Incident Consequences - Business Risks

Understanding and Categorising Risk Impact of Risk

The appropriate management of incidents is essential to delivering high-quality care to our clients to

Risk Assessment
In the context of an Incident, the traditional sense of a risk of an event incurring changes as the event has already occurred, and this risk assessment relates not to the probability this type of incident would occur but rather the level of risk that the impact or consequence might have to the business going forward.

We have implemented the following risk matrix to rank this type of risk to help assess the business risk.

To this, we have attached a value to each of the potential combinations to determine the relative risk as follows;

While this is necessarily subjective, it does help Management focus on incidents and their potential impact going forward.

By selecting the perceived Impact (level of future harm) and Probability (the chance that it may occur), the relative risk (using a score from 1-25) is determined in the Incident Register and colour-coded to quickly raise attention as demonstrated in this subset of the register;