Shannon: Okay.
Shannon: Alright, so we're gonna.
Shannon: get started with the sls update for January 2022.
Shannon: first thing I wanted to talk about his staff updates so corey Wilhelm, who was the library director at suny canton for several years, started in January 2022 and now she's been meeting with library directors and other stakeholders to.
Shannon: hear what's going on at your campus in your library.
Shannon: And she's going to be working with both the ocr services, and then the sls, and all this.
Shannon: On a lot of different projects, I know she's working most in all your services, right now, but.
Shannon: We will definitely be hearing more from corey.
Shannon: We also have a new support specialist who's going to begin in April 2022 so in just a couple of months.
Shannon: And then we have a search for an associate director of suny library services underway we're interviewing for that position, right now, so you know, hopefully, in the next couple of months we'll have somebody on board in that position so.
Shannon: All right, alright.
Shannon: So um, let me just try this out to courting.
Shannon: and talk about something I guess a little bit more positive right the whole ebook I ll pilot project so thanks to the work of TIM and.
Shannon: Michelle and from you know pro quest did a lot of work with us to and and also the campuses we have 22 campuses who are live we're getting live requests coming in we're filling them, so you know a lot of faculty are getting not a lot, but a group of faculty have already been served.
Shannon: Two week loans for entire ebooks and yesterday pro quest released a new functionality, where you can reserve a book.
Shannon: And that that functionality is not at all related to course reserves or anything it's it's about.
Shannon: Being able to make the tokens URL something that's more reliable, so that if you send if we send a token is the URL to the patron.
Shannon: Somebody isn't going to be able to bump them out of that and have it, you know potentially be a non non working link if it's going to use by.
Shannon: A local patrons so that's going to allow us to add some more titles and then we have more campuses who are going live, so you know sls is is doing the.
Shannon: administrative work on this centrally, we hope we can continue to do that through the entire project hopefully we don't get overwhelmed with with volume, but that that's our plan, so I think this is an exciting thing.
Shannon: and
Shannon: You know, hopefully pro quest will will have something like this and ebooks central going forward so.
Shannon: yeah and Joe the amount of requests are sustainable and you know I think it's going to have to get.
Shannon: it's going to have to get pretty high, because we would put extra staff on this before we would reach out and make it more complicated and staff and ask.
Shannon: campuses to fill but you know i'm pretty confident that we won't have to ask anybody to help with the lending part of it yeah.
Shannon: we're only getting a couple of days, but that's you know exciting because we've all put in so much work to just make this happen and it's a great proof of concept project.
Shannon: And I continue to get emails occasionally from people at campuses saying hey i'm searching for this new staff.
Shannon: Can you help out because you know we don't have anybody to train this person, and I say yes, we have this great onboarding program and you know we continue to onboard new staff.
Shannon: And you know just reach out if you if you were searching for someone or, if you have someone in place and we'll do our best to tailor.
Shannon: An individual program for them that doesn't mean that we're going to do all of the training because there's a lot of good existing online training, but we can make that connection in that relationship.
Shannon: i'm just wanted to give an update on professional development planning we're at the I think final stages of planning for a di reflective practice group that we're going to focus on Librarians and library staff.
Shannon: Hopefully, we would release that maybe late spring or summer.
Shannon: Led by a librarian from from suny and we've we've had a diversity officer consultancy bds consulted with us on that as well.
Shannon: And then we're next steps planning for a library specific leadership certificate program through cpd so look for more information on that hopefully that would release out in at this point we're probably looking at fall before we could get everybody in place for.
Shannon: Teaching and all that all that, together, and then we've engaged with a di consultant Dr quantum bright.
Shannon: As part of the Di working group activities, a few webinars coming up and then consulting with individuals or campuses from the Di.
Shannon: Working Group to do things related to the the diversity assessment measure that a doctor bright has developed and hopefully what we get out of that consulting are.
Shannon: Best practices that can be shared out the campuses and Sunni have implemented so that you can see how it works at another campus so you at your campus can implement it in a similar way.
Shannon: So just putting this out there on your horizon when and if I need to ask for some input from campuses so our term and in November of 2022.
Shannon: And you know that the renewal could be pretty straightforward if we don't see major changes in pricing, we have a really favorable contract with X libra as far as escalation.
Shannon: But, like every other concern idea and I think virtually every Alma Primo customer there are metrics referenced in pricing and we have some you know I think better.
Shannon: caps on escalation related to metrics than than other console media and other Alma customers, but it does allow for some escalation and i've been asking for the last two and a half months to get.
Shannon: To get our metrics or to get them to.
Shannon: At least give us analytics reports that we could run to audit our system, to see if we we we will exceed the allowed growth before escalation kicks in.
Shannon: But i've not been able to get any any traction on that.
Shannon: So as soon as I get that information, you know if there's anything that we need to make adjustments on usage and things like that will pull together a task force so that we're equitable and transparent in how we're trying to limit.
Shannon: You know usage like named users things like that in Alma.
Shannon: or deb records etc in in Alma or what's what's index by Primo things like that so.
Shannon: Nothing that anybody needs to do on this, but just so You all know that we're tracking on that and we might need some some assistance from you, so that we do things in the way that's most fair to everybody who is a part of the the sleepers contract be assuming.
Shannon: turn it over to you, Michelle.
Michelle Eichelberger: Great Thank you go ahead, a couple of things about discovery, we are aware that there are still some problems with the APA citation style.
Michelle Eichelberger: Dealing with the first initial of the author's first name.
Michelle Eichelberger: name and if you've been watching the Alma Primo lists you've seen that there's not a fixed planned until May, but.
Michelle Eichelberger: The reason it's taking so long is that they're trying to fix sort of the underlying structure so hopefully after that things will be smoother in terms of updating this content as we go forward.
Michelle Eichelberger: A couple of sneak peek things in March, there will be a way to set up specialized search scopes to create views.
Michelle Eichelberger: By resource type or disciplines which sounds kind of interesting so i'll be looking forward to testing that out.
Michelle Eichelberger: Another good thing that's coming is that they're trying to improve CDI processing from three days to 48 hours, which was you know when we switched over from pci to CDI That was their promise we are definitely not there yet.
Michelle Eichelberger: But they're working on it, so what that means is, if you turn something on or off for CDI it should take less time for it to be reflected and Primo.
Michelle Eichelberger: Another thing they said about April is that there were some issues with pov analytics where the user actions within a day was not really being accurate, I think, because of time zones or something i'm not totally sure about that, but they are going to be fixing that so you can go ahead.
Michelle Eichelberger: A couple of resources things just minutes ago I finished updating all of the customer ids and op ids for everybody's campus who did not reach out to me to let me know that you wanted to do this yourselves.
Michelle Eichelberger: If you run into any problems with Apps go linking either contact me directly or post on base camp and I will look into it for you the old linking style still works, but my understanding is that the new linking style also works, so I think you should be good.
Michelle Eichelberger: The only thing of note for the resources in the February release was you may notice that your if you have automatic upload setup for your electronic holdings.
Michelle Eichelberger: You may see some timing changes and they're doing that because they're trying to improve the distribution of API calls to providers if all the calls go at the same time that can cause errors.
Michelle Eichelberger: So they're trying to change that a little bit So if you notice a change don't worry about it it's expected and everything should be fine so that is it for me.
Esta Tovstiadi (they/them): Go ahead to the next slide Shannon.
Esta Tovstiadi (they/them): hi everyone i'm going to start with an update on the Sunni connect Task Force, so the task forces recommendation was approved by the SLC board last week and we've shared pricing and details via the shared collections HQ base camp.
Esta Tovstiadi (they/them): we're hosting an update later this week on the 27th at 10am here's the link to register we'll talk through the recommendations and the the next steps.
Esta Tovstiadi (they/them): For the renewal and then just a reminder that you can always get more information on our work, including recordings and slides of past updates things like that, on our live guide, which is password protected So if you need the password to that just shoot us a ticket next slide.
Esta Tovstiadi (they/them): Next, I want to talk about the science direct journals renewal Task Force, so this is a group.
Esta Tovstiadi (they/them): of Members from the shared collections committee that are looking at the Sunni science direct journal package, the contract for that package runs through the end of this year, the task force members met with Elsevier last week.
Esta Tovstiadi (they/them): And Elsevier agreed to.
Esta Tovstiadi (they/them): Work with us through an amendment process to add up to three additional years to our current agreement, so what that's going to look like practically not much will be changing we're expecting the same.
Esta Tovstiadi (they/them): Pricing multiplier and escalation CAP that we've had for the past three years on, that contract and we're we're looking at keeping the spend similar with you know minimal escalation as we've continued.
Esta Tovstiadi (they/them): To do over the past couple years okay just one more slide just want to mention some happy procurement news we are working on a 10 year agreement with art store.
Esta Tovstiadi (they/them): Which is going to include any current subscribers as well as pricing for new subscribers we got some really great escalators for five years and then some additional kept escalation.
Esta Tovstiadi (they/them): For the next following five years so hopefully that's going to mean we can go 10 years without having to to mess with our art store contract, I appreciate everyone's patience as we've worked through that.
Esta Tovstiadi (they/them): Renewal the past two years, so it's looking like hopefully if things go well, then we will this one will be a smooth procurement ride knock on wood okay that's all I have over to you Maggie.
powder one.
Maggie McGee: Can if you don't mind moving forward, I would like to speak about the brief levels on this initiative is still on hold.
Maggie McGee: The fixed day implemented in December, and again in January, did not resolve the issue they haven't expected fixed date is march potentially February, so I will keep testing this to make sure it gets resolved and, once this is resolved, I can then.
Maggie McGee: implement this in the institution, so your institution brief level was aligned with the network so Level three falls.
Maggie McGee: That squeeze.
Maggie McGee: And we have a call for Members to be a part of our local resource type task force, this is not require you to.
Maggie McGee: know the technical.
Maggie McGee: work behind online Primo we're looking for people to represent all areas of functional areas sitting user experience referencing instruction and library, and so the task force, you know, wants to have a wide variety representation, so if they can make.
Maggie McGee: decisions based on all perspectives and what this task force will do it's going to develop an understanding of local resource of local resource types are.
Maggie McGee: How they work, because we have a network zone and what the implications are and then, if it's something that we can actually implement within Sunni so there's a limited commitment approximately three months i'm getting sometime in February.
Maggie McGee: eliminated amount of meetings, probably every other week for a few months would be the time commitment, so if you're interested in.
Maggie McGee: Joining the task force or you know somebody within your institutions who might be interested in doing in Task Force, please have them sign up and share the information.
Maggie McGee: Next, please.
Maggie McGee: And finally, I just want to give everybody a reminder, in January we kicked off our analytics office hours.
Maggie McGee: TIM Michelle and I the program managers have dedicated two hours a week per person, where you can sign up for an hour slot when you have analytic needs.
Maggie McGee: To you have questions about reporting working on trying to figure out a specific need, so please be aware that we have open hours for you to come to us so that we can help support you, so you can create the analytic reports that you need, and when you get stuck we can help you out.
Maggie McGee: Its ongoing until do when we were reassess the success of having the analytics office hours, thank you.
Maggie McGee: But next time sorry.
Maggie McGee: Thanks Maggie.
Yvonne Kester (she/they): This is the phone custer and I took over the repositories manager position earlier this month following Maureen cycle skis retirement in December.
Yvonne Kester (she/they): I just wish to say a fond farewell to Maureen and thank her for all the great work that she did in the repositories and i'm for imparting her knowledge to me over the past year and a half or so okay Shannon.
Yvonne Kester (she/they): First, I just wanted to give a quick overview of the Sunni open access repository and the Sunni digital repositories like what what's the difference between them.
Yvonne Kester (she/they): So sore is a new repository that was officially launched in October 2020 during open access week it has a scholarly and creative open access works of suny faculty students and staff and also contains Sunni press open access monographs and textbooks.
Yvonne Kester (she/they): str was originally implemented and hosted by I tech in 2005 and it has undergone several iterations since.
Yvonne Kester (she/they): It currently houses historical and special collections from suny campuses and suny system admin open open educational resources collections.
Yvonne Kester (she/they): Reports from the innovative instructional technology grants and, more recently, the Sunni office of Community colleges and the education pipeline have begun putting apprenticeship programs, excuse me apprenticeship programs and curriculum into into this repository okay Shannon.
Yvonne Kester (she/they): For winter break I worked out the batch slow loading up process into sore, which is a great improvement over the manual single item uploads that we used to do.
Yvonne Kester (she/they): And I just like to shout out to Ken where's bow ski at brockport for figuring out that process over the summer and doing it first and sometimes it's just.
Yvonne Kester (she/they): enough to know that it can be done so that you could do it that's all I want to say about that.
Yvonne Kester (she/they): Currently, we are meeting with campuses who have untapped digital objects student theses capstone projects faculty work, etc.
Yvonne Kester (she/they): And if you're interested in that please contact us.
Yvonne Kester (she/they): At info at something that live in a source COM.
Yvonne Kester (she/they): I am auditing the SDR for duplicated collections at this time, many of which were copied into sore and then the duplicates are left an SDR.
Yvonne Kester (she/they): Looking to clean those up, as well as orphaned collections, just to know on that these collections can be exported and Captain storage until we know they're not needed, and they can also easily be imported again if they're deemed essential.
Yvonne Kester (she/they): we're looking to start a small focus group in the near future to chart the course that the Sunni community would like to take these repositories also if you're interested in that please also get a hold of us and.
Yvonne Kester (she/they): And that's it for me, Tim is up next.
Shannon: i'm, even if I can just interject a little bit um I wanted to talk a little bit about the you know the.
Shannon: untapped digital objects, and I think that just wanted to key in on what what has changed in the last you know few months because of that batch process batch processing.
Shannon: capabilities that that Yvonne.
Shannon: You know, worked hard to figure out what we're now offering is to help more with project management so certainly the campus will still have to do some things with us, but.
Shannon: The level of services to ingest content into sore or SDR is is, I think, higher at this point than it has been in the past, as we looked through.
Shannon: Communities that were created and then really not much getting in there, what we wanted to try to do is assist campuses more because it can be time consuming.
Shannon: Especially you know the item by item contribution so, hopefully with more batch processing, we can offer more project management and technical support to get a lot of content into sore SDR if that's what you have or to make the process more streamlined.
Shannon: Thanks.
Timothy Jackson: Alright hi everyone I Shannon if you could head to the.
Timothy Jackson: Next slide please Thank you um so just a reminder that billing for overdue resource sharing items that redo after March 1 2020 and resource sharing items that have been in transit for more than 45 days starts on February 1 of this year so that will be next week.
Timothy Jackson: And a reminder that billing for overdue a research item resource sharing items do before March 1 2020 started on December 13 2021.
Timothy Jackson: I did hold a webinar on the billing workflow on December 10 i've included the link to the recording here, and since then I have created a.
Timothy Jackson: Training guide for billing it has i'm building workflows and a password protected spreadsheet of filling in for for most of the Sunni campuses um.
Timothy Jackson: There are some campuses missing that never responded to the billing info survey, but the majority of the system should be in there.
Timothy Jackson: i've included the URL for the live guide and I can't publicly share the password like this, but if you need that password you can send an email to info at SLC and why that live answers COM and also, if you have any questions about.
Timothy Jackson: billing for last Alma resource sharing items, you can email us as well, so next slide please Shannon.
Timothy Jackson: Also, just wanted to give you all, an update on where things stand with the return anywhere functionality um.
Timothy Jackson: i've said this several times i'll just repeat it, though.
Timothy Jackson: We were seeing a lot of use of the functionality, but because it was enable that all circulation desks, there were a lot of erroneous transit requests in some accidental loans being created, I have been in continue to correct those issues on a daily basis.
Timothy Jackson: But, looking for a long term solution to this, I worked with the university centers on isolating the return anywhere functionality at a specific circulation desk.
Timothy Jackson: Only to be used for return anywhere and that really helped so I then had a conversation with the asr is working group and.
Timothy Jackson: We decided that it would be helpful in that we should move all suny campuses to this configuration.
Timothy Jackson: we're mostly done with that work right now i've got about 50 campuses that have switched to using the standalone return anywhere circulation desk and the results have been encouraging so far.
Timothy Jackson: Practically, the first thing I do every morning is run an analytics report looking for return anywhere problems.
Timothy Jackson: And the number of items that are showing up on that report.
Timothy Jackson: has been reduced significantly in fact most days there there isn't anything on the report which is really, really good um so my goal is to have the entire suny system.
Timothy Jackson: move to this new standalone return anywhere circulation desk by February 1 so if you're one of the campuses that is still on the old configuration and we haven't gotten to yet you will be hearing from me very soon, so please keep an eye out for that email next slide.
Timothy Jackson: I just wanted to mention a few.
Timothy Jackson: Pending improvements to resource sharing functionality, first of all.
Timothy Jackson: we've been working with both X sleepers and oclc on testing the direct export of unfilled resource sharing requests from Alma to world share.
Timothy Jackson: And we've been testing at cayuga and the AG, or so I want to thank the staff at both of those libraries, who have been helping out with this testing, I really, really appreciate your work on this.
Timothy Jackson: As far as like how this will be configured and how it will function it'll be very, very similar to the Iliad export feature.
Timothy Jackson: you'll create a resource sharing partner for world share you'll put it at the end of your request, wrote us, and if the request filters down to that world share partner, it will be automatically export it to world share.
Timothy Jackson: The functionality isn't available to everyone, yet exley versus hoping to include it in the March release I don't know if that will actually happen, but that is currently their goal.
Timothy Jackson: um but, once it is included in a release be at March or April or May I will reach out to all the non Iliad libraries.
Timothy Jackson: To start discussions about whether they want to take advantage of this feature.
Timothy Jackson: Also um and this isn't a huge thing, but I think it will be helpful in that at least a handful of campuses.
Timothy Jackson: On the job category job categories will be added as an input parameter for borrowing resource sharing the filming unit rules in the February release and.
Timothy Jackson: What those borrowing resource sharing fulfillment unit rules do is they determine who can submit resource sharing requests and where those items can be picked up.
Timothy Jackson: Right now, you can only apply those rules to entire user groups, but with the job category being added as an input parameter.
Timothy Jackson: You will now be able to apply specific borrowing resource sharing fulfillment unit rules and to use to a subset of a user group and an example of how you might want to use this is, if you have say.
Timothy Jackson: undergraduates who are distant learners distance learners but they don't have their own.
Timothy Jackson: User group right now the only way to allow those users to place personal delivery requests for resource sharing would be to open up that functionality to the entire undergraduate user group which I don't think any campus want to do.
Timothy Jackson: So once job category is available as an input parameter, you will be able to assign a specific job category to just those distance users and then write a fulfillment unit rule that applies the terms of use to just that group so only.
Timothy Jackson: users who have that job category will see the option to request home delivery.
Timothy Jackson: So again, nothing earth shaking here, but I know it will help solve some problems at at least a few campuses and if there's there are any campuses who have been you know, trying to find ways to.
Timothy Jackson: tailor resource sharing services to a specific subset of a user group, this would be how you could do it so feel free to reach out to me about that if it's something you're interested in learning more about.
Timothy Jackson: Next slide.
Timothy Jackson: just want to give you all a brief update on what's going on with empire library delivery.
Timothy Jackson: The eld advisory board met yesterday.
Timothy Jackson: And I just wanted to let you all know about a few recent changes that have been made to God that we're we're hoping will improve services.
Timothy Jackson: There have been some changes made to roots in the urban and Hudson valley areas and so hopefully that will help address some of the problems, those libraries were having with mist stops slow delivery also they're working on streamlining how items move between hubs.
Timothy Jackson: So, for instance, if an item was going from New York City to buffalo it would pass through several hubs on its way, and the old workflow would require staff at the hubs to resort all of these items every time they arrive at a hub what they're doing now is labeling.
Timothy Jackson: bins.
Timothy Jackson: So that staff know that there's no staff at the hubs know that there's no need to restart the items that they can just quickly move them on to the next time so hopefully that will help.
Timothy Jackson: improve some of the turnaround time issues that we've been having i'm also eld plans to simplify the missing item form on the eld website I don't have any specifics on that, but.
Timothy Jackson: Performance a little cumbersome So hopefully it'll be a little more streamlined soon eld is also rethinking their list of holidays, where there is no service for any eld customer.
Timothy Jackson: And the reason that they're doing this is Martin Luther King Day typically hasn't been one of those holidays, but um it's gotten, to the point where.
Timothy Jackson: The majority of the ld campuses are closing for Martin Luther King Day so Martin Luther King Day may be added as an official God holiday where were there just is no service.
Timothy Jackson: So I would expect some of you are possibly all of you may be hearing from eld sometime in the not too distant future.
Timothy Jackson: To get your input on making Martin Luther King Day, or some other holidays that aren't observed by eod like official you know the holidays for there's no service.
Timothy Jackson: So please keep an eye out that communication um Unfortunately I still do not have any update on when i'm tracking will be implemented, my apologies for that.
Timothy Jackson: And also, I just wanted to let you all know that the asr is working group, no be meeting with Maria bigger tino again in March, we met with her last in December and.
Timothy Jackson: We will be meeting with her on probably like a bi monthly basis going forward so she has a better sense of what's happening with eld within the soon server system, and we have more opportunities to talk to her about you know concerns we have.
Timothy Jackson: Also i'm going to be sharing more turnaround time data from for all my research sharing items.
Timothy Jackson: With Maria.
Timothy Jackson: There won't be any personally identifying information and yep that that it's just going to be, you know item, a move from campus to campus be in this amount of time.
Timothy Jackson: And i'm hoping that, by providing that data I can help Maria get a better sense of how quickly items are moving through the system, and that will hopefully help her identify where there are issues so next slide please shana.
Timothy Jackson: And lastly, I just want to remind you all that's.
Timothy Jackson: The IEC working group is working on coordinating voting for idea exchanges for those of you not familiar with idea exchange it's a way for campuses.
Timothy Jackson: or individuals that campuses to propose ideas for improvements for changes to execute this um.
Timothy Jackson: there's a website for submitting in voting on these ideas i've included the URL here um all of you get 25 votes, a year, anyone can submit an idea and actually person does implement some of these ideas.
Timothy Jackson: they're not obligated to implement any of them, but the more people vote for a specific idea, the more likely that idea is to be implemented in between our 60 campuses.
Timothy Jackson: We do have enough votes to push ideas to the top of the most popular ideas list so we're trying to coordinate those votes more.
Timothy Jackson: So we're keeping a running list of suggested ideas to vote for on the icy working group live guide um.
Timothy Jackson: i've included the link here on this slide um so please take a look at that and if there's anything that you think would be helpful to your campus so please go ahead and vote.
Timothy Jackson: And we'll be talking more about this initiative in the upcoming months so that was everything I had thanks folks.
Shannon: All right, we have.
Shannon: plenty of time for questions so if anybody has questions feel free to unmute yourself or type into chat.
Susan Davis (UB): Good morning.
Susan Davis (UB): My regular.
Susan Davis (UB): Question Time those new positions that you were talking about in early on, there Shannon are those additional bodies, I think the associate director for us all, this is definitely like a new position, but over is some of these hires intended to replace people might be departing.
Shannon: Their backfilling for retirement so like Maureen one you know, one would be a backfill we just you know change up the job description and for.
Shannon: Other people who have left in the last couple of years, so I mean much like you all, are experiencing, it takes a very long time to get.
Shannon: refills of positions approved and that's exactly what these are it's just a positions that we've been asking for since people retired or left over the last two years and they're finally getting refilled.
Susan Davis (UB): Right thanks.
Shannon: Any other questions.
Shannon: Right i'm not seeing anyone.
Shannon: Seeing anyone on muting.
Shannon: To the.
Shannon: Stop the recording here.