Sales & CRM Associate

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This role was posted on December 15, 2023. We review applications on a rolling basis and prioritize early submissions; hence, we encourage you to apply as soon as you're ready.

As a remote-first company, Workspace Global believes in providing flexibility for our team members. All Workspacers are free to work from anywhere in the world, aligning with our commitment to remote work culture.

At Workspace, we heavily prioritise documentation, standardisation and communication. We are looking for a Sales and CRM Associate. This role is crucial in driving our sales efforts, managing customer relationships, and ensuring seamless interactions through our CRM system. The ideal candidate will be pivotal in enhancing our sales processes and maintaining strong connections with our valued clients. The Associate will be responsible for identifying new opportunities, closing deals, and building strong relationships with clients.

What You'll Do:
  • Plan and deliver CRM strategies to enhance brand loyalty and expand brand value.
  • Ensure correct segmentation of the customer database for targeted marketing activities.
  • Update and maintain stakeholder records within the CRM system.
  • Own the responsibility for retention campaigns from idea generation to analysis.
  • Prepare proposals, and ensure the CRM system provides an effective sales funnel.
  • Utilize CRM tools to track and manage customer interactions, ensuring accurate and up-to-date information.
  • Implement follow-up strategies to nurture client relationships and identify upselling opportunities.
  • Generate and analyze sales reports to track performance and identify areas for improvement.
  • Identify opportunities to introduce clients to additional products or services to meet their evolving needs.
What You'll Bring:
  • Proven experience in sales with a track record of achieving targets.
  • Comfortable using CRM tools and other sales software.
  • Customer-centric approach with the ability to build and maintain relationships.
  • Self-starter, requiring minimal supervision – ability to “take a project and run with it” is key.
  • Excellent presentation and communication skills.
You Will Impress Us If:
  • You demonstrate a forward-thinking approach to identifying and capitalizing on market trends.
  • You have experience implementing and optimizing CRM systems for business development.
  • You bring creative ideas for developing and nurturing long-term client relationship
Salary Range: GH¢3,000 - GH¢4,000

The compensation range we've provided is an estimate for this position. At Workspace Global, we believe in fair and competitive compensation practices. The final offer may vary based on your experience, skills, and other job-related factors. Please note that we usually engage employees on a consultant basis, which allows for flexibility.

About Workspace Global

Established in 2015, Workspace Global originally began as a dynamic creative agency dedicated to supporting the rapid growth of emerging brands. In response to the evolving landscape, we underwent a transformative pivot in 2020. Today, Workspace Global stands as the world's most dependable creative services platform, fostering connections between businesses and versatile remote teams to deliver unparalleled creative project support.

At Workspace, we embark on a mission with dual impact. First and foremost, we strive to empower thousands of businesses to elevate their competitive edge through robust brand marketing assets. Simultaneously, we are committed to driving positive change by generating millions of remote work opportunities for African creative talent. By uniting businesses with limitless creative potential and championing the growth of creative professionals, Workspace Global is at the forefront of shaping the future of work.

Equal Employment Statement:

Workspace Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other status protected by law.

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