COVID-19 Business Resources

Dear Oregon Tourism Studio leaders,
 
We know this is a difficult time. Travel Oregon is working through this ever changing  situation to ensure we are giving you the resources you need. This message contains tools, resources and updates for businesses, community members and industry staff.
 
We know the landscape of Oregon’s tourism industry has been altered and we want to be here for you as you are working through this challenging period. Travel Oregon is diligently developing resources and opportunities to support businesses and communities as we face this COVID-19 crisis. 
 
How you can act now: 
1. Stay Home, Save Lives: In the effort to slow the spread of COVID-19, Governor Brown released an Executive Order “Stay Home, Save Lives.” This new policy orders Oregonians to stay in their homes whenever possible and includes stronger language around approved activities and business operations. Share the communication materials that help inform the public around “Stay Home, Save Lives” to slow the spread of COVID-19. Social times are available here. Additional social content is available on the Oregon Health Authority page here

2. Industry Toolkit: Please visit Travel Oregon’s industry toolkit to access the material and learn where to get translated messages from the Oregon Health Authority. Every morning new messages and social content will be uploaded; check back daily to find these new messages and material to share with your community.

3. Help us share your story: As Oregonians unite to slow the spread of COVID-19, it's important to increase our lines of communication. Travel Oregon has created an online form to capture recent impacts on destinations and businesses. Please share your immediate needs, as well as any special promotions or inspirational stories happening during this challenging time. Complete the form and submit by March 27 to be included in upcoming content pieces and marketing and communication recovery efforts. 

4. Support local businesses: Continue to support your local tourism businesses by buying gift certificates, planning a future trip, rescheduling events rather than cancelling, maintain local subscriptions, ordering takeout at restaurants, shipping wine to your doorstep or curbside pickup, leave reviews & social media mentions, shopping from local businesses online and donating money to relief efforts and organizations. Encourage potential visitors to Oregon to do the same. Here are ways visitors can support Oregon businesses right now.  
 
Here are multiple resources to support Oregon businesses:
 
STATEWIDE RESOURCES
 
REGIONAL RESOURCES 
RDMO COVID-19 Pages:
Additional Regional Resources:
 
FUNDING 
 
BUSINESS SUPPORT OPPORTUNITIES
  • Built Oregon is encouraging residents to purchase gift certificates. If your company offers gift certificates, please add your company to this list
  • The Timely Help—free service to sell eGift cards and get donations
  • Kabbage – businesses can sign up to sell gift certificates [$15-$500] online & send custom links to their customers (2.5% payment processing charge per certificate)
  • Portland Community SOS is encouraging the public to support Portland small businesses through the purchase of gift certificates and gifts. Get your business listed today.
 
TRAINING & DEVELOPMENT OPPORTUNITIES
 
CULINARY & AGRITOURISM 
 
OUTDOOR RECREATION 
  • Oregon Outdoors - visitor recreation resources
  • Oregon Outdoors - industry recreation resources
  • America Outdoors – resource hub for outdoor recreation outfitters
  • Outdoor Industry Association – resource hub for outdoor recreation industry 
  • Adventure Travel Trade Association – adventure travel and trade resources 
  • Oregon State Parks Close March 23rd - announcement 
  • Oregon Department of Fish and Wildlife closes wildlife areas to camping March 22. Wildlife areas that are currently open remain open to visitors for day-use activities including wildlife viewing, fishing, hunting and other outdoor recreation. 
  • The Oregon Department of Forestry campgrounds currently closed for the season will not reopen for individual or group use. Year-round campgrounds closed March 23. All day-use and campground restrooms are temporarily closed due to limited janitorial services. A reopening date for all restrooms and state forest campgrounds has not yet been determined. During this time, trails, forest roads and trailheads on state forestlands will remain open to the public.
Connect with your local visitor information center for more information about closures in recreation areas
 
 
EDUCATIONAL ARTICLES 
COLLABORATIVE RESPONSES FROM THE TOURISM INDUSTRY 
  • Hood Gorge: The Columbia River Gorge Tourism Alliance developed the #GorgeLove campaign to build community during this challenging time. A new website has launched and efforts to spread love through social media are starting to unfold. Link to website.
  • Willamette Valley: Travel Lane County collected information about business open for take-out or delivery and sent out an email detailing how you can support local businesses. View that email here.Leaders in Benton County Business Guide curated a living guide highlighting current takeout options, alternative hours, online ordering and closures.
  • Portland Region: Travel Portland developed a #PortlandTogether campaign to support local businesses. The campaign focuses on encouraging visitors and residents to purchase gift cards to local businesses. Learn more about this campaign by visiting their website. Click here to download #PortlandTogether graphics.
  • Oregon Coast: Visit Tillamook Coast and the Tillamook Chamber of Commerce developed the campaign “Takeout Time,” a social giveaway of $2500 in local restaurant gift certificates. Visitors and residents are encouraged to use the hashtag #tillamooktakeout to enter the competition. Watch their inspirational video about the program here.
  • Central and Southern Oregon: Creating #southernoregonstrong & #centraloregonstrong movements that support small businesses & a sense of regional community and positivity
  • Eastern Oregon: Last week, Barley Browns shifted to takeout with free takeout to those who have lost their service industry jobs.  La Grande Main Street has compiled a list of local restaurants and what food services they are providing. Pendleton's Downtown Association and Chamber are working closely together to keep their stakeholders informed and up to date on information & is actively using the #keeppendletoncooking.  
We invite you to share this message widely with partners throughout the state. Our Travel Oregon industry eNewsletter will contain more resources, industry updates, and notices of rescheduled dates - be sure to sign up
 
If there are more resources you’ve seen that would help others in your community – be sure to share them in this thread and on your local community’s Basecamp page.
 
We appreciate your partnership. We’re here for you. Let us know how we can be of assistance during this difficult time.
 
Stay healthy & safe,  
The Destination Development Team
Travel Oregon