2. Assessment & Planning

Will Holmes à Court May 19, 2026 5:02am HWH Respects each client’s privacy, and personal information is kept confidential. Context • A key aspect of dignity and respect is ensuring that a client’s privacy is respected. • HWH must ensure that our staff and others' communicati...

Req 3e - Information Communication

Will Holmes à Court May 19, 2026 5:02am Information provided to each client is current, accurate and timely and communicated in away that is clear, easy to understand and enables them to exercise choice. Context • Timely and easily understood information is vital for clients...

Req 3d - Dignity of Risk

Will Holmes à Court May 19, 2026 5:02am Each HWH client is supported to take risks to enable them to live the best life they can. Context • All adults have an equal right to decide about things that affect their lives and continue to make those decisions as they age. • Makin...

Req 3c - Choice & Independence

Will Holmes à Court May 19, 2026 5:02am Each client is supported to exercise choice and independence. Including 1. making decisions about their own care and the way care and services are delivered; and 2. making decisions about when family, friends, carers or others should b...

Req 3b - Cultural Safety

Will Holmes à Court May 19, 2026 5:02am Care and services are culturally safe. Context • Delivering culturally safe care and services is about recognising, respecting and supporting the unique cultural identities of clients by meeting their needs and expectations and recogni...

Req 3a - Assessment & Planning

Will Holmes à Court May 19, 2026 5:02am Assessment and planning informs the delivery of safe and effective care and services. Context • This requirement is about making sure that assessment and planning are effective. • These processes will support HWH in delivering safe and...

2 - Ongoing assessment & planning with clients

Will Holmes à Court May 19, 2026 5:02am HWH clients are partners with us in ongoing assessment and planning that helps them get the care and services they need for their health and well-being. [Assessment & Planning] Statement • HWH undertakes initial and ongoing assessment a...