00:12:58 Susan Davis (UBUFF): UB has been responding directly when these offers come through. Is that ok? 00:13:15 Esta Tovstiadi: definitely Susan. Makes my job easier :) 00:13:27 Susan Davis (UBUFF): Thanks! 00:13:44 Roberta (Robin) Sullivan: conf 00:13:50 Rebecca | SUNY Polytechnic: Esta please dial Poly into the Chronicle of Higher Ed offer 00:14:23 Heidi Webb | Upstate: Esta - are you adding these in one location (besides these slides) or is it still just a running list of basecamp posts? 00:14:32 Jill Kehoe: We found our top 10 used reserve books in Vital Source. Faculty are rejoicing. 00:14:47 Jill Kehoe: We also had a lot of luck in Cengage Unlimited. 00:14:52 Carrie Fishner: Found majority of our most used reserve texts between those two sources 00:15:11 Katie Ghidiu: Us too! The report that Gail set up in Alma, was helpful in finding our top used reserve books so that we could focus on looking for those ones. 00:15:19 Esta Tovstiadi: @Heidi currently on Basecamp, but we are working on a better method of communication 00:15:30 Cori Wilhelm: Same here. 200 spring semester textbooks in VS. Found a few more by contacting the publishers directly. But, we've still scanned a few (shh!) 00:15:39 CHolberg: Very easy to make an account for both redshelf and vitalsource to access these 00:15:47 Heidi Webb | Upstate: @Esta - awesome - much appreciated :) 00:19:56 Jennifer Smathers: Helpful Links: SUNY Libraries COVID-19 Planning and Information SUNY’s COVID-19 Response SUNY Libraries COVID-19 Survey (take as often as library circumstances change) Basecamp for COVID 19 Library Response and Planning -join link Ithaka S+R Survey:  https://tinyurl.com/covidlibrary 00:19:57 Susan Davis (UBUFF): One silver lining of disasters is the bonding that takes place. We are that much closer to that one SUNY culture! 00:22:29 Jennifer Smathers: https://nam05.safelinks.protection.outlook.com/?url=https://slcny.libguides.com/libraries-COVID19&data=02|01|jsmathers@brockport.edu|f522db7139974b9de03908d7cc3ba3b8|696ec4990f244fd9b691252a2884ef3b|0|1|637202428834465907&sdata=zUqTr3EgTw+9A4DpHmLCchQmrXrsfKVyGaI0CvFzEjg=&reserved=0 00:22:56 Yvonne Kester: 5 campuses have gone live with LibKey. 00:23:02 Jennifer Smathers: https://slcny.libguides.com/libraries-COVID19 00:24:02 Jennifer Smathers: Top SUNY Site https://innovate.suny.edu/covid19/ 00:24:26 Jennifer Smathers: SUNY Libraries Survey https://slcny.libwizard.com/f/essential 00:24:43 Jennifer Smathers: Basecamp join link: https://3.basecamp.com/3649838/join/JCAEYjmRR3H8 00:25:20 Jennifer Smathers: Ithaka S+R data & survey https://tinyurl.com/covidlibrary 00:25:33 Susan Davis (UBUFF): Ithaca, U of Rochester? 00:26:07 Susan Davis (UBUFF): Great, UofR would be great for UB. :-) 00:28:05 Michelle Eichelberger: https://slcny.libwizard.com/f/Sciencedirect_2020 00:31:51 Michelle Eichelberger: https://sunycpd.eventsair.com/QuickEventWebsitePortal/suny-remote-teaching-clinic/site/ExtraContent/ContentSubPage?page=2&subPage=1 00:32:13 Michelle Eichelberger: actually, april 2 at 5, april 3 at 1 00:32:22 Michelle Eichelberger: thanks Shannon 00:33:21 Ellen McGrath: Was last Friday's Elsevier session recorded? 00:33:21 Jennifer Smathers: Any brave soul can start =) 00:33:47 Andy Heiz: Is there an update on Reprints Desk? 00:33:53 Ellen McGrath: Thanks! 00:34:28 Susan Davis (UBUFF): Adapting to the work from home world. Having a better laptop to connect sure helps. Thankful for a good smartphone as back up! 00:34:42 Michelle Eichelberger: here's an FAQ too for set-up: https://slcny.libanswers.com/faq/278109 00:34:56 Andy Heiz: OK. thanks I thought it was a more formal SUNY wide set up. 00:35:37 Susan Davis (UBUFF): Does your dog expect more attention Shannon? 00:36:27 Darren Chase: Uh-oh . . . 00:37:31 Jennifer Smathers: https://slcny.libguides.com/c.php?g=1014030&p=7345380 00:37:36 Jennifer Smathers: Work From Home ideas 00:40:10 Gail: It’s worth noting you can join Zoom from a landline phone with just audio for discussions. 00:40:14 Cori Wilhelm: From one of my staff: The Medical Library Association offers 2 pretty robust continuing ed certifications – one for Consumer Health Information and one for Disaster Information. Potentially relevant right now. Just another option for continuing ed – they do certify you at the end, so it could be good for portfolios. (There is a “modest cost” to certify ---- but the courses are free) https://www.mlanet.org/p/cm/ld/fid=42 00:40:35 Jennifer Smathers: Jennifer.Smathers@suny.edu 00:41:04 Susan Davis (UBUFF): do you have shared web storage sites? Like box? then you can put documents and instrutions there? Wrting documentation is always necessary. 00:41:36 Michelle Eichelberger: and now you'll be able to easily test them from off-campus :-) 00:41:44 Bill Jones: Ha! 00:41:52 Yvonne Kester: Good one Michelle! 00:42:12 Susan Davis (UBUFF): Many users not very savvy about troubleshooting their uses. Like having a VPN on that impedes offnetwork access by stricpping out the proxy prefix. 00:42:31 Bill Jones: Has anyone received any updates about the CIT Conference? 00:43:00 Bill Jones: I think it starts May 26th 00:43:11 Bill Jones: Thanks, Mark! 00:43:12 Cristina Pope: or SPECTRUM? that’s end of June 00:43:25 Michelle Eichelberger: Susan, my hope is that if someone's savvy enough to set up a VPN, they'd understand how it could affect testing. But I could be wrong. 00:43:32 Susan Davis (UBUFF): I meant access, troubleshooting access. Also, we have had to emphasize starting from the library websites so they do go through the proxy. 00:44:23 Bill Jones: Just so everyone knows, Jocelyn Ireland, SUNYLA 2nd VP, released a message to the SUNYLA list that our annual conference is moving to a virtual conference this year 00:44:24 Susan Davis (UBUFF): Michelle, you would be surprised. Many of our early questions even from our staff. 00:44:33 CHolberg: permalink! 00:45:09 Susan Davis (UBUFF): Michelle, any word on Alma activation job slowness? 00:45:18 Bill Jones: Thanks. We’ll be talking about this at our Council meeting this Friday and later as a planning team 00:45:19 Michelle Eichelberger: just what I posted in Basecamp 00:45:19 Susan Perry: more to follow after committee meets 00:45:22 Carrie Fishner: Yes - more information will come - presenters will be contacted soon 00:45:36 Michelle Eichelberger: "Hi Michelle , I submitted this slowness issue to Development. Please note that you're running activation of multiple large collections simultaneously, which is causing the slowness. In addition, I see that the job like the Activation of Proquest Central collection restarts every day - see the Start date (as apposite to the Submission date). It is not clear why this happens - Development will advise further, but I suggest to just let it run for now. As you noted correctly, there is probably a general slowness in the collections activation across all Alma environments." 00:46:21 Nancy Babb (UBuffalo): Michelle, re: VPN -- no, I don't think that the conflicts between EZProxy and VPN are well understood. It is confusing. 00:46:45 Susan Davis (UBUFF): Thanks. Understandable that they must be flooded. But that impedes our abiity to take advantage of the generous offeres from providers. 00:46:47 Michelle Eichelberger: I honestly know next to nothing about VPN. 00:47:20 Cristina Pope: what about the SLC June meeting? 00:47:51 Heidi Webb | Upstate: I have a legit collection that is taking over 24 hours to activate. It's not even a free one so everything is impacted 00:48:26 Susan Davis (UBUFF): But Alma is a workflow based system and supposed to make this easier? :-) 00:48:26 Michelle Eichelberger: I hear you, Heidi. I've been waiting 24+ hours for 84 titles to load via portfolio loader. 00:49:00 Heidi Webb | Upstate: @Michelle - that's even worse! that's a "little one" 00:49:37 Michelle Eichelberger: there are 172 jobs in the queue right now 00:49:44 Susan Davis (UBUFF): Yikes Heidi, that is bad! 00:51:09 Susan Davis (UBUFF): When's the next one of these sessios? 00:52:01 Carrie Fishner: Our CIS department has been procuring some additional items, but I couldn't give you the actual run down on that. 00:52:09 Rebecca | SUNY Polytechnic: Poly was offered some funding for etextbooks, but we ended up finding the high demand etexts on RedShelf.com 00:52:13 Susan Perry: Empire State established an emergency fund for students 00:52:20 Katie Ghidiu: We are loaning them out long term to students 00:52:46 Gail: Wireless hotspots are easy to use. Plus the major providers (Verizon, AT&T, T-Mobile) have lifted data caps. 00:53:19 Sara - Cayuga: We have loaned out all of our laptops and ipads to students. Most are older, but I suppose they are better than nothing. 00:53:20 Susan Davis (UBUFF): I have my own free hotspot in my car thanks to GM! 00:53:43 Carrie Fishner: We have offered our few laptops to be loaned out long term (we only have 9). But none have gone out yet 00:54:02 Susan Perry: or chrome books 00:55:10 Carrie Fishner: Yes 00:55:22 Cori Wilhelm: We've had issues with students not having ANY connectivity options because they live so extremely rurally. No cell service, no broadband, etc. We're assessing their needs with a short survey and trying to take care of them one by one. 00:55:55 Rebecca | SUNY Polytechnic: Poly is getting about 25% response rates to our surveys to students asking how are you doing? 00:56:28 CHolberg: Student Success services plans to contact all students once a week by phone for welfare checks. One of our clerical staff is helping with that. 00:56:36 Susan Perry: like mentors at ESC 00:56:52 Roberta (Robin) Sullivan: Great idea. 00:56:54 Mark McBride: That is interesting Cori Is your campus sharing that information? 00:57:33 Cori Wilhelm: Mark: No sure. Molly is in charge of it so I'm sure she could share with you. 00:57:44 Heidi Webb | Upstate: my spouse manages canvas at a non-suny --> faculty aren't hearing from all their students either - the current estimation is about 50% 00:57:47 Jennifer Smathers: Free Spectrum broadband and WiFi access for 60 days in home with K-12 and/or college students that don’t have an existing Spectrum service level up to 100 Mbps. Installation fees will be waived for new student households and the company said those interested should call 1-844-488-8395. 00:57:47 Carrie Fishner: Cori - we are worried about similiar issues with our students - I am not sure if we are surveying to find out who though 00:57:52 Cori Wilhelm: We've been sending info from local libraries, etc. who have wifi available in their parking lots. Really not ideal, but better than nothing. 00:58:14 Lauren Jackson-Beck: These are all the problems we are having. 00:59:39 Carrie Fishner: Will do Mark 00:59:44 Cori Wilhelm: Same here. 01:00:16 Bill Jones: Ha! 01:00:22 Bill Jones: No, not right now :) 01:00:23 Susan Davis (UBUFF): Next one of these will be? 01:00:54 Susan Davis (UBUFF): These are helpful. I had not thought about students dropping out. 01:00:57 Holly C.: Never! 01:01:09 Holly C.: Never tired of you I mean. 01:01:33 Susan Davis (UBUFF): We are truly privileged at UB. This is proof. 01:01:45 Susan Perry: indeed 01:01:47 Carrie Fishner: LOL - it's great fun 01:01:48 Lauren Jackson-Beck: Good luck! 01:01:54 Bill Jones: Hahaha! 01:01:58 CHolberg: Bye 01:02:01 Bill Jones: Take care everyone! 01:02:08 Susanna - Tompkins Cortland: Thank you, one and all. 01:02:09 Sam (Poly): thanks all! take care and be well