Recording: 3/17/26 Best Practices in Team-Based Care
Notes:
Our March Best Practices in Team Based Care learning session featured CTC RI’s Optimizing Team Based Care initiative. This 12 month pilot engaged 9 primary care practices across Rhode Island to strengthen how care teams work together by engaging the entire care team through a leadership equity approach.
Dr. Kristin David, Psy.D. led this session and shared practical lessons learned from working alongside a diverse range of primary care teams. The session highlighted what helped teams collaborate more effectively, how inclusive leadership and communication shape team culture, and what practices can practically do to improve team functioning.
Participants walk away with insights on:
1. How high functioning care teams are built and sustained
2. What practices learned through facilitation and collaboratives
3. How leadership, communication, and inclusion directly impact team effectiveness
This session is designed for everyone who plays a role in team-based care, including clinicians, medical assistants, nurses, social workers, care managers, practice managers, front desk staff, and others who keep primary care practices running smoothly every day.
Learning Objectives:
1. Identify core components of effective team-based care, including psychological safety, that support high-functioning primary care teams.
2. Apply inclusive leadership and communication strategies that promote shared accountability, and effective collaboration across multidisciplinary care teams
3. Evaluate outcomes from the statewide, initiative from CTC-RI’s focus on reviewing quantitative pre/post assessments using an evidence-based team effectiveness tool and qualitative outcomes to improve team functioning and care delivery through learning collaboratives, practice facilitation, and tailored quality improvement.
Dr. Kristin David, Psy.D. led this session and shared practical lessons learned from working alongside a diverse range of primary care teams. The session highlighted what helped teams collaborate more effectively, how inclusive leadership and communication shape team culture, and what practices can practically do to improve team functioning.
Participants walk away with insights on:
1. How high functioning care teams are built and sustained
2. What practices learned through facilitation and collaboratives
3. How leadership, communication, and inclusion directly impact team effectiveness
This session is designed for everyone who plays a role in team-based care, including clinicians, medical assistants, nurses, social workers, care managers, practice managers, front desk staff, and others who keep primary care practices running smoothly every day.
Learning Objectives:
1. Identify core components of effective team-based care, including psychological safety, that support high-functioning primary care teams.
2. Apply inclusive leadership and communication strategies that promote shared accountability, and effective collaboration across multidisciplinary care teams
3. Evaluate outcomes from the statewide, initiative from CTC-RI’s focus on reviewing quantitative pre/post assessments using an evidence-based team effectiveness tool and qualitative outcomes to improve team functioning and care delivery through learning collaboratives, practice facilitation, and tailored quality improvement.