00:38:41	Bonnie Gallagher:	will this still be useful when we move to CDI? Do they expect that to help the linking issues in Ebsco? 
00:39:42	Susan Davis (UBUFF):	Finger pointing by both PQ and EBSCO is really frustrating.  We don't care whose problem it is, just wish someone would take ownership and do something.
00:39:45	Joe Riggie:	Can you show the Ebsco api slide one more time? I didn't get the url structure
00:40:11	Joe Riggie:	ok thanks
00:41:38	Yvonne Kester:	Hi Bonnie, Michelle is on a laptop and has trouble seeing the chat--she'll get to your question.
00:42:36	Bonnie Gallagher:	thank you
00:47:09	Yvonne Kester:	yes
00:47:54	Nancy Babb (UBuffalo):	I would check record IDs
00:48:01	Nancy Babb (UBuffalo):	To see source of Primo records
00:48:24	Rebecca | SUNY Polytechnic:	Michelle, in your testing of the CDI is EBSCO linking better than with the current PCI?
00:49:11	Nancy Babb (UBuffalo):	There might be slight data differences that are a problem for that specific title -- I notice one includes a TM symbol and one doesn't?
00:49:44	Liz S:	We've had few article links recently that are going to a search results page in Gale instead of going right the article. In a couple cases, we were able to search on that screen and locate the article full text. Do you know why this happens?
00:50:04	Joe Riggie:	@Nancy -  I see the same behavior with other records (Ebook Central perpetual)
00:50:15	Nancy Babb (UBuffalo):	I don't use Show PNX
00:50:25	Nancy Babb (UBuffalo):	Let me check code of Show Record ID
00:50:34	Nancy Babb (UBuffalo):	you can also look at permalink to see Record ID
00:50:35	Sam (Poly):	Liz, we've had that happen too at poly, particularly with Gale db's 
00:51:12	Liz S:	ok thanks
00:52:13	Liz S:	Related to that, how to troubleshoot linking from an individual database that is behaving similarly
00:52:31	Nancy Babb (UBuffalo):	Sorry, @Joe 
00:52:50	Nancy Babb (UBuffalo):	BTW, Show Record ID is a JavaScript, not just URL snippet
00:53:50	Jennifer Smathers:	even a JSTOR can have things accidentally missing sometimes.
00:54:49	Jennifer Smathers:	sometimes contacting the vendor is the last step. :)
00:54:52	Liz S:	Thanks Michelle