right.
Shannon Pritting: Yeah so. So short answer. Yeah, you. There's a lot of ways you can do this, we are presenting what we think would be how campuses would approach this. The vast majority of the time.
jennifer.parker: Shannon. This is Jen Parker.
Shannon Pritting: How's it going,
jennifer.parker: It's almost Christmas and we're on Wednesday, so
Shannon Pritting: Came right and you're near me. And it's like a white outside
jennifer.parker: Yeah, I'm not looking outside
jennifer.parker: So I know you said you would help us if we needed this and you weren't going to cover all of the options here but
jennifer.parker: Just to recap, so I'm sure unclear. One of the options we can set up is through Iliad, we can set it up to go out to reprints desk, if we've exceeded our copyright, that's an option. We could use
Shannon Pritting: Yes that's through article gateway and we would help you configure that too. Okay.
jennifer.parker: To me, that just seems like the most cost effective way. So that's why when you said this other way was you thought would be more common. That's what I wanted to double check.
Shannon Pritting: Yeah, that's, you know, I think what we found, as the as the pain point for article gateway is getting your staff on board and resource sharing to
Shannon Pritting: You know, to embrace the automation of Article gateway because, you know, you really have to just say, this will work, how it's supposed to work the business logic is here but you know Tim and I could probably configure article gateway stuff in our sleep by this point so
Shannon Pritting: We're happy to meet with you to review what sort of business logic you want to set up and then we will configure it for you, there's anything that we have questions about we'll handle the communication with IDs about it.
Shannon Pritting: If you want us to just help you set up the ad on where you could do mediated purchasing will do that too. So I'm gonna you're around this where we're not putting parameters. It just would be. Which one of us is meeting with you.
Shannon Pritting: You know, that's why we're asking you to, you know, give us some lead time and give us some information about what you want to do. And when you're available.
Thanks.
Yeah.
Shannon Pritting: Other questions.
Shannon Pritting: Feel free to unmute yourself or type in the chat.
Shannon Pritting: any general questions about the, you know, for those of you who went to both presentations. I mean, we can we can certainly address those. Now, we still have a few minutes.
Shannon Pritting: Alright, so I'm going to stop sharing here as soon as I can find my zoom meeting controls.
Shannon Pritting: stop the recording.