OHA Test Group 1 Feedback

Added by Troy Pastoral Troy P.
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Troy Pastoral Troy P.
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Hi Justin,

Our first group of testers (five people) have now completed and submitted their OHAs, along with their feedback (online + verbally). I’ve shared this feedback with Arlan, and I’m including several related documents here for your review:

  1. Test Group 1 Feedback + Recommendations – This includes the compiled feedback from all five testers, as well as a list of proposed recommendations we discussed to address the issues raised.
  2. Updated Definition for “Resources” –both in the introduction and within the body of the assessment.
    • Resources
      • Manages, optimizes, and reports on the organization’s use of tangible and intangible assets.
      • Resources are planned, budgeted, utilized, and reported with disciplined stewardship to ensure scalability and efficiency. As both an operational and enabling function, and typically including finance, treasury, accounting, and tax, Resources fuels every Organizational Essential through wise utilization and investment.
  3. OHA Instructions and Purpose – It would be helpful to include this info in two places:
    • Within the email invitation sent to each assessment taker.
    • As an introduction section at the start of the online assessment.
  4. Ownership and Governance Sections: We are recommending that these can be skipped for participants unless their department or role falls within one of the following:
    • Department:
      • Board & Governance
      • CEO / Executive Director
      • Ownership / Shareholder
    • Role Title:
      • Senior Manager
      • Executive Manager
      • Other 
  5. Department List Update: Please add a new department option
    • Administration / Office Support / Hospitality
Thank you for all the amazing work! 

M