[template] Issue with Product Positioning Upload

Notes

Issue with Product Positioning Upload

Synchronization Status with Lingble Link: [Attach screenshot]
(*please only reach out if it "failed" or stuck in "processing" for over an hour)

 

Date/Time Issue Occurred  (*please include the time zone):
Urgency Level:
High / Medium / Low


Issue Description

Please provide a brief summary of the issue:
(Example: "After file upload product positions are not changed on the storefront.")


Category and Product Data

Please list the categories you attempted to update (e.g., MEN, MEN-TOPS, etc.):
 

Files Attached 

Please include any relevant files or links:
  • Link to the uploaded tab in the Lingble Link Data Master Sheet: [Insert link]
  • Link to the relevant tab in the Data Collection Sheet: [Insert link]


Error Messages or Logs

If any error message was displayed, please copy it below or attach a screenshot:
  • CSV file with errors downloaded from Lingble Link: [Insert link or attach file] 
  • Screenshot of the error message: [Attach screenshot]


Steps Already Taken

Have you tried any of the following?
  •  Re-uploaded the file
  •  Validated the format
  •  Reviewed category data for errors 
Other actions taken:
Please briefly describe any additional steps you have tried: 
Added by
Irina P. (May 8, 2025)