Michelle Eichelberger: Morning everyone it's 11 o'clock, so why don't we don't go ahead and get started.
Michelle Eichelberger: Thank you very much for joining me today, especially during these chaotic times today we're going to talk about advanced CRM usage data sushi and licenses.
Michelle Eichelberger: I'm going to try and keep an eye on the chat. So if you do have questions as we go along. Feel free to enter them and we will address them as we go.
Michelle Eichelberger: Plan for today is we're going to talk about why to add usage data to Alma, we're going to talk about how to add usage data what it can and can't do,
Michelle Eichelberger: What we're not going to do is talk about designing analytics to pull out that data because that's been covered in other sessions, but I will provide links to how tos on how to do that.
Michelle Eichelberger: We're going to spend more time just talking about how to get it in there in the first place. And we're also going to talk about licenses.
Michelle Eichelberger: So why would you want to add usage data to Alma when you're probably already getting it from your vendors admin platforms.
Michelle Eichelberger: Many of you probably already have email setup where you get monthly usage report sent to you. You may already have a way to track that and compare that across platforms.
Michelle Eichelberger: Whether that's in something like tablo or Excel sheets. Well, the reason to add it to Alma is that, particularly if you're using acquisitions, you can
Michelle Eichelberger: Compile all of that information inside of Alma, and then run analytics to pull it out and compare your databases, you can look at cost per use
Michelle Eichelberger: That's a really good way to just pull everything together. It's less cumbersome than tracking on Excel sheets, etc. So we're going to talk about how to get things in there and why this is a useful thing.
Michelle Eichelberger: So before we get started. This is all assuming that you already have an admin portal for your database where you can currently get access to your usage reports.
Michelle Eichelberger: This is not meant to replace that these reports I had somebody asked me recently.
Michelle Eichelberger: They said they had set up sushi and then they were trying to download the JSON reports from Alma that's not really what it's meant to do what it's meant to do is get that data into almost so then you can run the all my analytics on it.
Michelle Eichelberger: So again, it does assume that you currently have reports set up in an admin portal.
Michelle Eichelberger: You will need admin account information for these databases. So if you're not the person who manages that you'll have to collaborate with that person because some of the setup does require access to account information and admin usernames and passwords.
Michelle Eichelberger: Not all database GIVE YOU GIVE YOU usage data. Although most do
Michelle Eichelberger: And not all have the kind of usage data ingestion options that you might want. So not everyone allows you to do sushi harvesting off the top of my head I can think of Salem.
Michelle Eichelberger: They will send you counter reports, but you can't do sushi with that particular vendor. So it really depends on what the vendor offers, you're not going to be able to do everything with every vendor.
Michelle Eichelberger: So only uses the counter.
Michelle Eichelberger: usage statistics format so that stands for counting online usage of networked electronic resources.
Michelle Eichelberger: And as of January 2020 they started using counter five if you had counter for setup. Those are still being harvested for now.
Michelle Eichelberger: But we're going to talk a little bit later about the difference between counter four and five and why you might want to update your settings to counter five. If you haven't done that yet.
Michelle Eichelberger: Just take a look at the chat, real quickly.
Michelle Eichelberger: Whoops. Okay, hang on.
Michelle Eichelberger: Alright that was exciting control. Ah, did not bring up the chat. As I was hoping it would do.
Michelle Eichelberger: So let's keep going here and see if I can get to the chat.
So far,
Michelle Eichelberger: So in order to work with usage stats you need some of the following roles and this I copied straight from X Libra is
Michelle Eichelberger: It may be a little more information than you're looking for, but it does give you each of the different kinds of roles and what they can do with it do for you when working with stats.
Michelle Eichelberger: So acquisitions administrator. This will let you configure counter and set up the automatic harvesting job which we are we are going to talk about in a little bit.
Michelle Eichelberger: You might need the vendor manager role so that you can look at the usage data and manage any manually updated files uploaded files you might need to be a usage data operator, etc.
Michelle Eichelberger: These slides will be posted. So if you want to look at this in more depth after the session, you're welcome to do that.
Michelle Eichelberger: So the first thing you need to do is you need to set up a subscriber
Michelle Eichelberger: And you might think, well, why do I need to do this. I've already got my usage reports. I'm just going to manage this manually. I'm just going to upload reports.
Michelle Eichelberger: But this is all I need you to do this so it can help to organize the content that you're putting into it. So, where you would do this is you would go to config acquisitions.
Michelle Eichelberger: General, and then subscribers. All it's doing is you're just setting up a name like a folder almost to put this content into
Michelle Eichelberger: Most campuses usually just have one subscriber but larger institutions may have more than one if you get reports by specific library and you want to harvest more than one library, you can certainly do that. But for the most part.
Michelle Eichelberger: You just need to add a generic subscriber, the name that you use for the code doesn't have to match anything that you're using to harvest your information.
Michelle Eichelberger: You don't have to have it match your usernames or any other vendor information. Again, it's just a folder that Alma needs to put things into
Michelle Eichelberger: Okay, so once you have your subscriber setup. What you're going to do then is in the vendor area under acquisitions acquisitions infrastructure, you're going to grab vendors
Michelle Eichelberger: And then you don't have to have full acquisition set up to use the usage report piece of it you can just pull in information without
Michelle Eichelberger: You know, having already set up all the back infrastructure.
Michelle Eichelberger: But you do need to create a vendor. If you don't already have one for the particular database that you're trying to pull in the usage information. So once you do that, you're going to get a bunch of tabs like this and you're going to click on the usage data tab.
Michelle Eichelberger: Once you get in there. You can see that you have multiple options you can add a sushi account or you could just upload a file, and this would be if your vendor send you files again like I said you could set it up to have them sent to you monthly
Michelle Eichelberger: You could do just, you know, one annual file, etc. But we're going to talk about the manual upload first
Michelle Eichelberger: You're either going to go out to your vendors admin site to grab these files or you might have set up a monthly stats email where they come to you automatically
Michelle Eichelberger: Which file. Do you want to use.
Michelle Eichelberger: As I mentioned Alma changed from counterfeit version four to counter version five in January. So in the old counter version for
Michelle Eichelberger: One of the more commonly used reports was day one and that talks about journal usage and it would give you. You know how many full text articles were retreated from a particular journal. It might divided up into PDFs versus
Michelle Eichelberger: You know, full text version, etc. But that's a pretty common file and now with counter five that's replaced by T R j one and I see there's a question in the chat and I'm going to take a look at that second
Michelle Eichelberger: Same thing with the br one this reports on full text activity for books. This used to be br one encounter for and now it's TR underscore be one.
Michelle Eichelberger: So these are different lists of names of the different kinds of reports.
Michelle Eichelberger: If you click on this link. This will take you to the sleeper site where it talks about the all of the reports that are supported by Alma, and these are the things you can pull in manually. So I'm going to look at Susan's questions.
Michelle Eichelberger: What vendor types will have the usage tab option.
Michelle Eichelberger: Susan, I'm gonna have to look into that we can actually go out and look at somebody's site and and take a look at that. So let's hang on to that question for now.
Michelle Eichelberger: Alright, so the kinds of files that you can upload. These are the different file formats you can use in your upload and you shouldn't have to change any of the file contents. It should automatically
Michelle Eichelberger: Know the right columns and it should all just work fine. You have a file you manually upload it. So this is a some more information from the experts knowledge base so you
Michelle Eichelberger: The first time you upload it. It's considered new and then if you upload it. Again, it's going to overwrite whatever was in the first upload
Michelle Eichelberger: And then I had mentioned the subscriber that you set up. So if you change that the subscriber name that it's going to be uploaded in it as new data and then again, here's a link if you want to go out and get more information about that.
Michelle Eichelberger: So sushi. What is it, in many cases, and this is happening more and more frequently as more vendors start using this system, your vendor offers this sushi protocol.
Michelle Eichelberger: And that stands for standardized usage statistics harvesting harvesting initiative. And this is a really cool thing. It can be fiddly the setup, but it's super convenient and really great, it will allow Ahmed automatically retrieve
Michelle Eichelberger: Your usage data and it'll upload that data automatically. You can still manually go out to your vendor side, find the information, but this is just a way for Alma to talk to your vendor and pull in the content automatically
Michelle Eichelberger: So here's a link if you want, in general, more information about sushi. If you want to see which vendors Alma thinks can do
Michelle Eichelberger: The version forum version five sushi harvesting. This is a link to that list.
Michelle Eichelberger: And then in released five all sushi reports are returned in the JSON format which I did mention a little bit earlier. So again, here's the usage data tab on your vendor.
Michelle Eichelberger: And then if you want to add a sushi account. You have two choices. You can go with release for which is the outdated one
Michelle Eichelberger: But you know if your vendor doesn't offer released five yet that might be your only choice or you can pick release five and we'll look at the two different options for both of these
Michelle Eichelberger: For counter version for you create a sushi account for each vendor and for each report type
Michelle Eichelberger: So if you want to harvest both jr one which is your journals or Br two which is for books, you have to create a separate separate entry for each of those so
Michelle Eichelberger: Each time you want to add a new kind of report, you have to add a new line. So this is the form that you get when you open that up.
Michelle Eichelberger: And you would just fill in all of this information and I'm going to talk about where you find this information and a few minutes. So this is where you pick the report type. In this case, it was jr one, which again is journal usage and then it is counter release for
Michelle Eichelberger: And this your subscriber. Again, this is that thing you set up.
Michelle Eichelberger: Just to get, you know, I keep calling it a folder. This is the folder that identifies it for this particular
Michelle Eichelberger: Library or or whatever you want to set up.
Michelle Eichelberger: So here's a case for a PA, if you were trying to get information from them the this is the account that you want to use.
Michelle Eichelberger: Then their vendor URL. This came directly from that vendor, so you're going to have to poke around and see what you can find a fill in this information statuses active
Michelle Eichelberger: Note that when you go to edit these or set these up sometimes it tries to put in your username and password. Don't keep that don't let it keep it for you because
Michelle Eichelberger: You may sometimes need to use a username and password to harvest these stats, but
Michelle Eichelberger: Almost. For some reason, wants to populate it with this information. So you're going to actually delete this out. I left this in here for the screenshots. I could talk about that so that you knew that that is a possibility that that might happen.
Michelle Eichelberger: But mainly what you had to fill in here was the vendor URL login request or ID and the customer ID and I'm going to show you where you can find that information.
Michelle Eichelberger: So where does that information come from. It really depends. By the vendor how they want you to set it up.
Michelle Eichelberger: Sometimes you actually need to contact contact them directly to set up a sushi account.
Michelle Eichelberger: For example, Elsevier, you have to contact their tech support and they will do some work on the back end to get it set up for you and they'll tell you
Michelle Eichelberger: The data that you need to add in order to make that connection, sometimes you can find the information right in your vendors admin portal. So, for example, abs go
Michelle Eichelberger: You're probably all familiar with ABS go admin. So in this case, if you go to the reports and statistics tab in ABS go, you can look at
Michelle Eichelberger: The counter five reports and then here's, you know, if you wanted to just grab the report manually, you could get it here on through this tab. But this gives you information about how to set up your sushi authentication.
Michelle Eichelberger: So in this case, here's the URL you would use you would get your request your ID from them.
Michelle Eichelberger: You if you didn't have anything set up yet, you would generate a new ID. And then here, this link here gives you a lot more information about how this works, and what other details, you might need to get it working.
Michelle Eichelberger: Sometimes you can do a Google search. And I have a screenshot here.
Michelle Eichelberger: You may find that the vendors themselves have a website where they tell you what you need to do to get the setup or you might find a how to posted by another library. I have found that to be the case when I was
Michelle Eichelberger: Setting up some of the sushi accounts for Genesee before I took this new position so
Michelle Eichelberger: Google use your Google skills to go see if you can find out how to set these things up. The other thing, if you get really stuck is you can post on base camp and see if your colleagues know how to set up a particular vendor and I'm going to take a moment and look at the chat.
And new
Michelle Eichelberger: For counter five at work slightly differently. It's the same kind of thing you'd say add sushi account, you'd pick counter five
Michelle Eichelberger: It looks pretty similar, but in this case.
Michelle Eichelberger: What it does is it lets you put more than one report on the same template. So, you know, you're going to say this is for abs go and I want to pick out these five reports br to Jr. One, etc. And you can put it all on the same
Michelle Eichelberger: Thing, rather than having to create a separate line for each different report. So that's pretty cool.
Michelle Eichelberger: We're going to go forward and talk a little bit more. So a couple other points about counter five if you have selected release five now only released five vendors appear in the drop down list. And I'm going to go back and show you what they mean by the drop down list.
Michelle Eichelberger: I think it's this thing here. So sushi account. I think if you click on the three dots.
Michelle Eichelberger: You will only be able to pick from people who allow release five. So that's handy and then that will automatically populate the vendor URL for you. You don't have to go try and figure it out.
Michelle Eichelberger: If they don't have one you can certainly enter override URL, but this is again only going to work for vendors that do allow release five
Michelle Eichelberger: And then you know this information down here again depends on what that particular vendor requires for you to be able to get into their system is sushi.
Michelle Eichelberger: So this is, as I mentioned vendor URL will be automatically populated if they haven't in the system contact information obviously goes in contact information and
Michelle Eichelberger: Usually, you know, as I said your vendor will supply you with required information. And this is a link to the believers knowledge base information about the sushi vendors list.
Michelle Eichelberger: And then, as I mentioned, for counter five, you can add all of your report types to the same entry. You don't have to make a separate entry for each different report type. And then in teeny little letters down here. This is the link to where all of this information came from.
Michelle Eichelberger: The test your setup, what you can do for either counter for or counter five when you're setting up sushi is you can test the connection and you would just do this at the top where you're setting it all up test connection and that'll let you know if it's working correctly.
Michelle Eichelberger: And then what actually said is that you should also test the collection with response rate each report type, just to make sure that it is working correctly.
Michelle Eichelberger: So once you've got it all set up. You've tested it, you know, it's going to work if you want to just get it going right away. You can click on HARVEST. NOW.
Michelle Eichelberger: And then once it's done harvesting what you should see is you should see a file that shows up down here.
Michelle Eichelberger: I know it looks like this is only you know manually uploaded files or at least that's what it would look like, to me, but it's actually
Michelle Eichelberger: Everything. So it's either stuff you manually uploaded, or you can see this one came from a sushi. Sushi apps co host setup so it will put all of your files here in a list. It does it by date.
Michelle Eichelberger: And you usually each of these reports usually is a monthly report.
Michelle Eichelberger: So this is not going to happen instantly. It does have to run a job. And if you're in a situation where there are a bunch of jobs in the queue. It may take a little while to run, but you can monitor that in your monitor jobs area and see what's going on with it.
Michelle Eichelberger: So this is the harvest. Now you can also set it up to automatically run, which is great. And it's a weekly job. And so this is the sushi harvesting job and I'll show you where to set that up. So how it works is before it uploads the content, it checks to see if there's already data in there.
Michelle Eichelberger: One thing to keep in mind is that this thing is going to run weekly but those reports always aren't
Michelle Eichelberger: Up to date at the vendor site. So the vendor may only run these reports once a month. So you know if it runs the first week of the month and you don't see it.
Michelle Eichelberger: That doesn't mean that it's not coming. It just really depends on when that report is generated at the vendor site so Alma keeps trying, it'll try you know every week to get this information and then
Michelle Eichelberger: You just keep going on and it does it all the background for you, which is great. So the actions you can do related to the schedule depends scheduler depending on your role.
Michelle Eichelberger: And then this is a little more information about how the rolls affect what you can do with the scheduler. So let's actually look at the scheduler.
Michelle Eichelberger: So it's under configuration menu acquisitions general acquisitions job configuration.
Michelle Eichelberger: To set it up it's down here. It's the sushi harvesting job, you would set it to active you would tell it to run every Saturday.
Michelle Eichelberger: You could also just run it now. And you could also let it set it up so that it will send you an email when it's been run so you'll know that the information is in there.
Michelle Eichelberger: One of the things, it's a little confusing about this is that you need to wait till the next day to actually see the content. So if it gets pulled in on a Monday, you actually have to wait till Tuesday to be able to run the analytics to pull out the data.
Michelle Eichelberger: So that can be a little frustrating if you need the data for some reports and you have to wait to the next day.
Michelle Eichelberger: This guide has great information about how to create the reports and all the analytics. And if we have time, we can go out there and actually look at this, but
Michelle Eichelberger: As I mentioned, we're not going to go deep into or at all into how you actually set up the analytics to pull this information, but there's a lot of information out there. I'm going to just take a moment and check the chat again.
Michelle Eichelberger: Okay, great. Thanks, Joe. I'm glad that answered your question.
Michelle Eichelberger: Okay, so there have been definitely known issues related to adding sushi. Sushi and usage data. So one thing to think about is if you've already got sushi release for setup and if our five is available, should you change it. I would say yes.
Michelle Eichelberger: For now, it's you can do both. You can have our foreign are five, but, you know, as we've seen over time as time goes along the older versions do
Michelle Eichelberger: Stop being supported. So, you know, now that you have time on your hands and you're at home, you might want to look into setting up the release five just, you know, to get that all up to date.
Michelle Eichelberger: So we have seen questions on a base camp and also in Salesforce. Here's a link to a base camp discussion about those sushi parameters for Gail, they weren't correcting weren't connecting the br one wasn't running
Michelle Eichelberger: I don't have good answers for these things. But again, you can discuss on base camp and see if anyone else has set it up successfully and see what you might need to do to get yours working
Michelle Eichelberger: Worst case if you can't get the information that you need. You can support you can put in a Salesforce support ticket.
Michelle Eichelberger: I've seen a couple of them about sushi released five not working for these different vendors
Michelle Eichelberger: And a couple of these have been resolved. I think it had to do with the update and things just weren't finalized yet and Alma. So it's kind of a slow process. In theory, everything went live in January. But, you know,
Michelle Eichelberger: It's a lot of work to do with the vendors and with Alma so it may be a slow rollout for some of these different packages.
Michelle Eichelberger: Because sushi can be a little tricky to set up. It's sometimes hard to tell if the problem is with Alma or at the vendor end or your own account information. So don't be shy. Definitely ask your colleagues for help because it's not an easy setup in many cases.
Michelle Eichelberger: All right, so any questions about usage data sushi Susan says right eventually counter for will be retired. Yep. And I do have a link to the nicest site about counter. So thank you for that note, Susan.
Michelle Eichelberger: Anything else about usage data sushi before we move forward, Susan. I'm gonna have to actually look out in a campus. I don't have a good answer to your question about the vendor type right off the top of my head.
Michelle Eichelberger: I think you'd have to just look at the different vendors and see, you know, if it doesn't show up on anything other than access provider, then I guess that answers the question. So I'm, I'm sorry I don't have a good answer to that.
Michelle Eichelberger: There's no other questions. Let's move on to licenses, so
Michelle Eichelberger: Licenses get short shrift. And I am guilty of this as well, they're really important and it seems like the last thing that you have time to set up because really what you're focused on is getting your databases working, getting them to
Michelle Eichelberger: Connect correctly, getting the link resolve or stuff to work so licenses often fall by the wayside.
Michelle Eichelberger: And in this presentation, I'm going to spend a lot less time on licenses that I did on the usage data.
Michelle Eichelberger: But licenses, as I mentioned, are very important and it's something that's hard to track. I know places you know you have PDFs and all different folders all over the place, or you have physical paper copies of your licenses and file cabinets.
Michelle Eichelberger: Alma is actually great because you can pull in all this information together and store it in one spot. So you can load PDFs into Alma
Michelle Eichelberger: You can set up your licenses either to just be stored inside of Alma or you can have them display and primo
Michelle Eichelberger: And we're going to actually go out to the site in a few minutes Alaina put together a really great overview of how the licenses work.
Michelle Eichelberger: And so in my slideshow. We're going to look at a couple of key points but Atlanta has wonderful information out there and I didn't want to just copy and paste all of her information so we will go out there shortly. So let's talk about a few things.
Michelle Eichelberger: So the role that you need to work with licenses you need the role of license manager and then to view them, you need the roles of viewer selector purchasing operator or purchasing manager.
Michelle Eichelberger: So you add your licenses under the acquisitions menu acquisitions infrastructure licenses and you can either add the manually, you could
Michelle Eichelberger: Load them from this kind of a file or you can load them via a template that once you've done a manually loaded file. You can turn that into a template, you can add terms of use, you can display those terms of use to the public.
Michelle Eichelberger: And this is how it would look in primo. So in this case, there was a license setup for see finder and patron would just click on Show license and then it would show all of the different license terms associated with this particular
Instance.
Michelle Eichelberger: So that is the end of my show. And now what we're going to do is we're going to go out to Elena's guide.
Michelle Eichelberger: So as I mentioned, here's the link to that guide and this has got great information. So here's where I got the role information. This is viewing in adding licenses. This is where you would add a license. So she talks about adding it manually.
Michelle Eichelberger: And goes into you know screenshots. Here's the all of the specifics. If you have one that you like, you can duplicate it, which is a really good option. And then, you know, once you're going to manually one in there and you want to save it as a template, you can do that.
Michelle Eichelberger: This is really good information. And then the terms are the things that you can display and primo. So these are all of the different license terms that you can do.
Michelle Eichelberger: Name the term and assign it a unique code. Here are some of your options.
Michelle Eichelberger: And then once you get the license terms in there. You can configure where they appear and what section and you can change the order of them. So here's the order in the section. This is where you say yes or no to display to the public.
Michelle Eichelberger: And then, as I mentioned, and I showed you a little screenshot of what it looks like to the public.
Michelle Eichelberger: Here's where I got that from
Michelle Eichelberger: And here's the full list of what's showing you can configure the order of the sections.
Michelle Eichelberger: You can configure where you store the licenses.
Michelle Eichelberger: You can set up review statuses. If you need somebody to look at the licenses in your library. And then here's some documentation. And here are a bunch of FAQs.
Michelle Eichelberger: So I'm going to look at the chat.
Michelle Eichelberger: And Susan says that regarding the, the type of vendor that she suspects that you have to have the right type. Yep, that's probably the case, I just, it's been so long since I've worked with that. I don't remember off the top of my head.
Michelle Eichelberger: So if you don't see you should, you know, it's hard to say. If you don't see a usage stats tab. It could be that you're not working with the right kind of
Michelle Eichelberger: Vendor but i i think you can just set it up. But if you have questions post on base camp. And we can look into it.
Michelle Eichelberger: Is there anything anyone wants to go out and look at live. Does anybody have any questions feel free to unmute yourself if you want to discuss this.
Michelle Eichelberger: I can show you where the information about setting up the analytics lives just
Michelle Eichelberger: These are training guides and if you go to the training tab.
Michelle Eichelberger: And then under functional area guides. It's in the resources guide and then it is. Here's the stuff about licenses, which so yeah we were already in this guide, but now you know how to get back to their
Michelle Eichelberger: Okay annual review. And here's a section on on the analytics.
Michelle Eichelberger: And it talks about how to set these up how to go into analytics and do them.
Michelle Eichelberger: So again, really great information that Elena put together.
Michelle Eichelberger: And that's a good point. Susan about, think about how much you want to display to the public too much information might be more confusing.
Michelle Eichelberger: Yeah, that's really a local policy decision. I think it's great to track the licenses internally but I don't know that your users really care that this isn't supposed to be loan to other campuses VI LL
But it's totally up to you what you want to do with it.
Thanks to for that point about the discovery setup.
Michelle Eichelberger: And that is all listed in that training guide.
Michelle Eichelberger: Anything else anyone wanted to talk about. Excuse me.
Michelle Eichelberger: Alright, well, if there are no questions. Oh, okay. Go ahead, Susan.
Michelle Eichelberger: Yep. So Susan says consider how many license terms you track.
Michelle Eichelberger: It's up to you how much you want to stay on top of
Susan DB: Yeah, I don't remember it.
Susan DB: From our the Sunni era and working group that I was part of we had come up with
Susan DB: Some recommendations, because I forget there's like over 8080 license terms that you could track and we did have some, you know, again, some some recommended
Susan DB: You know, it should it be mandatory if you know it should be optional recommendations about display. And I know that in the transition of the CRM working group merging, but that the acquisitions one some of our stuff might have gotten not not moved up maybe it did, and maybe Elena did
Susan DB: You know track that course, we've worked on that, like, a year ago, and they've changed some of the actual license terms, but
Susan DB: This has been something I've had on my bandwagon for over 15 years is just because there's, you know, a field that you can track. Does it mean that you should fill it in. Because you have to keep all that information up to date and it gets old. Pretty soon.
Susan DB: If you know what I mean. And some of the things are just, you know, not, not really critical.
Susan DB: I think for for your operation, especially, you know, depending on who your audience for if you're displaying it in the
Susan DB: In primo for for mostly your eye on people. Well, they need to know, different things. I mean patrons might not even bother to look so just again, you know, think, think carefully, just don't feel that you have to fill out every single thing just because it's there.
Yep, thank you. Those are good points.
Michelle Eichelberger: And Stephanie says that the report that Susan was talking about was also shared with the commercial products committee and Stephanie, I would say that if the Acura RM
Michelle Eichelberger: You know, wants to get your content into the training guides. If you could just figure out where it would need to go and how you would need us to link it and let us know. That would be great. We'd appreciate it, because it sounds like you did some valuable work with that.
Susan DB: And just one other thing is I've had been playing with licenses. When you go into like search for licenses.
Susan DB: That think there's a separate like search for the templates. They don't necessarily come up
Susan DB: Altogether.
Susan DB: Depending on again what you're what you're trying to search. That was one of the nice things that we had him several solutions is everything was just in one list so
Susan DB: If you play with templates and you think you lost them. It might be that you're, you're not searching for them the way that you think you are.
That's a good tip. Thank you.
Anything else
Michelle Eichelberger: Alright. Great. Well, thank you again so much, everyone. I really appreciate you taking the time to join us today for this session, I will be posting the recording and the slides. Hopefully by the end of the day and my best wishes to all of you and stay safe. Thanks very much.