00:40:21 Debra Powers: Can the hold expiration date be customized? 00:46:17 Debra Powers: Since the book can be returned to any SUNY library, how would that library know it's an AFN? 00:49:18 Debra Powers: How do they know it's not a ILL or RS sharing request? 00:51:18 Debra Powers: Patrons don't always leave ILL paperwork with book. 00:56:50 Kathryn Johns-Masten: Will the user be made aware of that change? 00:57:11 Shannon Pritting: unfortunately, no 00:57:14 Kathryn Johns-Masten: So they can cancel the request 01:08:16 Debra Powers: Which institution sends overdue notices?