2. Assessment & Planning
Req 3f - Privacy & Confidentiality
HWH Respects each client’s privacy, and personal information is kept confidential.
Context
Context
- A key aspect of dignity and respect is ensuring that a client’s privacy is respected.
- HWH must ensure that our staff and others' communication, beha...
Req 3e - Information Communication
Information provided to each client is current, accurate and timely and communicated in
away that is clear, easy to understand and enables them to exercise choice.
Context
Context
- Timely and easily understood information is vital for clients to ma...
Req 3d - Dignity of Risk
Each HWH client is supported to take risks to enable them to live the best life they can.
Context
Context
- All adults have an equal right to decide about things that affect their lives and continue to make those decisions as they age.
- Making decisi...
Req 3c - Choice & Independence
Each client is supported to exercise choice and independence.
Including
Including
- making decisions about their own care and the way care and services are delivered; and
- making decisions about when family, friends, carers or others should be involved...
Req 3b - Cultural Safety
Care and services are culturally safe.
Context
Context
- Delivering culturally safe care and services is about recognising, respecting and supporting the unique cultural identities of clients by meeting their needs and expectations and recognising ...
Req 3a - Assessment & Planning
Assessment and planning informs the delivery of safe and effective care and services.
Context
Context
- This requirement is about making sure that assessment and planning are effective.
- These processes will support HWH in delivering safe and effecti...
2 - Ongoing assessment & planning with clients
HWH clients are partners with us in ongoing assessment and planning that helps them get the care and services they need for their health and well-being.
Statement
Statement
- HWH undertakes initial and ongoing assessment and planning for care and serv...