[template] Issue with Hero Banner Update
Notes
Issue with Hero Banner Update
Date/Time Issue Occurred (*please include the time zone):
Urgency Level: High / Medium / Low
Urgency Level: High / Medium / Low
Issue Description
Please provide a brief summary of the issue:
(Example: "Uploaded hero banner is not displaying on the homepage.")
(Example: "Uploaded hero banner is not displaying on the homepage.")
Content ID:
Please provide a content ID you attempted to update.
Banner position
Please confirm expected banner order in the current carousel.
Files Attached
Please include any relevant files or links:
- Link to Google Drive with banner name: [Insert link]
- Banner image file: [Insert image]
Error Messages or System Feedback
Please copy any error message shown or describe what happens when you try to upload the banner:
(Attach screenshot if applicable.)
(Attach screenshot if applicable.)
Steps Already Taken
Have you tried any of the following?
- Re-uploaded the banner
- Resized or reformatted the file
- Cleared browser cache
Other actions taken:
Please briefly describe any additional steps you have tried:
Please briefly describe any additional steps you have tried:
Added by
Irina P.