[template] Issue with Category Data Upload

Notes

Issue with Category Data Upload 

Synchronization Status with Lingble Link: [Attach screenshot]
(*please only reach out if it "failed" or stuck in "processing" for over an hour)

Date/Time Issue Occurred  (*please include the time zone):
Urgency Level:
High / Medium / Low


Issue Description

Please provide a brief summary of the issue:
(Example: "System shows an error when trying to validate category update file.")


Category Data 

Please list the types of category data you attempted to upload (e.g., category name, category code, category description, etc.):
 

Files Attached 

Please include any relevant files or links:
  • Link to the uploaded tab in the Lingble Link Data Master Sheet: [Insert link]
  • Link to the relevant tab in the Data Collection Sheet: [Insert link]


Error Messages or Logs

If any error message was displayed, please copy it below or attach a screenshot:
  • CSV file with errors downloaded from Lingble Link: [Insert link or attach file] 
  • Screenshot of the error message: [Attach screenshot]


Steps Already Taken

Have you tried any of the following?
  •  Re-uploaded the file
  •  Validated the format
  •  Reviewed category data for errors 
Other actions taken:
Please briefly describe any additional steps you have tried: 
Added by
Irina P. (May 8, 2025)