CCTO User Training Archive

September 16, 2021 | 9/3 CCTO Updates and the Person Functionality: Recording and Slides

September 3, 2021 | COVID-19 Community Team Outreach Tool 9/3 System Updates: Recording and Slides

August 24, 2021 | Case Investigator Training: Using the Case Patient Portal as an Interview Tool Recording and Slide Deck

August 5, 2021 | What to Know About Vaccines & CCTO: Recording and Slide Deck

July 29, 2021 | Everything to Know About Multiple Monitoring Events for CTs and CIs
Recording and Slide Deck

July 22, 2021 | Summer Series Refresher Training: Logging a Vaccine Referral
Recording and Slide Deck

July 15, 2021 | Using the Case Portal
Recording and Slide Deck

July 2, 2021 | Live Software Demo; Automatic Case Notifications
Recording and Slide Deck

June 17, 2021 | CT/CI Script Updates
Recording and Slide Deck

May 18, 2021 | System Updates; Household phone calls; text status updates; notification toggle updates; referrals training
Recording and Slide Deck

April 29, 2021 | 4/21 System Updates
Recording and Slide Deck

April 13, 2021 | NCCOVID to CCTO Date Flow; Automatic notifications; CCTO digital notifications
Recording and Slide Deck

March 16, 2021 \ Updates of views for CT and CI; FMO overview
Recording and Slide Deck

March 2, 2021 | Multiple Monitoring Events
Recording and Slide Deck

February 3, 2021 | Automatic case flow; updated digital exposure notifications; CCTO data quality improvements
Recording and Slide Deck

December 17, 2020 | New workflow - digital exposure notification; 12/11 software updates
Recording and Slide Deck

November 24, 2020 | 11/13 CCTO update - Automatic field updates, contact profile updates, FMO updates; how to handle CCTO duplicates
Recording and Slide Deck

November 4, 2020 | 10/28 CCTO Update - Monitoring events for repeat exposures, assessment updates, contact profile updates, selecting proper FMO, contact deactivation
Recording and Slide Deck

October 13, 2020 | 10/2 CCTO Update - Contact profile updates, logging/closing phone calls, deactivation/FMO workflow
Recording and Slide Deck

September 15, 2020 | Sprint 5 Updates - Households updates, contact profile updates, updated contact views
Recording and Slide Deck

September 1, 2020 | Sprint 4 Updates - Contact profiles, teams/business units
Recording and Slide Deck

August 18, 2020 | Opt-in/opt-out update, contact profile updates, views updates
Recording and Slide Deck

August 4, 2020 | Primary language updates, household contacts update
Recording and Slide Deck