00:23:30 Yvonne Kester (SUNY): info@slc.libanswers.com 00:24:41 Liz Simmons: yes 00:25:17 Yvonne Kester (SUNY): Sorry, it's info@slcny.libanswers.com 00:32:30 Towanda Mathurin: Hello, why did you select line 3 and 7? 00:33:01 Towanda Mathurin: Thanks 00:33:13 Katherine Brent: Tim, you may be interested to know my empty lines are in a *different* out-of-order order 00:33:29 Kevin L Michki: Can HTML tags be used in any of these description fields, like to add bold text? 00:34:17 Yvonne Kester (SUNY): Once you start editing the lines, they will save in a different order, too. 00:40:33 Chante Hope: Do we have to use multiple lines for each letter? Or does each line have a character limit? 00:41:18 Chante Hope: thank you 00:42:30 Andy Aquino: Can you click Preview Letter in the template tab? 00:42:47 Andy Aquino: Thanks 00:49:21 Michael Schillace (Cayuga CC): Could you do that manually in Excel if you preffered? 00:49:48 Michael Schillace (Cayuga CC): Oh, ok. Thank you. 01:02:58 Liz Simmons: So what would you select there just or an active loan email? 01:03:01 Liz Simmons: Not RS? 01:03:09 Liz Simmons: *just for 01:03:51 Liz Simmons: ok thanks 01:06:48 Yvonne Kester (SUNY): This is a great tool. 01:08:52 Gillian Gail: can you send a custom email to someone that has an item on the hold shelf for a certain amount of time? 01:09:50 Timothy Jackson: https://slcny.libanswers.com/faq/334256 01:10:07 Rick Powell: Would like to set this up but following along with the recording of this presentation would make it much easier. When will the recording be available? 01:10:07 Gillian Gail: there is that but for the few that leave it an don't pick up to send a 2sent letter to only those people 01:10:34 Rick Powell: Cool! Thanks!!! 01:10:52 Gillian Gail: thanks 01:11:02 Andy Aquino: So the template will contain the code for all the different types of letters you might create, correct? And when you run the job it will "grab" just the lines associated with the type of letter, yes? 01:11:24 Yvonne Kester (SUNY): @Andy yes, that is correct. 01:12:15 Andy Aquino: Thanks you for the explanation! 01:13:10 Kevin L Michki: If you want to always use today's date in the analytics report, is there a way to enter an expression like CURRENT_DATE instead of selecting a date? 01:13:45 Kevin L Michki: okay thanks 01:14:07 Kevin L Michki: oh, ok - that's true... 01:14:24 Katherine Brent: Analytics is always a day behind since it cuts off around 8 pm the day before too